We were going to a wedding on a Sunday and arrived Saturday at 2 pm, with the rehearsal dinner set for 6 pm. The front desk said check-in time was 4 and we said we'd wait by the lovely swimming pool. Four o'clock came and went and the room was not ready; we tried to call at 5 and no one answered the front desk. We finally got into our room at 6:30 and I was fit to be tied. To their credit, the hotel gave us a free night, free parking, etc. We were duly compensated, but it was just too stressful. It is a lovely setting, with the hotel nestled in the Berkeley hills, but they do not have their act together.
- Official Description (provided by the hotel):
- Since 1915, the Claremont has pampered guests at the level expected of a AAA Four-Diamond award winning hotel. With stress melting spa treatments, a wide range of fitness options, special events, live music, and endless culinary delights, you’ll find the Claremont engaging - even if you choose to simply engage in quality time alone. We deliver attentive service with a gracious hospitality casual enough to make you feel right at home. ... more less
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- Also Known As:
- Claremont Hotel Club Berkeley
- Claremont Hotel Club And Spa
- Claremont Resort Berkeley
- Claremont Hotel Berkeley