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“Excellent service from the staff” 4 of 5 stars
Review of BEST WESTERN Heritage Inn

BEST WESTERN Heritage Inn
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BEST WESTERN Heritage Inn
2.5 of 5 Hotel   |   253 Trask Street, Bakersfield, CA 93314-9756   |  
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Ranked #16 of 59 Hotels in Bakersfield
Sacramento, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent service from the staff”
4 of 5 stars Reviewed August 19, 2014

I left an expensive orthopedic pillow in our room and didn't realize it until we were in Los Angeles. My wife called the hotel and spoke to the desk clerk, Susie, who informed her that the housekeeper Maria had already found the pillow and turned it into the office. She agreed to hold the pillow until our return stay several days later. This saved us a lot of money as it would have been very expensive to replace. I was very grateful to both Susie and Maria for their excellent service.

This hotel is a very good resting place for us on our way to/from LA. The rooms have always been clean and the service professional and friendly. It's not a five star, but if you are looking for a convenient stop just off the highway, this one is hard to beat. There is an IHOP, Jack in the Box and Subway next door, or if you prefer something else a whole bunch of restaurants just 3 miles north in Buttonwillow.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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152 reviews from our community

Traveler rating
    43
    47
    28
    23
    11
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
3 reviews
2 of 5 stars Reviewed August 17, 2014

The location is terrible. It is in the middle of farming fields which creates terrible smells of manure in the spring and a plethora of flies in the summer which is what we experienced. It's not just outside either. Since the doors are generally open when they are cleaning the rooms there are flies that make their home and spawn in the rooms too. There were over 30 active flies in our first room so we asked to change rooms and they nicely placed us in another that probably had 8-10 which was more reasonable, but still not ideal. The staff was very friendly and as accommodating as they could be, but they can't change the location. The accommodations were typical for a middle of nowhere motel, but next time I will go to the Best Western 30 minutes down the road in Lebec, CA where there are a bunch of food options at least.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Surprise, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 7, 2014

This is an older, not very well maintained BW with a tiny breakfast area. We stayed one night in July. The FLIES were terrible in the room. Noise of interstate and truckstop next door were muffled by air conditioner. When we asked about the flies at desk they blamed the feed lot a couple of miles away. Bed was clean and ok. It is about 10 miles to a restaurant. Will stay in town next time.

  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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Cotati
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Stopped here for a night on a vacation trip. It was a perfectly nice place to stay! Only issue was that the wifi was not as fast as I would have liked. Other than that, no problems. Definitely would stay there again.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 31, 2014

After a three day course in LA we wanted to stay out of the city & in the Central Valley. Apparently everyone else had the same idea because there were no rooms available at the first location we stopped. Then we googled hotels and found The Best Western. We were so glad we did. The night manager Stephanie was polite & helpful, the price was right & there was AAA discount. Our room was comfortable, quite (despite being adjacent to I5 & clean. A good night's rest before a big driving day. Thank you Best Wester Heritage Inn.

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun City West, AZ, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 27, 2014

Overall the breakfast was good. However, the breakfast room was small. The reception desk was in the same room. The atmosphere was lacking (It was not warm and inviting) . Otherwise, the hotel was accommodating and I would be happy to stay their again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

Have stayed at the Best Western Heritage Inn several times. Always friendly service & quiet comfortable room. Good pool. Very good value for Rewards members - accumulate with repeat stays at Best Western Hotels. This is a Best Western Plus hotel, and they are usually a little more plush than others.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Heritage Inn

Address: 253 Trask Street, Bakersfield, CA 93314-9756
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#12 Business Hotel in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 47
Official Description (provided by the hotel):
Property is conveniently located on interstate 5 20 miles west of downtown Bakersfield,5 miles north of hwy 58 junction in buttonwillow esay exit #253 Stockdale hwy we free wiFi,continental breakfast,hi defenision cable line up ... more   less 
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Also Known As:
Best Western Heritage Hotel Bakersfield
Best Western Bakersfield
Bakersfield Best Western

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