We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Rude male staff!” 2 of 5 stars
Review of Days Inn Banning - Morongo Casino / Outlet Mall

Save Saved
You added Days Inn Banning - Morongo Casino / Outlet Mall to your Saves list
Days Inn Banning - Morongo Casino / Outlet Mall
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Days Inn Banning - Morongo Casino / Outlet Mall
2.0 of 5 Hotel   |   2320 W. Ramsey St., I-10 & 22nd Street, Banning, CA 92220   |  
Hotel amenities
Ranked #5 of 7 hotels in Banning
El Monte, California
1 review
2 helpful votes 2 helpful votes
“Very Rude male staff!”
2 of 5 stars Reviewed December 7, 2013 via mobile

Upon entering the lobby at around 10am, a male staff member behind the counter was yelling at the maids in some other language. We found it to be very disrespectful to the employees as well as us as the guests! They obviously don't care about their staff, or customers at that! Will not be returning here!

  • Stayed November 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

23 people have reviewed this hotel

Traveler rating
    4
    4
    7
    6
    2
See reviews for
10
7
1
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Laguna Niguel, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2013

This is a very clean, friendly, and helpful hotel. The staff, down to the wonderful cleaning ladies, are always warm and efficient, too.

Free newspaper, coffee, juice, cereal and sweet rolls in the morning.....

A pet-friendly hotel, too.

We have stayed here quite often over the past ten years.....It is just a few minutes down the freeway to Morongo Casino and only about 20 minutes into Palm Springs.

Beds have thick, comfortable mattresses, and each room has a refrigerator, microwave, hair dryer, small coffee pot....and even coffee packets.

For the money and location: restaurant row begins virtually next door and a big Starbuck's is right across the parking lot, this is a great place to stay!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menifee
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 16, 2013

microwave had dead roach and room stink like cigarettes, than moved to another room and bath tub still had water in tub with small hairs inside. This was the worst place I ever stood at and for the price I had to pay was high robbery.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInn5873, Manager at Days Inn Banning - Morongo Casino / Outlet Mall, responded to this review, August 22, 2013
We apologize for the housekeeping problems you encountered during your recent visit. Please know that I will address your concerns with our staff. We hope to see you again, Ketan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gilbert
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 24, 2013

From the time I was greeted by the front desk clerk till the time we left we felt like we were not wanted. Front desk was rude and not helpful. Room was old and needed updated. Strange hole cut in the ceiling in the room that did not look like it belonged. Would not stay at this hotel again.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInn5873, Manager at Days Inn Banning - Morongo Casino / Outlet Mall, responded to this review, August 22, 2013
Thank you for taking the time to review our hotel. We apologize for the less than positive experience while visiting our hotel in July. Please contact me directly at 951-849-0092. Safe travels, Ketan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Days Inn Banning - Morongo Casino / Outlet Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Days Inn Banning - Morongo Casino / Outlet Mall

Address: 2320 W. Ramsey St., I-10 & 22nd Street, Banning, CA 92220
Location: United States > California > Banning
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Banning
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Banning - Morongo Casino / Outlet Mall 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Wyndham, Hotels.com, Priceline, Tingo, Despegar.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Days Inn Banning - Morongo Casino / Outlet Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn Banning - Morongo Casino / Outlet Mall Hotel Banning
Banning Days Inn

Owners: What's your side of the story?

If you own or manage Days Inn Banning - Morongo Casino / Outlet Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.