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“Small boutique hotel, excellent location” 4 of 5 stars
Review of Crescent Hotel Beverly Hills

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Crescent Hotel Beverly Hills
3.5 of 5 Hotel   |   403 N Crescent Drive, Beverly Hills, CA 90210 (Formerly The Crescent)   |  
Hotel amenities
Ranked #11 of 14 hotels in Beverly Hills
sf,ca
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
“Small boutique hotel, excellent location”
4 of 5 stars Reviewed February 2, 2013

The Crescent is a very small hotel (approx 40 rooms) in a great location in Beverly Hills. The standard rooms are quite small it is definitely worth upgrading to a superior room or a King room! I was in a King Room and it was a nice size with great storage space and a separate sitting space in addition to a desk area. The location can't be beat. Valet parking is relatively convenient but with only one valet sometimes there is a wait. Wifi is free and worked well. I was stunned that this hotel still has an evening turndown service (I haven't experienced this at even 4 and 5 star hotels in a long time!). It was great having used towels replaced without having to call down for new ones! The price is significantly less than other hotels in the area. Overall, I loved this hotel.

Some caveats (these items may or may not bother you):
*limited outlets in my King room. I only found three "open outlets." Not enough for two people in a room with multiple devices that need charging
*no bathtub though the shower was quite large and quite good
*The hotel is only two stories but there is no elevator. It is a half flight of stairs to the front desk. if you are on the second floor you need to walk down a long hall and then walk up a full flight of stairs. Could be an issue if you have a lot of luggage

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James W, Manager at Crescent Hotel Beverly Hills, responded to this review, February 3, 2013
Thanks so much for your vote of confidence in our renovated room designs, We have all worked hard to realize the "boutique hotel for Beverly Hills" sense of history and fun and space.

Concerning our lack of an elevator to the 2nd floor rooms - the architect has it in his plans for this year. We do have permitting challenges to overcome as we are an historic hotel, dating from 1927 and Beverly Hills is truly interested in our preservation of our "Silent Film Age" style.

Thanks again for all your comments,
James and Susan, Guest Care.
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268 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2013 via mobile

Lovely, small but chic place. Friendly staff and bar/terrace area. Rooms are tiny but has everything you need if you're just staying for a night or two (or plan to be out and about all day) - comfy bed, flat screen tv, lockable door. I had the bartender make me a cocktail he knew how to make and I enjoyed his friendly conversation and attention to detail.
My only complaint - the noise. The people above us are having a conversation, unpacking, walking around and i think they have left their bathroom fan on. It sounds like I'm on an airplane that's about to take off. Been like this for nearly two hours. I have ear plugs to put in but the noise is still vibrating through the walls.
I'm not sure how successful the renovated soundproofing has been in other rooms but right now I'm wishing I had some sleeping tablets to knock me out!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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James W, Front Office Manager at Crescent Hotel Beverly Hills, responded to this review, February 5, 2013
Thank you for writing about your experience at our hotel. Your input is invaluable to us and will help us in our continuing effort to provide our guests with the best service possible. Our soundproofing efforts have reached 85% of the rooms with the remaining handful of rooms to be renovated in the next 10-12 weeks. We are terribly sorry you were in one of the very few rooms without soundproofing renovations and wished you had let the desk know so we could have moved your room as not every guest has the same reaction. We hope that we will have the opportunity to welcome you to Beverly Hills first boutique hotel again in the near future.
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Long Beach, California
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 25, 2013

First and foremost, the location of this hotel is excellent. Right in the heart of Beverly Hills and easy walking distance to everything.

Rooms were nice, but that was secondary to the what I consider to be the best asset, the staff. Welcoming, inviting, able to answer any and all questions, and made our stay that much better.

The awesome and knowledgeable bartender from Boston was a huge win as he and my fiance talked about Hull and Hingham, MA.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James W, Manager at Crescent Hotel Beverly Hills, responded to this review, February 3, 2013
You are both kind and thanks for the good thoughts about the welcoming staff. That is what we are working for here. We are small enough to be welcoming, that is for sure.

Thanks so much that you cared to write,
Susan and James - Guest Care
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Chapel Hill, North Carolina
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2013

LOVE this place. Great price, two blocks off rodeo drive, wonderful patio and great food and drinks. The bar has a very good selection of bottled beer. Each room is unique and the personal touches here you will not get anywhere else. The best part however is the people working here. They are nice, welcoming and genuinely seem to care. A special shout out goes to the sweet southern belle bartender working the nights I was there. It was nice to hear the familiar southern draw in her voice and the attentive and polite way she took care of the guests.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James W, Manager at Crescent Hotel Beverly Hills, responded to this review, February 3, 2013
We will rush to tell our service teams about your great experience here with us.

The southern belle bartender must have been having some accent fun with you and your North Carolina sounds!

Many thanks for the kind words,
James and Susan - Guest Care
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Plaquemine, Louisiana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2013

OMG This hotel is absolutely amazing. They have totally redone all the rooms and are each decorated with style and class. They have a great bar with a place to relax and just enjoy yourself. The food and service was over the top. 5 stars on both. Everyone was so helpful and couldn't be nicer. Location was perfect. Only a couple of blocks from Rodeo drive. I would recommend this hotel to anyone who wants a first class experience, the best people ever, and the feel of a 5 star hotel but half the cost.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James W, Manager at Crescent Hotel Beverly Hills, responded to this review, February 3, 2013
Thanks so much for your especially kind words about your 5 Star stay at our small hotel - near Rodeo drive. That you thought the food was over the top - we will sit the chef down for that one!

We will pass your kind words on to the teams that make it all happen.

All care,
James and Susan
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San Diego
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 17, 2013

We stayed there for one night. We asked for a quiet room and got at the second floor. I put an ear plug at night because I am a light sleeper and the sound of heater bothered me.
The room was clean except the shower area is not tiled but concrete which I don't care that much. Like everyone said location is good and breakfast was excellent.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James W, Manager at Crescent Hotel Beverly Hills, responded to this review, February 3, 2013
Thanks for great review about a quiet sleep and our location and cleanliness. I will pas your comments along to our housekeeping team.

All care,
James and Susan, Guest Care
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New York City, New York
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2013

I was traveling to LA solo for one night and, as the other reviews suggested (which I read after I returned!), the service stands out! The gentlemen at the front desk- James and Winston- as well as a lady and another gentleman- were friendly, helpful, courteous, and fun as well...I needed advice on a gown to wear and evryone piped right in! and when I came home at the end of the evening, it was like a gathering of pals to discuss it all with...this made for a much more personal and pleasant experience, especially for a solo traveller. The room was nice, the cheese plate and candle and nice soaps, toothbrush and amentities- and the free steam/press service, done in half an hour- were all part of a great experience!

Room Tip: I was in a not-so-great room on one side of the first floor and reqested a bathtub from James/front...
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James W, Manager at Crescent Hotel Beverly Hills, responded to this review, February 3, 2013
Thank you for your kind thoughts about our small Beverly Hills hotel. That you saw us a wonderful and friendly experience is exactly what we have been working for as we revamp our guest care.

Come back and we'll all go hunting for dresses in our consignment shops here in 90210 - some consignment shops!

All care,
James and Susan, Guest Care
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Additional Information about Crescent Hotel Beverly Hills

Address: 403 N Crescent Drive, Beverly Hills, CA 90210 (Formerly The Crescent)
Location: United States > California > Beverly Hills
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Beverly Hills
#12 Business Hotel in Beverly Hills
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Crescent Hotel Beverly Hills 3.5*
Official Description (provided by the hotel):
This Beverly Hills hotel, a true boutique with just 32 rooms, is in the heart of Beverly Hills just 3 blocks from Rodeo Drive. The front palm lined terrace (breakfast, nibbles, tapas and dinner) faces Crescent Ave - a wide palm lined boulevard. Established in 1927 and newly renovated in 2013, the décor is casually Hollywood, like a comfy collection of styles from the studios' storehouse of set designs stretching from 1920 to 2013. The feeling is “at-studio-at-home” with a film designer’s whimsy. The terrace and lounge flow to create the hotel’s social hub, offering casual dining and a relaxing bar/lounge, punctuated by Beverly Hills chatter. Directly opposite the hotel are the historic offices of MCA Studios. Our hotel became MCA’s local choice, where a cadre of players would stay when in town. ... more   less 
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Also Known As:
The Crescent Hotel Beverly Hills
Crescent Beverly Hills

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