Oh my goodness, my stay was more than perfect! Everyone was so genuinely nice, and so real, it was really comfortable and refreshing. It’s interesting, I’ve experienced really nice service in the past, but with all of the employees at Montage, I felt like it was more so really who they are, and not just giving good customer service. Laurel at the Front Desk was so nice upon check-in, and super friendly; she gave me a great tip for what to order at our drink spot for that evening (Red O). We arrived around 1, headed over to Bouchon for a glass of wine, and then spent the day in a cabana at the pool! It could not have been more perfect. All of the guys at the pool were so nice, helped us retrieve our keys when our room was ready, and Chris (pool manager?), was so helpful and friendly in assisting us with our cabana, and keeping our champagne glasses full! We literally felt like royalty! We were on cloud 9. Also, the gentleman who drove us to and from dinner (Ink), one of your housecar drivers, was super friendly and easy to talk to (I think he is from Paris); he and my husband chatted the whole way to and from dinner. It was really nice when we got to the restaurant, he got out of the car and walked us up to the door. And also when he came to pick us up, he came into the restaurant rather than just calling us. It’s the little things that make the biggest impact. … Also, the birthday cupcake and champagne in the room upon arrival was so cute, and such a nice surprise! Loved that the shower had a misting function, it felt so good and was so refreshing. It was so hard to check-out when the time came!
Thank you so much for everything! The weekend was magical.