I left an expensive orthopedic pillow in our room and didn't realize it until we were in Los Angeles. My wife called the hotel and spoke to the desk clerk, Susie, who informed her that the housekeeper Maria had already found the pillow and turned it into the office. She agreed to hold the pillow until our return stay several days later. This saved us a lot of money as it would have been very expensive to replace. I was very grateful to both Susie and Maria for their excellent service.
This hotel is a very good resting place for us on our way to/from LA. The rooms have always been clean and the service professional and friendly. It's not a five star, but if you are looking for a convenient stop just off the highway, this one is hard to beat. There is an IHOP, Jack in the Box and Subway next door, or if you prefer something else a whole bunch of restaurants just 3 miles north in Buttonwillow.
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- Also Known As:
- Best Western Heritage Hotel Bakersfield
- Best Western Bakersfield
- Bakersfield Best Western