My review is of the RUI Mahoe Bay I was just recently there from Nov 7/12 to Nov 14/12. I was under the impression that this was going to be the best vacation/wedding for me since it was 6 years ago I was in Jamaica. Me checking in was wonderful there was a lovely lady name Diandrea Campbell that checked me in (not sure of the spelling of her first name sorry) she should be commended for all her help there was a group of us (12 people) that she checked in that did not take hours. It was done in a timely manner since there were young babies with us this was the most painless part.
The parts of the vacation that was not pleasing was the wedding planner that was very impatient with the bride. The fact that the rooms were not pleasing to the eye and photo that the resort show there were no swans on the bed or flowers some of the rooms had no ice buckets. My mini bar was only stocked 1 time in the 7 days that I was there no mention that I had to request the mini bar stocked.
Also there is no mention that if you put the red tag “DO NOT DISTURBE” on your door that the mini bar service will not come to your room even if you call and request it as I did. Sometimes the housekeeping staffs don’t clean the rooms properly or was out the tub.
The other big part for me is that I am a foodie so I wanted to try out all the restaurant and the food there was no good only the breakfast was good sometime namely the omelette station was good sometime they did not have onions or mushrooms. The only restaurant that was good was KALAU the others were not that great. I give this resort overall a poor score there are areas for improvement.
For all future guest make sure that you leave you alcohol shopping for the airport cause unless you plan to put it in your suitcase you will not be allowed to take the liquor on the plane unless it is purchased at the DUTY FREE @ the airport. There is also a souviners shop across the street called “RAINBOW” and there prices are too high go into town better deals there. The drivers are nice especially a guy called NEVILLE he was so cool I would recommend him.
- Official Description (provided by the hotel):
- * Opening September 2008 * Located in Montego Bay, on Jamaica's northwest coast * On the beachfront * Complimentary sun loungers on the beach * 2-story main building and 3-story and 4-story annexes * Surrounded by 40,000 m2 / 47,840 sq. yards of lush gardens * 4.5 km / 2.8 miles from Montego Bay * 350 m / 114.8 ft from various shops * 2,7 km / 1.7 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa ... more less
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- Also Known As:
- Riu Montego Bay Resort
- Riu Hotel Montego Bay
- Hotel Riu Montego Bay Ironshore, Jamaica