We wanted a last minute get away and booked a room at the Claremont. We had stayed before and loved it! This time we were very disappointed. Our room had a view of the garbage bins and we had to listen to garbage being rolled to the dumpsters the entire night. (Photo will be attached). We called to the front desk and they told us, "we are sold out, there is nothing we can do". They made it clear that since we had booked it online on a travel site, this was why we were receiving a subpar experience. This felt like a motel 6, not a luxury hotel & spa worth the $350.00 dollar rate. Even the clock radio was out of the 70s. The room was large but the furniture was old and dated. It was not dated in a classic way, but more a thrift store way.
The bed had stiff sheets and the comforter was so old and thin there were no feathers left in it.
I would not recommend this hotel to online shoppers especially since clearly the hotel gives the subpar garbage bin view rooms to online travel site booking guests.
- Official Description (provided by the hotel):
- Since 1915, the Claremont has pampered guests at the level expected of a AAA Four-Diamond award winning hotel. With stress melting spa treatments, a wide range of fitness options, special events, live music, and endless culinary delights, you’ll find the Claremont engaging - even if you choose to simply engage in quality time alone. We deliver attentive service with a gracious hospitality casual enough to make you feel right at home. ... more less
- Reservation Options:
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- Also Known As:
- Claremont Hotel Club Berkeley
- Claremont Hotel Club And Spa
- Claremont Resort Berkeley
- Claremont Hotel Berkeley