We travelled with our 7 year old daughter and loved the customer service which was not only directed to the adults but her too. On arrival she was given a stuffed toy welcome gift and also a welcome letter from paintbox the children's club, a rollaway bed was ready for us and the room was huge.
On day 2 of our stay the paintbox people had A big welcome poster with our names on it stuck on one of our room walls , a lovely touch and something our daughter loved. Unfortunately we did not stay long enough to go visit them but if there welcome is anything to go by they would be great.
We has breakfast at the pool area twice and the food was great , a little pricey but happy to pay such prices as the quality was great .
Also it was great to have reception Checkin staff to take you to your room when you first arrive and to show you around the room etc. bathroom was huge with separate bathtub and shower and a toilet with a closed door area . Loved the dual shower heads .
The pool area had a great view of the Hollywood hills and during our stay was not crowded at all. The hotel is in a great clean location with a huge amount of eating options within walking distance and both Beverly drive and Rodeo drive at your doorstep