From the second you arrived at this hotel, you are treated like royalty. They do not miss a beat, and are so helpful and friendly. The location is amazing, you are right off of Rodeo Drive. The pool area is like an oasis, and make sure you get your complimentary 10 minute foot massage. It is a must!!!. The conscerge desk was more than helpful with suggestions, directions, and overall support. Our trip would not have been the same without them. Our rooms were spectacular. Bathrooms were large, sitting area was amazing, and can't forget about the balconies. Room service was quick, and the presentation was beautiful. One thing that I would suggest is a mint or chocolate on your pillow. Would defintely stay and recommend this hotel.