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“Don't believe the nice reviews” 1 of 5 stars
Review of Americas Best Value Inn

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Americas Best Value Inn
2.0 of 5 Motel   |   1620 San Pablo Ave, Berkeley, CA 94702   |  
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Hotel amenities
Ranked #14 of 21 hotels in Berkeley
Mission Viejo, California
Top Contributor
144 reviews 144 reviews
19 hotel reviews
Reviews in 55 cities Reviews in 55 cities
25 helpful votes 25 helpful votes
“Don't believe the nice reviews”
1 of 5 stars Reviewed October 10, 2011

I thought I could rely on the reviews, but alas, no, Checking in was easy, but it bothered me that the desk person kept on that my reservation was upgraded to a 2-Q room from a 2-single. I would not have made the reservation if it was 2-singles. So we went to our room and could not find it, apparently, the door was tucked underneath the stairs - don't get room 130. Upon opening the door, there was this blast of odor, a mix of smoky and the typical motel carpet odor. And this was a non-smoking room. The shower leaked and fixtures were old. The fan did not work nor the thermostat control set to recirculate the air. The beds were slightly soft and not too saggy. I can hear people dragging their feet up the stairs and their conversations. The room looked clean and made. The area around ABVI was not the nicest area in Berkeley and there is a statement in the keyholder about making sure your valuables are protected. Wifi was spotty, but once logged in, it was good.
I will not return here and will book at other hotels, even if for a few $$ more.

Room Tip: Not Rm 130
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  • Stayed October 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBearGM, General Manager at Americas Best Value Inn, responded to this review, October 13, 2011
Thanks for writing in regards to your stay. We never like hearing about an unsatisfied guest experience. We are a non-smoking property so any rooms smelling of smoke is as unwanted for you as it is us. The room you commented on, Rm 130, is tucked around on the side of the stairs. We have many regular guests who actually request this room for its location but if it was not your preference, we could have easily moved you to another location. The property has been a part of the Berkeley landscape since 1946 so there is a lot of history associated with our property and we do whatever we can to make sure everything is as up to date and functional as possible. If you found that this was not the case, we apologize and maintenance will correct immediately. We’re not sure what was to dislike about the surrounding area as many businesses occupy the near vicinity and we feel the area has a lot to offer. Across the street is the legendary Acme Bread, Café Fanny and Kermit Lynch Wine Merchant. Diagonal from Genki Japanese Restaurant that is located in our parking lot is the locally owned Animal Farm pet store. Off the main drag of San Pablo Avenue, we are surrounded by residential neighborhoods. Sorry again to hear you were not satisfied with your stay and hopefully you'll give us another chance to show you what a wonderful town Berkeley is and all it has to offer.
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87 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
gold beach
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed October 5, 2011 via mobile

By far the absolute strangest place I've ever stayed!! After driving 7 hours yesterday as you'd imagine we were hoping to get a good night sleep, not the case! The beds for starters are rOck hard! I literally feel like I'm sleeping on concrete! My backs killing me and I am not exaggerating. Guests here are insanely disrespectful. I see why the office closes at midnight and the staff leaves, it's because they'd be awake all night dealing with inconsiderate noisy guests. It's 1:10am and people next door are laughing slamming into the walls opening and closing there front door every 5 minutes literally partying and there's nothing I can do but lay here trying to sleep to be rudely awaken by laughter blaring music or people just being rude! Then let's not forget how outdated these rooms are. Definitely not your standard motel/hotel room. The walls are paper thin you can completely hear word for word conversations between people in the adjacent rooms to ours as im sure they can hear ours too. Old furnishings, no a/c which right now doesn't matter but to some I know it's a big deal anytime. Small outdated tv, fridge and microwave may be the newest things in here. All in all I don't recommend if a peaceful sleep is what you r after.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TheBearGM, General Manager at Americas Best Value Inn, responded to this review, October 12, 2011
Thank you for taking the time to give us your feedback in regards to your unpleasant stay. Unfortunately, one unruly guest can ruin it for everyone, which appears to be the case here. We certainly do not condone this type of behavior, but we are also aware that it can happen at times in a college town such as this. Having this been your second night, simply come to the front desk and make us aware of the situation and we will do everything in our power to correct it. Our staff prides itself on catering to the needs of our guest, so we would have been more than happy to change your room to help accommodate you more sufficiently with this regard as well as the concrete bed. Again, thanks for your feedback and we hope to have the chance to prove to you that our property is not “AWFUL”.
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Adelaide, Australia
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 16, 2011

Cute and quaint motel with nice, spacious rooms and comfortable beds. The person at the front desk was very helpful and gave us a map of the area. They were also very helpful in sorting out a problem with Expedia regarding billing. The rooms are nicely decorated, the beds are large, and everything is spotlessly clean. Plenty of towels and shampoo and soap, coffee supplies and a little fridge and microwave. Ironing board and closet space and lots of drawers.

The only bad thing I have to say about it is that the shower pressure was minimal, and took a long time to get hot.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Park, PA
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 13, 2011

Staff could not have been nicer and more helpful, unless they could have persuaded management to get in a carpet cleaner sooner. We were there over a week, prepaid on Orbitz so couldn't afford move to another motel. The mattress in the first room was old and saggy, so I asked for a room with a better mattress. The clerk said the mattresses were in the process of being replaced and looked on the room chart for an available room with a new mattress. So we moved and had a good night's sleep. In the morning we discovered the bottoms of our socks were black from the filthy carpet. Staff was apologetic, said the carpets were cleaned every two weeks and we were moved into another room. The carpet was cleaner but still dirty and I asked that it be cleaned. So the next day it did get cleaned but that night when we got back we found it was only marginally better. The next morning we were told that their regular cleaner had been unavailable and the maid had cleaned it, but the professional would be there the next day. And so he was. This time there was improvement, but not really clean. Otherwise the rooms are clean and fine. Location is great--across the street is Acme Bakery with real baguettes, croissants, and a slew of other delicious breads. Also Kermit Lynch, a great wine shop; and Cafe Fanny for breakfast, if you like to stand in line to order at the counter and eat outside. A few blocks south on San Pablo is Cafe Leila, with really good food and a nice outdoor patio. I'd stay at Golden Bear again for the pluses, if I could be assured that the carpets would be clean.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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Nanaimo BC Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2011

We stayed at the Golden Bear Inn on San Pablo Avenue while I attended a yoga workshop for more than a week in Berkeley. My partner was along for the trip to and from CA. The Inn provided us with a quiet room in their clean and well organized Motel. The courtyard is attractive with planters, red tiled roofs and covered walk ways.
The rooms are spotless and well maintianed.
One night we had anoisy neighbor and the Motel staff intervened for us and we were able to sleep.
We had a billing confusion and were overbilled but that was quickly corrected. All in all we were delighted with our stay.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2011

Old fashioned motel. Charming. Very clean. Great prices. We will stay there anytime we're in Berkley or even if we just want to visit SanFrancisco.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 1, 2011

This is another case of the owner finding people to write positive reviews. The Golden Bear is somewhat run down with average facilities--your basic shabby motel. Not bad, but certainly not "quaint" or "cute." The microwave is very tiny and so is the fridge. The remote didn't work right--we had to stand two feet in front of the television to turn it on. One bedside light didn't work. There were used coffee grounds in the coffee maker, so the cleaning job wasn't the best. On the plus side, they're pet friendly--there's a narrow strip of grass in the back for a dog to use. Ample soap, shampoo, and lotion were provided. The office manager was very helpful and friendly.

Room Tip: If you're looking for charm, look elsewhere
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  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Americas Best Value Inn

Address: 1620 San Pablo Ave, Berkeley, CA 94702
Phone Number:
Location: United States > California > Berkeley
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #14 of 21 hotels in Berkeley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn 2*
Official Description (provided by the hotel):
Our hotel was built around 1946 with classic Spanish architecture in mind. The Golden Bear Inn remains a part of the Berkeley landscape and is a well renowned place for travelers from all over the globe. With its unique style and comfortable facilities the Golden Bear Inn has kept guests returning year after year. Check in starts at 2 PM and ends at Midnight. For special arrangements please call the Front Desk. Check out is at 12 Noon on the day of departure. All cancellations must be made 24 hours prior to the check-in date to avoid penalties. We appreciate your understanding and we look forward to your stay. ... more   less 
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Also Known As:
Americas Best Value Hotel Berkeley
Golden Bear Hotel
Golden Bear Motel

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