We booked this room with high expectations for an exceptional experience, but we quite frankly have had better accommodations at a Doubletree Inn. Our expectation was that we would enjoy an excellent accommodation at a historical landmark. While the grounds are exceptional, the room (125) was a disappointment. The room coffee maker had been left uncleaned with a dirty mug. When we called the front desk, a new coffee maker was brought to our room but with no fresh mugs, so the attendant had to make a second trip for clean mugs. Upon our arrival we found one of the bottles of Fiji water had been opened and partially used, but never replaced by the honor bar staff throughout our two night visit.The shower had mold in the grout around the tiles, and the insulation around the door was peeling off. The ceiling had discolored condensation that appeared not to have been cleaned for sometime. The splash guard mirror around the sink had not been cleaned thoroughly so there were droplet marks left on it. This naturally creates some concern about how thoroughly the rest of the room had been cleaned. The result was that we were sadly disappointed in the weekend experience. Too bad - we arrived ready to love the place.
- Official Description (provided by the hotel):
- Since 1915, the Claremont has pampered guests at the level expected of a AAA Four-Diamond award winning hotel. With stress melting spa treatments, a wide range of fitness options, special events, live music, and endless culinary delights, you’ll find the Claremont engaging - even if you choose to simply engage in quality time alone. We deliver attentive service with a gracious hospitality casual enough to make you feel right at home. ... more less
- Reservation Options:
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- Also Known As:
- Claremont Hotel Club And Spa
- Claremont Hotel Club Berkeley
- Claremont Resort Berkeley
- Claremont Hotel Berkeley