A family get together had us in the Bay area the Saturday before Thanksgiving, and my sister in law from Berkeley recommended this hotel as being reasonable, clean and close to the family events during our 3 day weekend stay.The hotel's recent renovations are reflected in the overall "newness" of everything about the rooms and the public areas, including bright, somewhat "post modern" carpeting and wall paper in the halls.The hotel is a large rabbit's warren of rooms, but the hallway signage is sufficient to point you to your room, even if it feels like you may be walking a city block or two to get there from the elevators. You couldn't ask for a more centrally located address, and we parked our rental car alternately on the street at meters or across the way at the public parking garage(beware the overnight fees). Be prepared for all of Berkeley's street life-good bad and indifferent-a few feet from the front entrance..Our 25 year old son joined us for this trip and we had asked for a cot in the room, which was there on our arrival.The cot was a sturdy rolling single bed, which made for decent sleep for our son, but a major obstruction in the average sized room.The bathroom was accessed through a sliding door, which tended to stick when fully closed. Environmental consciousness(or political correctness-depending on your point of view) was carried to the usual Berkeley extremes in the bathroom with limited water output(but adequate) from the shower, and soap bars which resembled square doughnuts -lacking an(allegedly superfluous) center.On a more troublesome note, however, the shower inside the bathtub lacked any internal or external handrails to grip while entering, or exiting with wet feet(tort lawyers take note!).The room had a closet, but lacked a large chest of drawers to store our clothes.The heat/ac worked well, but, typically, the room lacked any overhead lighting, making it a pain in the rear to turn on and off lights that would assist in navigating the room in the dark or even with one of the lamps illuminated.The hotel has a "fitness center" but it is in a small room with only 3 machines--no exercise bike and one or two treadmills and an elliptical machine.The hotel lacks a conventional lobby or check in desk-sharing space with a sometimes raucous bar and restaurant that are open to the "lobby" area.This posed no issue for us, but I imagine at busy check in/check out times if the bar is busy, it can get hectic there.What most impressed us about the hotel was the generally young, informed, friendly and always helpful staff at the hotel, who always seemed to have a greeting, a smile and and offer to assist with whatever issue you presented to them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for sharing about your experience with the Hotel Shattuck Plaza during your family get together. We are always evaluating how we can improve and feedback such as yours helps us understand where we have opportunity to improve. All the same, we are delighted that or team made the primary impression on your stay. We look forward to welcoming you back when travels bring you back to the Bay Area.
Greg Mauldin | General Manager
Hotel Shattuck Plaza | FIVE, a Modern American Bistro
2086 Allston Way | Berkeley, CA 94704
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.