When my husband and I arrived with our masses of luggage on the final leg of our three week journey through California, we were greeted by the friendly valets in the car parking area with great courtesy, and they took care of everything. Our check in went like a dream and Mohit, in charge of Guest Services is to be congratulated on his professionalism and efficiency in finding us the perfect room. Everything we wanted and needed was dealt with immediately and nothing was ever too much for the wonderful staff, whose service was above and beyond excellent. The second time we entered the large lobby area, we were already being greeted by our names. What training!

The Concierge team were first class, having had dealings with Leslie, Paul and Helen who looked after us like family members, taking care of restaurant bookings and anything we wanted. The Courtesy car was a wonderful luxury to have when we wanted to be driven to a local restaurant, which service was ordered through one of the good looking doormen at the hotel's entrance.

I must give a plug to the excellent Maintence and Housekeeping teams, the former of which repaired our air-conditioning system immediately, and the latter of which always left our suite beautifully clean and tidy, and this is the best bit.....I had left my book on the bed with the book's jacket to mark my page and later in the day when I wanted to read it again, the housekeeper had put a Four Seasons bookmark in the page! How thoughtful! Talk about going above and beyond the call of duty!

The spa was fantastic, a true oasis of calm and I had the best facial I'd ever had by Kiki. My nails were manicured whilst watching Pretty Woman on their TV but I didn't much care for the hairdressing salon which was tired and old fashioned, the standard of the blow dry was mediocre and my cup of tea arrived in a paper cup with the tea bag in. For €100 for a blow dry and an expected hefty tip, I was not impressed at all. Not a good experience and it didn't do the hotel much good even though the salon is not part of the Four Seasons but attached and recommended as though it was theirs.

We didn't eat a meal at the hotel, only a snack or two in the coffee shop which was a lovely place to sit and watch the world go by and have fun picking out the "enhanced lips and wind tunnels" very typical of Beverly Hills!

A superb hotel, six star service and can't wait to return.

We love this Four Seasons, from the moment you arrive you feel welcomed. The staff is professional, friendly ,helpful and treat you as though you are the most important person in the hotel. Everyone from the pool staff, house maids, and management make you feel welcome. Our top floor corner suite had floor to ceiling windows, two bathrooms, a wrap around balcony and another balcony all with great views. A wonderful place to relax,however my husband had to work, the desk in the room faced a window with a remarkable view, making it easier to work.
The hotel is excellent, never have to ask for anything, yet everyone is helpful and ready to help. Can't wait to return

I stay at Four Seasons all over the US for business and pleasure, and the Beverly Wilshire stands up there as one of the top 3. After staying at the hotel on business 3-4 times a year, they have really upped their already world class service with a personal escort to my room and a no check in policy. I started bringing my family here for years, and the service is unreal. We've gotten cribs, extra refridgerators and microwaves brought to the room swiftly when needed.

Rooms are somewhat small for families but very large for individuals. Their suites are much bigger and recommended. Also the pool and fitness club are awesome.

Also, the food at the hotel is delightful. The breakfast at the hotel is simply fantastic, albeit at Four Seasons prices.

If you are looking for a beautiful hotel in LA with great people watching and lots of celebrity guests, this is your #1 destination.

It was great to stay at such a legendary hotel that has seen so much Hollywood history come through it's doors. The location (if you're an extreme high end shopper) is great, but for most, it's a lot of window shopping, which can be fun. The hotel itself is nice enough. Split into two towers, with the car entrance, valets, etc right in the middle. Not sure which tower is better but the main one has the front desk, concierge, bar, etc, in it. That being said, it's not a far walk to all those things from the other tower. Our room was nice enough, not huge, but had everything you would expect. I think the enjoyment of your room may hinge quite a bit on the view you have. Ours didn't have a balcony or a view really, and I can see that both of these things would be a plus in a hotel like this. That being said, I heard that rooms on the other side of the hotel are much quieter, and I can say that ours was quite peaceful.
I enjoyed the free Mercedes and driver that would take you anywhere within a couple miles and pick you up. Sometimes there was no wait, and other times up to an hour, in which case we took a cab back. I will say that the hustle and bustle around the front entrance with the cars and stuff was a bit much. Although the front door staff was very friendly, i'm not sure if there were enough of them at times to handle everyone coming in. I get that the Lamborghini pulling up gets more attention than my wife and I in a cab, but we had to make our way through the crowd to find the front desk. Reminded me a little of Vegas that way. Overall though, the staff were fantastic. Very helpful and cordial. I would recommend this hotel for anyone looking for a taste of Hollywood.