As an individual studying Hospitality Management, I can get a bit picky when it comes to service.
Unfortunately we had to wait about 8-10 at the front desk before any one came to help us out, after continuous ringing of the front desk bell. When a girl about my age (early 20's) finally came up to talk to us, she was giggling and completely unprofessional, without apologizing for the wait. Minor details of course, but this is something I catch as an individual in the industry. The only other issue we had during our entire stay was the cleaning staff every morning around 7:30-8ish that were very loud and boisterous and had no restraints on their voice level. For me it was no major issue as I wake up around that time, but my boyfriend for example likes to sleep in until 9-10 which isn't too much to ask for when staying at a hotel.
With that being said, this hotel was great. The decor is a spin on dorm life which of course fits perfectly into the whole atmosphere of Berkeley itself. The rooms were small but had great witty details that were fun to look for when we first arrived in our room. Our room on the top floor also allowed us access to a special lounge that included breakfast which was a nice treat and something great to take advantage of. Unfortunately with our room being on the top floor we could hear the elevator at all hours and again had problems with housekeeping and their noise levels.
I loved the details to this hotel; from the "bong" lamp to the boutique shampoo and conditioner; the entire atmosphere is fun and quirky. What we loved most though was the location; it is absolutely perfect! You are literally a block away from UC Berkeley Campus and just a couple of footsteps away from great food, pubs and funky clothing stores. My boyfriend and I came to California to experience the foodie culture and do "cool" and "different" shopping and unfortunately we were not able to find this in San Francisco, but Berkeley more than made up for this. I would definitely recommend this hotel for its location, but don't expect anything special when it comes to service; which for most people is just fine.
- Official Description (provided by the hotel):
- Located one block from the nations' top ranked public university, UC Berkeley, the Hotel Durant, is a full–service, 143 room boutique hotel, with a unique blend of classic Spanish Mediterranean architecture, modern conveniences and strong ties to the campus and community. Following a multi-million dollar redesign in 2008 that combined traditional and contemporary cultures, this Green-certified, cheeky, rebellious, collegiate styled hotel, features guest rooms with 37” LCD flat screen TVs, iPod docking stations, a simple, efficient workspace, complimentary wired and wireless hi-speed internet access, in-room laptop safe, 300-thread count linens and designer bath products. The addition of an Executive Level Floor - “The Graduate” - features a cozy, comfortable lounge, with a 56" flat screen TV and Playstation 3, complimentary continental breakfast, evening wine and cheese hour, and upgraded guestrooms. ... more less
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- Also Known As:
- Durant Hotel Berkeley