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Hotel Shattuck Plaza: Traveler Reviews

4.0 of 5
2086 Allston Way, Berkeley, CA 94704
Hotel amenities
Hotel Shattuck Plaza
Ranked #1 of 20 hotels in Berkeley
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459 reviews from our community

Traveler rating
    239
    144
    36
    26
    14
See reviews for
Families
95
 
Couples
120
 
Solo
69
 
Business
167
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Kokomo, Indiana
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Boutique Hotel in Berkeley”
5 of 5 stars Reviewed February 4, 2013

Stay two nights and would have stayed many more. This hotel has all the amenities of the big chains but provided by the most customer focused staff I’ve ever stayed with and with the uniqueness of a local boutique hotel. There is plenty of parking across the street in the garage and the hotel is near a lot of great dining. You can easily walk to the university and to dinner. The rooms are smaller than most luxury chains but not too small to be adequate.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask McKillip about Hotel Shattuck Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review
March 22, 2013
Dear McKillip,

Thank you for your positive review and mention of our team’s commitment to hospitality. We are glad that our location was convenient for your stay and wish that you could have stayed longer, too.

We hope to welcome you back soon and until then, wish you the best in your travels.

Kindest regards,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Delightful stay, great staff”
5 of 5 stars Reviewed February 3, 2013

When possible, I choose historic hotels over chains — and The Shattuck Plaza proves my preference. I had a bit of trouble on check-in because two different rooms they offered came with more HVAC noise than I could handle for four nights — but the staff could not have been more accommodating and patient (I ended up in far more room than I deserved). That first night's experience held true throughout my stay — just a great group of people who really understand service! The location is hard to beat, and the food in the restaurant, bar & from room service was excellent. I wish all of my travel experiences were this pleasant!

Room Tip: Ask for a room away from the HVAC fans and/or as high as possible. If you can afford it, choose a su...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask holdthatplane about Hotel Shattuck Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review
March 22, 2013
Dear holdthatplane,

I hope that my response can convey how truly honored we are that you had such a delightful stay with us. To know that we have completely met or exceeded your expectations in all our service encounters is impressive and that our focus on hospitality was on full display.

All the best in your travels and look forward to your return.

Respectfully yours,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Quaint hotel in good location”
4 of 5 stars Reviewed January 25, 2013

The Shattuck Plaza is a very nice, non-chain hotel with a lot of character. As such, expect a few quirks, like the light switch in the bathroom being hidden behind the in-swinging door. Little things like that didn't bother me at all, but you just wouldn't find them at the Hilton or Marriott, since the room layout is down to a science there. What the Shattuck does offer is considerable charm, a friendly and knowledgeable desk staff, a great location (near BART and the campus), and an excellent restaurant. The room was a little small, but certainly large enough for my needs. The exercise room was fine, but as you'd expect, no pool. I wouldn't hesitate to stay there again when I have business in Berkeley.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mark B about Hotel Shattuck Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Chic, fabulous and yummy!”
5 of 5 stars Reviewed January 24, 2013

First the good: A fabulous makeover for this historic hotel and the decor is wonderful. The reception area and bar/restaurant are really pretty, chic and comfortable. We had lunch and breakfast here, both were excellent...one of the best burgers I've had in awhile...YUMMY

My husband and I stayed here for three nights. While our room was a bit on the small side and overlooked the rooftop air conditioners....it was quiet, well appointed and the bed was very comfortable. I always bring my own pillow from home, but a note to pillow snobs...the hotel's pillows were perhaps some of the worst I've ever encountered...prickly, lumpy, as if they stuffed it with whole ducks and called it good!...great for propping oneself up in bed, definitely not for sleeping on!

The hotel is within walking distance to all the great restaurants and so-called Gourmet Ghetto. We were walking to the Cal campus each day for an event and it's just a block away...super convenient. As mentioned, BART is just a few feet out the door...so too are a lot of aggressive panhandlers and street people. That doesn't bother me, but some might find it unpleasant. I just love Berkeley...it feels like 1969 all the time!

Room Tip: I asked upon checkout if any rooms have views... apparently because of the way the hotel is situated...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SBaquaholic about Hotel Shattuck Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linz, Austria
1 review
“Location, rooms, restaurant, staff all great”
5 of 5 stars Reviewed January 24, 2013

This hotel is excellent: the rooms, bar, restaurant, and staff are all great. I have stayed twice, once in Jan 2012 and again in Dec 2012. The second time I proposed to my girlfriend during our stay. The staff knew in advance this might happen, and they were very friendly and gave us a beautiful room. Would definitely stay again. It's also walking distance to the Gourmet Ghetto, music venues like Freight & Salvage, and the Bay Area Rapid Transit (BART) system.

She said "yes" btw!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tom C about Hotel Shattuck Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Hotel Shattuck Plaza
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Additional Information about Hotel Shattuck Plaza

Also Known As:
Shattuck Plaza Hotel
Shattuck Plaza Berkeley
Address: 2086 Allston Way, Berkeley, CA 94704
Region: United States > California > Berkeley
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Onsen Hotels in Berkeley
#1 Family Hotels in Berkeley
#1 Luxury Hotels in Berkeley
#1 Business Hotels in Berkeley
#3 Romantic Hotels in Berkeley
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hotel Shattuck Plaza reopened in June 2009 as the jewel of downtown Berkeley, California. After a multimillion dollar renovation which combined the building’s historic charm with modern technologies and amenities, this landmark, boutique hotel provides an upscale haven for business or leisure travelers. Located two blocks from the UC Berkeley campus and next to the Berkeley BART station, the hotel is perfectly positioned for guests visiting the San Francisco Bay Area. ... more   less 
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