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“Pooplosion Hotel” 4 of 5 stars
Review of Holiday Inn Hotel & Suites Bakersfield

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Holiday Inn Hotel & Suites Bakersfield
3.0 of 5 Hotel   |   3927 Marriot Drive, Bakersfield, CA 93308   |  
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Ranked #9 of 57 hotels in Bakersfield
E.U.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Pooplosion Hotel”
4 of 5 stars Reviewed July 12, 2013

Nice hotel - good family place in Bakersfield - much better than the Holiday Inn Express - front desk gets 4.5 stars, -facilities 3.5 - restaurant 4.5 stars

They do not offer a free breakfast but the prices are good 6.95 & up for breakfast, they have a full bar open late (until people go back up to rooms)

Business hotel but good for a stay with kids, location is better than HI Express only complains was that the heated indoor pool was not heated and there's no jacuzzi, we stayed in a suite and it was perfect for our 1 year old, he could sleep in room and we could watch TV in the living room.

Told facilities about someones Poop-Plosion buy the side entrance and the 3 empty Coors Light beer cans and even though they were pressure washing the windows all day no one could clean the poop on the wall.

Since i am a priority club member would stay there again since it was only 10,000 points.

Good dining area in hotel - poor or hardly none vegetarian choices but there are options very close to the hotel.

Room Tip: All rooms are very quiet. No jacuzzi, pool is small and not heated.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn B, Front Office Manager at Holiday Inn Hotel & Suites Bakersfield, responded to this review, July 15, 2013
Dear IHG Rewards Member,

Thank you for your recent visit with us. I apologize for the unfortunate event that you've experienced at our facility. We have since taken care of this issue and would like to thank you for your observation on this matter. We appreciate your feedback.

Sincerely,

Malinda Smith

Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

82 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Santa Rosa, California
Top Contributor
104 reviews 104 reviews
27 hotel reviews
Reviews in 48 cities Reviews in 48 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 1, 2013

The hotel is located in an industrial area so the view is nothing to write home about, but it is clean and quiet. In other Holiday Inn locations, a complimentary breakfast came as part of the amenities. This one did not for unexplained reasons. You can purchase a reasonable breakfast and watch TV in the booths. Many commercial company employees used this as a stopover. A complimentary USA Today newspaper was offered in the lounge areas.

Room Tip: Ask for a room on the top floor. Set your a/c at a little higher temp to avoid hearing it go on and...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn B, Front Office Manager at Holiday Inn Hotel & Suites Bakersfield, responded to this review, July 3, 2013
Dear Valued Guest,

Thank you for your recent stay at Holiday Inn & Suites North, I would like to apologize regarding your visit at our facility which does not provide a complimentary breakfast. As you mentioned we do provide a full service restaurant on site that offers breakfast and dinner off the menu as well as, Kids Eat Free. Please accept our apology for any incoveniences this may have caused you. We truly appreciate your business and would like to thank you for your feed back.

Best Regards,

Front Office Staff
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Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 15, 2013

Nothing exceptional, Rooms were clean but service front front staff was very unhelpful and unfriendly. Room was missing amenities and it appeared to be a big inconvenience to provide.
Location was at end of one way street and not near any restaurants or shopping.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn B, Front Office Manager at Holiday Inn Hotel & Suites Bakersfield, responded to this review, June 17, 2013
Dear Storm9695,

I would like to thank you for taking the time to leave feed back about your recent stay with us. I aplologize for any inconvenience our hotel may have caused you. We take all guest feed back very seriously and would love the opportunity to serve you again in the future. Your business is greatly appreciated. Thank you again.

Sincerely,

Malinda Smith

Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 3, 2013

This was a perfect stay. We went to a minor league game, and came back to the hotel. The kids swum in the indoor pool. I had a great shower. Watched tv, and the bed was very soft, with comfortable pillows. Breakfast was awesome as well with yummy French toast. Perfect night. I used the Wi-Fi too for the first time on my new phone.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn B, Front Office Manager at Holiday Inn Hotel & Suites Bakersfield, responded to this review, June 7, 2013
Dear Valued Guest,

I would like to personal thank you for the nice review regarding our Hotel. We are very pleased to know that you and your family had a comfortable and perfect stay. We truly appreciate your business as well as your feed back. Thank you again for your comments.

Best Regards,

Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Hueneme, California
1 review
5 of 5 stars Reviewed June 2, 2013

This hotel is centrally located and is much more than a hotel. Over a period of time I have spent time in this hotel. I had business in Bakersfield and the staff was very helpful. The made me feel at home and very welcomed. The rooms are very comfortable but the staff make the place. They take an interest in you and they make you feel at home. The are friendly helpful and really know how to treat a person. It had been a while since I had been there but the welcome I received was that of a friend. They remembered me and everyone took a few minutes to stop and talk to me to ask me how I've been just like a home coming.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn B, Front Office Manager at Holiday Inn Hotel & Suites Bakersfield, responded to this review, June 7, 2013
Dear Valued Guest,

Thank you for sharing your feed back on your recent stay. We are very pleased to receive such a lovely review. Our staff are very excited about your lovely comments you gave about our staff and service. We thank you again for taking the time in reviewing our property.

Sincerely,

Front Office Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camarillo, California
Top Contributor
117 reviews 117 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 20, 2013

I stayed here April 12. The staff is friendly and helpful. The hotel is very close to any location in Bakersfield yet located far enough, several blocks away from Hwy.99 so you don't hear that noise. The Hotel has a restuarant, full bar, exercise room and indoor pool. The king-size bed is great and I slept well. This is a great inexpensive hotel.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn B, Front Office Manager at Holiday Inn Hotel & Suites Bakersfield, responded to this review, April 23, 2013
Dear Hotel Guest,

I would like to thank you for taking the time to leave feedback about your recent stay. I am delighted to hear that you liked our hotel as well as your stay. We truly appreciate your business and would love the opportunity to serve you again in the future.

Thanks for choosing the Holiday Inn & Suites North Bakersfield.

Sincerely,

Malinda Smith

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2013

My girlfriend and I were looking for a hotel in Bakersfield that had the following criteria: clean, safe, not too expensive, & location. We picked the perfect hotel! Everything was great! Clean, new rooms. Safe surrounding area, and we felt safe in our room. $97/nt with my AAA discount. The location was perfect- between our two families' homes. I had asked for a safe, quiet room, and we got exactly that. Staff was friendly and helpful. Always a smile on their faces. I highly recommend this hotel (and I'm a picky hotel chooser!).

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn B, Front Office Manager at Holiday Inn Hotel & Suites Bakersfield, responded to this review, March 21, 2013
Dear Swimmerk,

Thank you for your recent stay at our facility. We are very excited having received such a lovely review. Thank you so much for choosing Holiday Inn & Suites North Bakersfield for your lodging needs. We truly appreciate your comments and feedback.


Sinerely,

Front Office Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Bakersfield

Address: 3927 Marriot Drive, Bakersfield, CA 93308
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Bakersfield 3*
Official Description (provided by the hotel):
Hotel in Bakersfield, CA Boasts Comfortable San Joaquin Valley Accommodations Located off Highway 99, the Holiday Inn Hotel & Suites Bakersfield North is the newest full-service hotel in Bakersfield. Our hotel offers top-notch amenities and a great location that reduces driving time and provides you with the most comfortable stay possible. Business travelers can find major corporations nearby while staying at our Bakersfield hotel. Companies like Flying Jay Refinery, Aera Energy and Chevron are all less than 10 miles away. The Rabobank Arena, Theater and Convention Center is also just five miles from our Bakersfield accommodations. The city of Bakersfield is home to numerous eclectic attractions, as well as great dining and shopping in the downtown area where you will find many great specialty stores and restaurants. In addition, you'll love spending an evening at a live concert in Buck Owens Crystal Palace, just a mile from our Bakersfield, CA hotel. Beyond Bakersfield, hotel guests can find many beautiful hiking trails, as well as the Buttonwillow & Famoso Speedway. While lodging at our Bakersfield, California hotel you have access to our 1,700 sq. ft. of meeting space, a business center and free Wi-Fi Internet access. You can unwind with a swim in the heated, indoor pool or enjoy a casual dinner at Joe's Restaurant and Lounge. For the best in San Joaquin Valley accommodations, choose the Holiday Inn hotel in Bakersfield. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Bakersfield North

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