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The Crescent: Traveler Reviews


The Crescent
Hotel class 4 of 5
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403 N Crescent Drive, Beverly Hills, CA 90210
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Traveler Reviews

52% Do not recommend
3.0 of 5 stars 54 reviews
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Make Sure You Know Your Own Threshold for Noise & A/C

The Crescent

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2 of 5 stars
Propinquity 2 contributions
May 30, 2005 | Trip type: Business
5/5 found this review helpful

I spent -- or rather "endured" 4 days at the Crescent (May 17-21).
I feel bad saying that because the staff was as nice as could be. Cheerful, funny, charming, sympathetic, you name it.

The food was excellent. I loved being able to have breakfast outside on the patio, people watching the hip clientelle.

The rooms were small, but clean and oh, so trendy.

But -- I cannot recommend this hotel to you unless you're someone who isn't bothered by noise and doesn't need fully functioning air conditioning.

I am not that person. I would have checked out on the spot, but there were no hotels to be had in LA that week, thanks to the world's largest electronic games convention

Heeding the warnings on this site, I asked for a room in the back. They put me in Room 215 (I believe), so small it literally was the width of the bed.
I could have lived with it but the A/C was stuck at 71 degrees and there was no air movement in this small space. It was stifling. Even opening the window didn't help.

I went down and offered to pay more for a better room -- knowing the hotel was sold out -- but miraculously, someone hadn't shown up and I was put in Room 203.

This turned out to be what one of the front desk people later admitted was probably the worst room in the hotel. It's on the 2nd floor, directly above the Ladies Room of the restaurant on the first floor.

Every time anybody turned on the light in there, they simultaneously were turning on the FAN -- and this jarring, vibrating, grinding noise would shake the walls of my room. It was unbearable. I literally would run downstairs to the ladies room all evening and turn the fan off myself to make it stop.

Meanwhile, 203 is right above where the restaurant/bar crowd congregates and the DJ plays (it's the worst on their Meet & Greet night on Tuesdays).
The hoopla goes on sometimes until 2 a.m. I suppose vacationers might not mind, but I was in LA on business and really was suffering. I had to wear earplugs in order to sleep.

Meanwhile, the ol' A/C still wouldn't go below 71, despite everyone's best efforts to jiggle the thermostats.

I dreaded coming back to the hotel at night. (But as I said above, there were no rooms anywhere else because of that convention).

One of the front desk people confided that really there isn't any quiet room in the hotel, but further back would be an improvement.

He also confessed that they have been having problems with the air conditioning -- that it's like a temperatmental race car.

And he said the bathroom fan had just been repaired -- but admitted maybe not well enough! Each day the Front Desk would mention the problems to the General Manager. Each night I'd come back to no change.

By Day 4, I was haggard, literally with bags under my eyes. I wrote a polite but firm complaint letter to the General Manager and left it with the Front Desk in the morning on my way out for the day.

That night when I returned, lo and behold -- my suggestion to put the bathroom fan in the Ladies Room on a its own switch, instead of piggybacking onto the light switch -- had been implemented.
The fan noise was still loud, but women didn't hit the switch as
often, so it was more intermittent now.

And Room 203? Crisply cold. The A/C was working!

While I am relieved that my persistence got action for me (and all you future Crescenters), I keep thinking, "At what cost?" I still had to wear earplugs in order to sleep and all the stress of having to live with the fan and the A/C problems just wasn't worth the truly friendly staff and great location.

So, as the subject of my review says, before you book here, make sure you're aware of your own threshold for noise and possible A/C on the fritz.
Weigh whether you value style over ... fucntion. I

P.S. Several days earlier I stayed at the Elan Modern and had to move to the Crescent because the Elan was totally booked for the Convention. . . All I can say is what a night and day difference. The Elan is a total delight. And costs at least 40 dollars less than the Crescent.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2005
  • Member since March 07, 2005
  • I recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Wonderful Hotel, cool patio fireplace, loved it

The Crescent

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4 of 5 stars
A TripAdvisor Member
Minneapolis, MN
May 12, 2005 | Trip type: Business
2/3 found this review helpful

The great thing about this quaint, thirty-something room hotel is that it has the coolest outdoor patio. I had breakfast under a canopy and then the same evening the place seemed to turn into a gathering spot for the stylish and happening LA crowd. Yummy martinis and mini-curry burgers made my day. My bed was the most comfortable I have slept on in a hotel in a long time, and I am on the road a lot for work. The iPod minis were loaded with such amazing soundtracks that I was compelled to buy one upon checkout so I could take the music back home to my wife and kids.....The room was modestly sized, but very comfortable and sufficient for a sub-$200 a night room. A bit noisy, but the trade off is 100% worth the amenities, service and location. Will stay again!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2005
  • Member since March 08, 2005
  • I recommend this hotel for Young singles, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Great Location but tiny rooms and noisy

The Crescent

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3 of 5 stars
A TripAdvisor Member
Reidsville, NC
Apr 20, 2005
4/4 found this review helpful

Staff was very nice and helpful, however we arrived late in the evening when a DJ was playing and could barely hear to check in. Luckily I had seen the reviews prior to arriving and requested a room upstairs in the back. Much quieter there but could still hear the people talking next door. I was very disappointed in the size of the room and especially the bathroom. We barely had room for all of our luggage and couldn't even turn around in the bathroom.
The location is great. Walking distance to Rodeo drive and close to Hollywood.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2005
  • Member since January 23, 2005
  • I recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Swank boutique hotel in a great location.

The Crescent

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3 of 5 stars
A TripAdvisor Member
Apr 18, 2005
4/5 found this review helpful

Just back from one night at the Crescent. The hotel is definetly small. We stayed in a very small room booked on one of those discount internet booking agents - you'll have to guess which one. The price seemed great till we realized we got the smallest room in the house.

The place is hip. No question about that. Digital music player in every room along with a DVD player and mini bar. The bed is LOW to the floor. I'd say ON the floor but that's probabily not true. The bathroom was immaculate and the bedding crisp and clean. The only real catch was the room was pretty small. Be certain to ask about room size if you go.

The first floor has a nice bar, sitting area and some protected outdoor seating. They serve food but we never had a chance to partake. Funny story, they were filming a commercial in the lobby the morning I was there. You might say that was an inconvenience but it was a fun way to see something of holleywood that most visitors don't get to see. I want to point out that the hotel staff was VERY sensitive to any inconvenience the filming may have caused us and went out of their way to be certain we were not inconvenienced in any way.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2005
  • Member since November 02, 2003
  • I recommend this hotel for Young singles, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Perfect location- beautfil little hotel!!

The Crescent

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5 of 5 stars
snmiller 2 contributions
Los Angeles
Feb 11, 2005
5/6 found this review helpful

We arrived in Los Angeles to visit our daughter who goes to UCLA. We wanted to stay near her, but not in the little college town of Westwood. We were also hoping to stay somewhere intimate that was within reach of restaurants and shopping etc. We found the Crescent Hotel Beverly Hills through the website and we were absolutely delighted with our stay. The restaurant Lounge is beautiful and chic, you can sit outside on the patio and literally be in the middle of Los Angeles. They have this amazing drink menu with all of these signature martinis, we had to cut ourselves off because the were so amazing. They also have a very good daytime chef and then a different evening chef. The menu is fun and fresh and they have very unique dishes we couldnt resist trying. It is really nice to have the lounge bar at the hotel because it is difficult to navigate around Los Angeles with a rental car. The rooms were beautiful and not ridiculously expensive. It is literally the only hotel that is located in the center of everything. It was perfect because we didnt have to deal with the sunset traffic and a short taxi could get us anywhere we wanted or needed to go. Our daughter enjoyed us staying there are she brought her friends to hang out in the lounge and have drinks with us because apparently the BOE restaurant is a hip little beverly hills local night spot. They even had special features. One night they had an artist there painting and a D.J.....it was so much fun! Because the hotel is pretty small with around 40 rooms we got personal service and attention that is hard to find in a larger luxury hotel. They even have personal ipods in the rooms with a special playlist and they offer in-room massages. Overall, our experience at the Crescent was magnificent and it will definitely be a future destination whenever we come to the Los Angeles.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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The Crescent Address

403 N Crescent Drive, Beverly Hills, CA 90210