We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Delightful stay, great staff” 5 of 5 stars
Review of Hotel Shattuck Plaza

Save Saved
You added Hotel Shattuck Plaza to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Shattuck Plaza
4.0 of 5 Hotel   |   2086 Allston Way, Berkeley, CA 94704   |  
Hotel amenities
Ranked #1 of 21 hotels in Berkeley
GreenLeadersGold level
New York City, New York
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Delightful stay, great staff”
5 of 5 stars Reviewed February 3, 2013

When possible, I choose historic hotels over chains — and The Shattuck Plaza proves my preference. I had a bit of trouble on check-in because two different rooms they offered came with more HVAC noise than I could handle for four nights — but the staff could not have been more accommodating and patient (I ended up in far more room than I deserved). That first night's experience held true throughout my stay — just a great group of people who really understand service! The location is hard to beat, and the food in the restaurant, bar & from room service was excellent. I wish all of my travel experiences were this pleasant!

Room Tip: Ask for a room away from the HVAC fans and/or as high as possible. If you can afford it, choose a su...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Hotel Shattuck Plaza, responded to this review, March 22, 2013
Dear holdthatplane,

I hope that my response can convey how truly honored we are that you had such a delightful stay with us. To know that we have completely met or exceeded your expectations in all our service encounters is impressive and that our focus on hospitality was on full display.

All the best in your travels and look forward to your return.

Respectfully yours,

Greg

Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

618 people have reviewed this hotel

Traveler rating
    298
    220
    53
    32
    15
See reviews for
143
156
85
217
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Rochester, Minnesota
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 25, 2013

The Shattuck Plaza is a very nice, non-chain hotel with a lot of character. As such, expect a few quirks, like the light switch in the bathroom being hidden behind the in-swinging door. Little things like that didn't bother me at all, but you just wouldn't find them at the Hilton or Marriott, since the room layout is down to a science there. What the Shattuck does offer is considerable charm, a friendly and knowledgeable desk staff, a great location (near BART and the campus), and an excellent restaurant. The room was a little small, but certainly large enough for my needs. The exercise room was fine, but as you'd expect, no pool. I wouldn't hesitate to stay there again when I have business in Berkeley.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2013

First the good: A fabulous makeover for this historic hotel and the decor is wonderful. The reception area and bar/restaurant are really pretty, chic and comfortable. We had lunch and breakfast here, both were excellent...one of the best burgers I've had in awhile...YUMMY

My husband and I stayed here for three nights. While our room was a bit on the small side and overlooked the rooftop air conditioners....it was quiet, well appointed and the bed was very comfortable. I always bring my own pillow from home, but a note to pillow snobs...the hotel's pillows were perhaps some of the worst I've ever encountered...prickly, lumpy, as if they stuffed it with whole ducks and called it good!...great for propping oneself up in bed, definitely not for sleeping on!

The hotel is within walking distance to all the great restaurants and so-called Gourmet Ghetto. We were walking to the Cal campus each day for an event and it's just a block away...super convenient. As mentioned, BART is just a few feet out the door...so too are a lot of aggressive panhandlers and street people. That doesn't bother me, but some might find it unpleasant. I just love Berkeley...it feels like 1969 all the time!

Room Tip: I asked upon checkout if any rooms have views... apparently because of the way the hotel is situated...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linz, Austria
1 review
5 of 5 stars Reviewed January 24, 2013

This hotel is excellent: the rooms, bar, restaurant, and staff are all great. I have stayed twice, once in Jan 2012 and again in Dec 2012. The second time I proposed to my girlfriend during our stay. The staff knew in advance this might happen, and they were very friendly and gave us a beautiful room. Would definitely stay again. It's also walking distance to the Gourmet Ghetto, music venues like Freight & Salvage, and the Bay Area Rapid Transit (BART) system.

She said "yes" btw!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
105 reviews 105 reviews
12 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 21, 2013

The staff was very friendly. The location was superb. The room was very clean but a bit small. The toiletries were wonderful. We had a great time and took the BART into SF with ease. We shall return to this hotel.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Top Contributor
104 reviews 104 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 18, 2013

We chose this hotel because of the convenient location and it truly is conveniently located! After we got off the Bart on a rainy December afternoon, I was dreading a walk longer than five minutes to get to the hotel. When my husband pointed out the hotel after just a minute, I was so relieved!

Check-in went smoothly and because we were staying for five nights, we were upgraded. We're not sure what our original room was like but the upgraded room smelled clean, was a reasonable size, and had a would-have-been-great view if it was sunny. The only problem was that the room wouldn't warm up! We ended up leaving the spare key in the slot so that we could leave the heater on the entire day and evening. In fact, we didn't take that key out during our five nights because our room was never warm enough. Thank goodness for the gowns and warm showers! We thought about switching rooms but we had so much luggage that we didn't want to bother.

We enjoyed the little afternoon snacks they put out in the lobby. We're not sure if this was offered because it was during the holiday season but I thought it was a nice touch. We didn't eat at the restaurant but the espresso we got out for take-out was $6 and not great. I'd recommend getting coffee elsewhere. We got it there because it was Christmas morning and nothing nearby was open. It's walking distance to many cafes, restaurants, pharmacies, movie theaters and shops--super convenient!

The fitness center is the size of a guest room, so not very big. There were three machines and a weight set. This was enough for us but for those looking for something more, you might want to check a bigger hotel.

When we are in Berkeley, we will definitely stay here again!

Room Tip: Ask for a room away from the elevator and ice machine. End of the hallway where there are only three...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 18, 2013

I love to travel and then actually get the chance to confirm the Trip Advisor ratings. We stayed here because of the good ratings and so glad we did! First off, they have a very friendly & welcoming staff which started everything off on a good note. We were upgraded to a king suite "just because" which was not expected & what a wonderful surprise it was (thank you Julie!). We were given all sorts of good advice by the reception staff (Kingsley/Zachary) from parking, sight seeing, cool restaurants to check out, etc. The room was good sized, very clean and had a beautiful view. Ok so, with all the good things about the hotel, there was one complaint. I've never had this happen before but the WiFi was not available as too many people trying to access it at the same time. This happened twice (night before we left & morning we left). It was truly annoying as we rely on the Internet when traveling. However, I still give this hotel, the staff and everything I've noted a very high rating. Just get the Internet issue solved.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Shattuck Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Shattuck Plaza

Address: 2086 Allston Way, Berkeley, CA 94704
Location: United States > California > Berkeley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 21 hotels in Berkeley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Shattuck Plaza 4*
Official Description (provided by the hotel):
The Hotel Shattuck Plaza reopened in June 2009 as the jewel of downtown Berkeley, California. After a multimillion dollar renovation which combined the building’s historic charm with modern technologies and amenities, this landmark, boutique hotel provides an upscale haven for business or leisure travelers. Located two blocks from the UC Berkeley campus and next to the Berkeley BART station, the hotel is perfectly positioned for guests visiting the San Francisco Bay Area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, TravelClick, Hotels.com, Tingo, Cheap Tickets, BookingOdigeoWL, Venere and Otel so you can book your Hotel Shattuck Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shattuck Plaza Hotel
Shattuck Plaza Berkeley

Owners: What's your side of the story?

If you own or manage Hotel Shattuck Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.