I spent -- or rather "endured" 4 days at the Crescent (May 17-21).
I feel bad saying that because the staff was as nice as could be. Cheerful, funny, charming, sympathetic, you name it.
The food was excellent. I loved being able to have breakfast outside on the patio, people watching the hip clientelle.
The rooms were small, but clean and oh, so trendy.
But -- I cannot recommend this hotel to you unless you're someone who isn't bothered by noise and doesn't need fully functioning air conditioning.
I am not that person. I would have checked out on the spot, but there were no hotels to be had in LA that week, thanks to the world's largest electronic games convention
Heeding the warnings on this site, I asked for a room in the back. They put me in Room 215 (I believe), so small it literally was the width of the bed.
I could have lived with it but the A/C was stuck at 71 degrees and there was no air movement in this small space. It was stifling. Even opening the window didn't help.
I went down and offered to pay more for a better room -- knowing the hotel was sold out -- but miraculously, someone hadn't shown up and I was put in Room 203.
This turned out to be what one of the front desk people later admitted was probably the worst room in the hotel. It's on the 2nd floor, directly above the Ladies Room of the restaurant on the first floor.
Every time anybody turned on the light in there, they simultaneously were turning on the FAN -- and this jarring, vibrating, grinding noise would shake the walls of my room. It was unbearable. I literally would run downstairs to the ladies room all evening and turn the fan off myself to make it stop.
Meanwhile, 203 is right above where the restaurant/bar crowd congregates and the DJ plays (it's the worst on their Meet & Greet night on Tuesdays).
The hoopla goes on sometimes until 2 a.m. I suppose vacationers might not mind, but I was in LA on business and really was suffering. I had to wear earplugs in order to sleep.
Meanwhile, the ol' A/C still wouldn't go below 71, despite everyone's best efforts to jiggle the thermostats.
I dreaded coming back to the hotel at night. (But as I said above, there were no rooms anywhere else because of that convention).
One of the front desk people confided that really there isn't any quiet room in the hotel, but further back would be an improvement.
He also confessed that they have been having problems with the air conditioning -- that it's like a temperatmental race car.
And he said the bathroom fan had just been repaired -- but admitted maybe not well enough! Each day the Front Desk would mention the problems to the General Manager. Each night I'd come back to no change.
By Day 4, I was haggard, literally with bags under my eyes. I wrote a polite but firm complaint letter to the General Manager and left it with the Front Desk in the morning on my way out for the day.
That night when I returned, lo and behold -- my suggestion to put the bathroom fan in the Ladies Room on a its own switch, instead of piggybacking onto the light switch -- had been implemented.
The fan noise was still loud, but women didn't hit the switch as
often, so it was more intermittent now.
And Room 203? Crisply cold. The A/C was working!
While I am relieved that my persistence got action for me (and all you future Crescenters), I keep thinking, "At what cost?" I still had to wear earplugs in order to sleep and all the stress of having to live with the fan and the A/C problems just wasn't worth the truly friendly staff and great location.
So, as the subject of my review says, before you book here, make sure you're aware of your own threshold for noise and possible A/C on the fritz.
Weigh whether you value style over ... fucntion. I
P.S. Several days earlier I stayed at the Elan Modern and had to move to the Crescent because the Elan was totally booked for the Convention. . . All I can say is what a night and day difference. The Elan is a total delight. And costs at least 40 dollars less than the Crescent.










