I love to travel and then actually get the chance to confirm the Trip Advisor ratings. We stayed here because of the good ratings and so glad we did! First off, they have a very friendly & welcoming staff which started everything off on a good note. We were upgraded to a king suite "just because" which was not expected & what a wonderful surprise it was (thank you Julie!). We were given all sorts of good advice by the reception staff (Kingsley/Zachary) from parking, sight seeing, cool restaurants to check out, etc. The room was good sized, very clean and had a beautiful view. Ok so, with all the good things about the hotel, there was one complaint. I've never had this happen before but the WiFi was not available as too many people trying to access it at the same time. This happened twice (night before we left & morning we left). It was truly annoying as we rely on the Internet when traveling. However, I still give this hotel, the staff and everything I've noted a very high rating. Just get the Internet issue solved.