We stood there 2 nights, the first night was ok. But from Saturday to Sunday was absolutely terrible. No one was able to sleep on the 5th floor or on the 3rd floor. Young people screaming, yelling, and having fights in the hallways. More than 10 people in some rooms, teenages riding the elevator up and down all night long. This went on from 9pm till about 4am. Hotel management did absolutely nothing to better the sitiation, they kept making noise and knocking on other guests doors all night long. Extremely noisy with wild paties in the rooms. It is extremely unfortunate that hotel management did nothing to better the situation. Other guests were all very upset to the point where many were considering calling the police because it was out of hand. The hotel is a very nice hotel with very clean comfortable rooms and the resturant is also very nice, but I strongly suggest you ask if there are going to be any frat parties or other parties of any kind the nights you are thinking of staying there, because the hotel does not ask to leave the noisy guests at the risk of losing the quiet guests.

We stayed one night at the Shattuck and had a great time. It is located in downtown Berkeley, right next to the BART station.The staff was nice and friendly, and the room was clean ans quite spacious. We would've definitely stayed a few more nights there.

Stayed 4 nights for a conference at UCB... Both my husband and I had attended Cal, but did not even realize this hotel was here before! The location is so easy next to the BART station in downtown Berkeley (which of course comes with some homeless folks on Shattuck, but they are everywhere in Berkeley so...) The room was pretty good sized, not huge but not tiny either. The bar and restaurant are really good (pricey, but delicious). Hubby loved the various beers on tap (especially the dark ones), and I had a sample of a bunch of drinks from their specialty menu (yum). Ate breakfast at the hotel every day (ok, spent a lot here, but convenience and friendly staff made it easy for us and our 4 year old daughter). We really enjoyed our stay! Only major drawback is there is no hotel valet or parking, we had to park in a lot (which had strange pricing policies, sometimes for overnight we paid $5, sometimes $7.50, sometimes $12). We faced Shattuck, so the noise level was not too bad except for some emergency vehicle sirens once in a while or some drumming late Friday night, but still not too loud with the windows and drapes shut.

We stayed at the Shattuck Plaza for a second time in order to attend an event at the university. The previous stay was two years ago. This time, the room was not as well-tended as before. The carpet was lumpy, creating a tripping hazard. It should be re-stretched. The bathroom had virtually no counter space, yet there was an entirely unused and rather large area in the bathroom that could have been used to install some shelves or a small vanity to accommodate travelers. Also, a hallway door opposite our room's door had a plaque (even in Braille) indicating that it was a stairway down. In fact, when we opened it to descend to the lobby, we discovered that the stairway only went to higher floors! What a savety hazard To the hotel's potential credit, it sent us a questionnaire asking us to provide comments regarding our stay. However, we did so right away, particularly emphasizing the hazards of carpet and stairway sign, as well as service, etc. We received no comment or reply. The reception staff were pleasant enough, but didn't seem as sincerely interested in being helpful as before.

We also ate at the hotel restaurant, FIVE, which is generally highly acclaimed. Afternoon bar food and service were just fine. Dinner for four was less so. It was a chore to get service to order food and wine. Our main server was best at serving up some attitude. Nobody checked re food preparation once put on the table, when we could have reported that some shrimp were undercooked while others were overlooked. There seemed to be a lack of training and a clear idea of efficiency.

All in all, this Shattuck Plaza experience was a bit disappointing as to room, service and dining. That's a shame because the location is great, and because our previous experience tells that all could be well again. However, attention to detail and training have fallen off. We'll have to rethink our hotel choice for our next Berkeley visit.