on arrival by limo our greeting as we stepped out was quite impressive, the entrance to the hotel is amazing and breathtaking. we were shown two bars to pick from while we waited for our meal time, 6pm at the scarpetta in this lovely hotel. my wifes 50th birthday was our reason to come here after I checked out fine dining in Beverly hills, on the internet. 5 come up but this hotel and scarpetta were miles in front of its competition, and I was right its the best by far,, we had champagne straight away lovely rose, at 6pm we were guided to our table by a lovely gentleman when we were seated a gentleman who was to be our waiter,, DAN what a lovely man he was so polite and very cheerfull puts you at ease with his lovely personality.. we ordered more champagne then dan took our starters order. I had e,mailed ahead to explain my wife was gluten free and vegetarian. but this was no problem to this fine establishment, dan took his time with janet explaining what he could get prepared, which was lovely. after our starters dan explained the menu to janet again for what he could do to make her day, gluten free choice was quite impressive including pasta and ther was gluten free bread for janets soup, dan and the staff of scarpetta were the best by far, after more champagne and main meal finished. dan was back asking bout dessert, we said yes of course, he presented janet straight away with gluten free list very impressive I must say just like dan impressive.. when dan returned with our desserts janets had a candle on it and happy birthday on the rim of the bowl done in chocolate a lovely touch dan thanks,, this hotel and the scarpetta do there upmost to keep you happy and relaxed thanks to all your staff montage and dan what can I say my wife said to me shes never been treated so special like the way you did so a massive thanks dan your a star we will be back and we will be looking for you one more thing tell your chef janets words I have never tasted anything so beautiful in all my life , so cheers to the chefs thank you keith & janet hannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 28, 2013
Dear Mr. & Mrs. Hannon,
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Thank you for taking the time to share your thoughtful review on TripAdvisor and I was delighted to read how wonderful your experience was.
We are certainly fortunate to have such an amazing team of associates. I am glad that Dan and the Scarpetta staff’s extraordinary efforts contributed to a memorable visit and cherished birthday celebration. Your compliments are sincerely appreciated and we will be sure to share this with Dan and our chefs.
We look forward to welcoming you back again!
General Manager, Scarpetta
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.