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The Crescent: Traveler Reviews


The Crescent
Hotel class 4 of 5
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403 N Crescent Drive, Beverly Hills, CA 90210
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Traveler Reviews

52% Do not recommend
3.0 of 5 stars 54 reviews
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Travel Agents Beware

The Crescent

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2 of 5 stars
warmweathertravelers 1 contribution
tucson
Dec 18, 2006
6/7 found this review helpful

I am a travel agent and read the review in Travel Agent Magazine, October 30 2006. This is a "Beverly Hills Hip" hotel. "The Crescent Beverly Hills delivers cutting-edge style." I come from a Virtuoso agency and am not accustomed to booking "boutique hotels".
This is an ideally located hotel, three blocks from Rodeo Drive. Location, Location, Location. $185.00 plus tax.
We arrived Dec 9th. Bell hop is there to help with the bags. $24.00 to valet the car across the street.
Check in is fast and efficient. You are given a single key.
Then you walk down the dark gloomy hallway to your room. My roommate expressed how it reminded him of a Hostel in Europe during college days.
Then comes the surprise.
You open the door to your room and wonder where are you going to put your belongings? A small manufactured closet sits in the corner to accommodate five hangers with two drawers below. A small writing desk is home to a 12 inch flat screen TV with stewel below. Room too small for a chair.
The bathroom allows only one at a time. Anyone with wide hips might not even fit. The concrete counter is tiny along with small stylish sink. There is room for a tooth brush and a comb.
Now's the best.
The queen size bed consumes the entire room. You must take turns sitting on the bed while the other person maneuvers around the room. At 5am I could hear every foot step the person above us made. I am a sound sleeper and this could still be heard even with our TV on.
The mattress is old and tired. You find yourselves always rolling to the center of the bed. The frame and head board have seen better days. A can of WD40 might correct the noise.
All in all it was a place to stay for one night. Some good laughs.

  • Date of stay December 2006
  • Member since December 18, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Nice Hotel, Good Location

The Crescent

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4 of 5 stars
HotelAddict 4 contributions
San Francisco, CA
Sep 5, 2006
1/2 found this review helpful

A nice little boutique hotel. I recently spent a weekend here and found my place to be generally pleasant. The rooms were on the smaller side, though I found it quite comfortable nonetheless. THe bathroom was definitely on the smaller side too, but I thought given the size it was well-designed and laid out. However, the rooms could have done with a larger desk and a place to sit, as it wasn't really comfortable even doing my email on the stool. The iPod thing was a nice touch.

The best thing about the hotel is probably the location-- it's a few streets away from Rodeo Drive and the outdoor patio is a nice place to relax, like your own living room almost. Service was generally friendly but being such a small hotel I guess there really weren't that many people around, but again I don't really mind that. The doors and walls are certainly thin, but I didn't encounter any of the extreme noise issues that other users seemed to have. Hotels seem to be getting very expensive and all in all I think this is a pretty fair price to pay for the BH area.

  • Date of stay June 2006
  • Member since September 05, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
What a Jewel of a Hotel

The Crescent

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5 of 5 stars
Ortlieb 1 contribution
New York
Sep 1, 2006 | Trip type: Business
4/7 found this review helpful

I have been a frequent traveller to Los Angeles for years and have always stayed in the BH area. On one of my trips a collegue invited me for drinks at the Crescent Hotel and I was so taken by the athmosphere, the charm of the place and by the incredibly designed lounge and lobby area of the hotel. Had wonderful drinks there and the staff was amazing. So on my next trip I decided to stay there. Not only was the staff as attentive as ever, polite and very polished and personal, the accomodation were great, comfortable and the rooms were beautifully designed. It was a great experience for me to be in a "Home away from Home" and I have been back ever since for my last 11 trips to LA. Congratulations to the owner and the management for providing BH with such a great jewel and providing such excellent service to me and the friends I have since refered. Keep up the good work and I see you soon.

  • Liked — Style and comfort
  • Disliked — More working space
  • Tips/Secrets: — STAY THERE IT IS FUN
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2006
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since September 01, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Families with young children, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Cool Hotel - Definately worth the price.

The Crescent

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5 of 5 stars
MarkMad 1 contribution
New York
Aug 31, 2006 | Trip type: Business, Solo travel
5/6 found this review helpful

I thought the Crescent was great. The outdoor patio has a fireplace and a cool yet laid-back feel. Great place for a drink at night or to read the paper in the morning. You are probably not going to hang out in the rooms much, but they are clean and 'cool' (the ipod thing is great), and the bar / lounge is also a great place to hang out during the day (and has a good scene at night). All in all, a great place to stay in Beverly Hills, and certianly worth the price. Recommended.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2006
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since August 31, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway
  • I do not recommend this hotel for Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Never again and neither should you.

The Crescent

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1 of 5 stars
A TripAdvisor Member
Paris & Pebble Beach
Apr 12, 2006
15/19 found this review helpful

What a complete disappointment. I typically enjoy and even prefer boutique hotels, but this one is to be avoided. To begin with, when I arrived at the hotel, my driver pulled up and there was no one in sight to assist with my luggage, so I had to lug it up the stairs and then to the front desk. The room they checked me into had a loud humming noise and when I went to call the front desk the telephone did not work so, I had to go down stairs and find someone to come to the room to investigate the noise. Not knowing what the noise was and after apologizing for the telephone, the moved me to a second room. As I was in Beverly Hills for just the afternoon to shop, I wanted to get going, so I simply left my luggage in the second room and hurried out. Upon my return around 4pm, I discovered that the walls were so thin that I could hear the guest in the next room’s telephone conversation - every word - loud and clear. I then went to turn on the TV to drown out the noise and the remote did not work. And then I tried to turn the fan on for freshness and the air control panel did not work - nothing, nada. When I called down stairs for someone to come and fix it, no one answered the phone - I let it ring over fifteen times until I got frustrated and hung up. Certain at this point, that the things would only get worse from here and that I would have not peace or even the basic level of comfort at this hotel I felt I had no choice put to call around and find a hotel to move to (which was the last thing I wanted to deal with after a day of travel and shopping - I really wanted to go for a drink and dinner to relax and enjoy my stay). I found a room at the newly remodelled Beverly Hills Hilton and for only $30 difference (beautiful decorated, spacious room with balcony). Before confirming the Hilton and moving, I informed the front desk that I would have to leave due to lack of amenities (no air, remote problems and the) and was assured that there would be no charge -he even showed me the computer screen and that my account was at zero. Weeks later, as I was reviewing my AMEX bill I noticed a charge of $139 from the Crescent. I e-mailed them explaining their oversight and they responded, telling me that they later decided to charge me half rate for a day use of the room! I was in that terrible room for no more than 30 minutes before I knew the place was a disaster. We have gone back and forth and they continue to refuse to credit my card. Honestly, I have travelled the world, having lived in Europe for fifteen year, and I have never seen such a poor level of service standards and an unwillingness to satisfy a customer.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates
Average price*: $205 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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The Crescent Address

403 N Crescent Drive, Beverly Hills, CA 90210