Very positive experience. Shabnam...(I am sorry if I spelled wrong) at the front desk is FANTASTIC! Excellent customer service skills and fantastic with helping us get something special for our special occassion.I think she was instrumental in making our stay so fantastic. She is personable, reliable and willing to go the extra mile for the customers. She should be a head manager at this hotel because of how wonderful she is! If a Claremont Manager is reading this review...that girl needs a promotion and raise!!!
I originally spoke with Makevia (spelled wrong I am sure..sorry) who is also at the front desk, and she too had excellent customer servcie skills and was very willing to help. We checked in had a gorgeous room over looking the bay and San Francisco. We had a wonderful time at the pool and enjoyed walking the property. The spa was nice to relax and enjoy some pampering. I suggest you purchase Spafinder coupons from Costco to save yourself some money. The Claremont Spa accepts Spafinder coupons which will help cover the costly spa treatments. (Tip...you can use spafinder coupons for gratuity too)
Also, hotel guests received 3 hours of complimentary kid care. While I did not use this service...it is an added bonus for parents wanting some childless r&r.
- Official Description (provided by the hotel):
- Since 1915, the Claremont has pampered guests at the level expected of a AAA Four-Diamond award winning hotel. With stress melting spa treatments, a wide range of fitness options, special events, live music, and endless culinary delights, you’ll find the Claremont engaging - even if you choose to simply engage in quality time alone. We deliver attentive service with a gracious hospitality casual enough to make you feel right at home. ... more less
- Reservation Options:
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- Also Known As:
- Claremont Hotel Club Berkeley
- Claremont Hotel Club And Spa
- Claremont Resort Berkeley
- Claremont Hotel Berkeley