We had a great experience at the Hotel Shattuck Plaza, right in downtown Berkeley. From the moment we arrived, the front desk staff was very helpful, holding our bags until our room was ready. The suite we checked into was tastefully decorated, ample room and really nice touches like great shampoo and soap products. The only problem was a loud banging that started at about 10 p.m. When we called the front desk, we were told it was a renovation project in one of the first floor retail shops. They were going to go over and see what could be done. Obviously, that didn't work since the banging continued for another hour or so. Our check out the next morning was very smoothy handled by Kingsly who typifies outstanding front desk attitude.
Even with the banging, we'll be back to stay at this lovely hotel.