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“Luxury and Impeccable Service.” 4 of 5 stars
Review of Beverly Wilshire Beverly Hills (A Four Seasons Hotel)

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Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
5.0 of 5 Hotel   |   9500 Wilshire Boulevard, Rodeo Dr., Beverly Hills, CA 90212 (Beverly Hills)   |  
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Hotel amenities
Special Offer
$1000 Hotel Credit
Ranked #5 of 14 Hotels in Beverly Hills
Certificate of Excellence
Austin, Texas
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Luxury and Impeccable Service.”
4 of 5 stars Reviewed March 13, 2013

Very expensive, of course, but there is a certain value to it all. The staff is extremely helpful, and the location is excellent. I have been coming here for a number of years, and the hotel has taken on a new role. It is now no longer a shining star among many, but an oasis from the general decline of LA. I like the hotel now even more than I once did.

Room Tip: All the rooms are excellent, but the original tower with a view towards Rodeo is, of course, ideal.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BevWilHotel, Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review, March 17, 2013
Dear Valued Guest,

Thank you for your kind review and your comments about our commitment to service.

For us, service is everything and I am thankful that your experience was indicative of our commitment to excellence.

Please let me know when your travels bring you back to Beverly Hills as I would appreciate the opportunity to welcome you back.

Sincerely,

Meredith Macfarlane
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,212 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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English first
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 12, 2013

This beautiful property is located in an upscale shopping and dining district. The hotel and valet staff are first rate - very kind, friendly, and professional. I was offered an upgraded suite upon check-in. The room was quite large, with floor-to-ceiling windows and a sizable marble bathroom. The conference facilities are large and comfortable. There are many great hotel options in Beverly Hills, but the warm hospitality of this hotel staff makes all the difference.

Room Tip: It appears most all rooms overlook a street (Beverly, Wilshire, Rodeo, Camden, El Camino), but some...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed March 8, 2013

My stay was very brief...just overnight before heading back to airport in the next morning. Check in was late at night and very quick. Such nice and helpful staff from the time I checked in to the time I checked out. I was upgraded to a larger room but I have to say, the room had very dated decor. That said, it clean and the bed was comfortable. It is central to the famous shopping area so that's another benefit.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
109 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed March 7, 2013

This is one of the most ugly hotel i ever stayed. We had a suite. The lamp was already coming down when we entered the room. Old couches, ugly used carpets. the walls were kind of scratched and almost broken. Belive me. You won't like it. Its just famous because of pretty woman. thats it. Over over over priced place for what it is. We ate also at CUT restaurant. It was totally overpriced. I mean of course people who never been in places like this they love it. But nothing special. Only the entrance with the beautiful flowers is worthy. But you wanna pay that much money for entrance to see flowers? We payed over 2000USD a night and it was not worthy at all. The pictures look great in the internet. I think also some parts been renovated. But when we checked in we were put in the worst place ever. Never again. Prefer Luxe on Rode. Oh and breakfast was totally over priced!!!!

Room Tip: Ask for new renovated rooms
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  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
Level Contributor
134 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed March 6, 2013

When my husband and I arrived with our masses of luggage on the final leg of our three week journey through California, we were greeted by the friendly valets in the car parking area with great courtesy, and they took care of everything. Our check in went like a dream and Mohit, in charge of Guest Services is to be congratulated on his professionalism and efficiency in finding us the perfect room. Everything we wanted and needed was dealt with immediately and nothing was ever too much for the wonderful staff, whose service was above and beyond excellent. The second time we entered the large lobby area, we were already being greeted by our names. What training!

The Concierge team were first class, having had dealings with Leslie, Paul and Helen who looked after us like family members, taking care of restaurant bookings and anything we wanted. The Courtesy car was a wonderful luxury to have when we wanted to be driven to a local restaurant, which service was ordered through one of the good looking doormen at the hotel's entrance.

I must give a plug to the excellent Maintence and Housekeeping teams, the former of which repaired our air-conditioning system immediately, and the latter of which always left our suite beautifully clean and tidy, and this is the best bit.....I had left my book on the bed with the book's jacket to mark my page and later in the day when I wanted to read it again, the housekeeper had put a Four Seasons bookmark in the page! How thoughtful! Talk about going above and beyond the call of duty!

The spa was fantastic, a true oasis of calm and I had the best facial I'd ever had by Kiki. My nails were manicured whilst watching Pretty Woman on their TV but I didn't much care for the hairdressing salon which was tired and old fashioned, the standard of the blow dry was mediocre and my cup of tea arrived in a paper cup with the tea bag in. For €100 for a blow dry and an expected hefty tip, I was not impressed at all. Not a good experience and it didn't do the hotel much good even though the salon is not part of the Four Seasons but attached and recommended as though it was theirs.

We didn't eat a meal at the hotel, only a snack or two in the coffee shop which was a lovely place to sit and watch the world go by and have fun picking out the "enhanced lips and wind tunnels" very typical of Beverly Hills!

A superb hotel, six star service and can't wait to return.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BevWilHotel, Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review, March 8, 2013
Dear Valued Guest,

Thank you for taking the time to post such a detailed review of your recent stay.

It will be my pleasure to share comments with the team especially Mohit, Kiki and our Concierge team who made such an impact on your experience. Please also rest assured I have shared your comments with the hair salon for their immediate attention.

We truly appreciate the feedback as well as your patronage and it is my hope to personally welcome you back when your travels bring you back to Beverly Hills.

Sincerely,

Meredith Macfarlane
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McLean, Virginia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 5, 2013

We love this Four Seasons, from the moment you arrive you feel welcomed. The staff is professional, friendly ,helpful and treat you as though you are the most important person in the hotel. Everyone from the pool staff, house maids, and management make you feel welcome. Our top floor corner suite had floor to ceiling windows, two bathrooms, a wrap around balcony and another balcony all with great views. A wonderful place to relax,however my husband had to work, the desk in the room faced a window with a remarkable view, making it easier to work.
The hotel is excellent, never have to ask for anything, yet everyone is helpful and ready to help. Can't wait to return

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
107 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed March 2, 2013

I stay at Four Seasons all over the US for business and pleasure, and the Beverly Wilshire stands up there as one of the top 3. After staying at the hotel on business 3-4 times a year, they have really upped their already world class service with a personal escort to my room and a no check in policy. I started bringing my family here for years, and the service is unreal. We've gotten cribs, extra refridgerators and microwaves brought to the room swiftly when needed.

Rooms are somewhat small for families but very large for individuals. Their suites are much bigger and recommended. Also the pool and fitness club are awesome.

Also, the food at the hotel is delightful. The breakfast at the hotel is simply fantastic, albeit at Four Seasons prices.

If you are looking for a beautiful hotel in LA with great people watching and lots of celebrity guests, this is your #1 destination.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beverly Wilshire Beverly Hills (A Four Seasons Hotel)

Address: 9500 Wilshire Boulevard, Rodeo Dr., Beverly Hills, CA 90212
Phone Number:
Location: United States > California > Beverly Hills > Beverly Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Beverly Hills
#4 Family Hotel in Beverly Hills
#5 Luxury Hotel in Beverly Hills
#6 Business Hotel in Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Beverly Wilshire Beverly Hills (A Four Seasons Hotel) 5*
Number of rooms: 399
Reservation Options:
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Also Known As:
Beverly Wilshire Beverly Hills (a 4 Seasons Hotel)
Beverly Wilshire Beverly Hills (a Four Seasons Hotel) Hotel Beverly Hills
Beverly Wilshire Hills
Four Seasons Beverly Hills
Beverly Hills Four Seasons
Regent Beverly Wilshire Hotel

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