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“Great staff but missed a few things” 4 of 5 stars
Review of Montage Beverly Hills

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Montage Beverly Hills
5.0 of 5 Hotel   |   225 N Canon Dr, Beverly Hills, CA 90210   |  
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Ranked #4 of 14 Hotels in Beverly Hills
Burke, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great staff but missed a few things”
4 of 5 stars Reviewed September 3, 2013

Love the location and service. Was on crutches and my colleague had specifically requested a room near the elevator. Unfortunately, I wound up at the end of two very long hallways. Light buttons in the room a little confusing and room service forgot the cup with my coffee. BUT overall, absolutely worth it and wonderful staff.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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446 reviews from our community

Traveler rating
    354
    60
    15
    4
    13
See reviews for
92
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Irvine, California
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 30, 2013

Stayed in June for anniversary. Service at front desk was great, no problems with check in. Room was clean and kept up well. Housekeeping had nice touches (placed bookmark in my books) etc. Rooftop pool is nice but quite small. Great location, walking distance to Rodeo Drive and restaurants. Nothing negative, but don't think we experienced anything to make it worth the $700/night. Overall though was great stay

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 1
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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 27, 2013 via mobile

I recently stayed at The Montage Beverly Hills and I have mixed reviews about my stay.First the positive.The check in was smooth and Receptionist was nice and walked us to our room.The Housekeeping Staff was very accommodating and our Housekeeper was very nice and pleasant.Room was kept clean and anything the room needed was taken care of.Now the negatives.As someone had previously posted the mattresses were in very poor condition and needed to be changed.Housekeeping did change the mattress after I complained.But really at 650 a night that should not have happened in the first place.Also there was a mirror in the shower which was in poor condition and should have been changed.Honestly speaking I have stayed at much better Hotels for about the same price.While the Montage overall is an OK Hotel it is not worthy of 650 a night.The decor is outdated and rooms do need to be remodeled.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2013

This hotel is a fantastic boutique hotel in the heart of Beverly Rodeo. Walk out and there are plenty of shops and restaurants....The concierge was very helpful with all the questions I had...The bellboys were really fast and helpful !! Food was decent... we ordered in roomservice at 3am which came really fast...Room was well equipped with everything....bathrooms were very large ...comfy sofy clean crisp bed / sheets....overall fantastic!!

Room Tip: Dont go to far from elevator....otherwise its a very long walk.....
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
175 reviews 175 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed August 17, 2013

I have stayed here a few times before and as usual real 5 star experience. Really great location in BH beside all the shops. On this occasion I had an interconnecting room for my daughters, everything top notch. If I can make a few observations. Needed to call a doctor for an antibiotic, really great service and cost, £500! Was attended to very quickly . Minor quibbles, we had a breakfast package which only I used, didn't feel welcome and offer indifferent. We arrived around 5 pm and one room not available , no big issue but when I asked for one room until 1 pm on my day of departure not possible. Very nice receptionist said to just hang on to one room for the extra hour, common sense a great thing.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Las Vegas, Nevada
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 14, 2013

We visit LA every 6 weeks and always stay at The Montage. The location in Beverly Hills is
Perfect. Shopping, Restaurants etc. are a stones throw away. The hotel is light and airy and low key. There's no huge noisy lobby. The check in people are very welcoming. The Standard rooms can be small and expensive. Try to get an upgrade for the same price as the standard room.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 10, 2013

Had a great time at the Montage Beverly Hills on our honeymoon. The location is amazing, right in the heart of Beverly Hills near Rodeo Drive. The rooms are spacious and of high quality. What truly differentiates this hotel is the service; it is top class and they truly make you feel at home. Also, the breakfast on the rooftop is great with a wonderful view.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Montage Beverly Hills

Address: 225 N Canon Dr, Beverly Hills, CA 90210
Phone Number:
Location: United States > California > Beverly Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Beverly Hills
#4 Business Hotel in Beverly Hills
#4 Spa Hotel in Beverly Hills
#4 Romantic Hotel in Beverly Hills
#4 Luxury Hotel in Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Montage Beverly Hills 5*
Number of rooms: 201
Official Description (provided by the hotel):
Steps from Rodeo Drive, the luxurious Montage Beverly Hills features 201 guestrooms, inclusive of 55 suites; two restaurants, including renowned chef Scott Conant’s Scarpetta Los Angeles; the 20,000-square-foot, two-story Spa Montage; and a rooftop pool with breathtaking views of the Hollywood Hills. ... more   less 
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Also Known As:
Montage Beverly Hills Hotel Beverly Hills
Montage Hotel Beverly Hills
Beverly Hills Montage Hotel

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