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“Don't bother” 1 of 5 stars
Review of BEST WESTERN Heritage Inn

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BEST WESTERN Heritage Inn
253 Trask Street, Bakersfield, CA 93314-9756   |  
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Ranked #21 of 57 hotels in Bakersfield
California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Don't bother”
1 of 5 stars Reviewed October 19, 2013

It was over priced, no where to sit at breakfast, the pool was discusting and the maids never bothered to clean the room. They also messed up the billing I paid cash and they charged the room to my Credit card. I had to contact my bank to dispute the charge. WE asked for additional towels as we had a child with us and that went un serviced. Overall I would not waste my time going to this hotel even though it was the closest one to the event I was attending.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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88 people have reviewed this hotel

Traveler rating
    23
    25
    14
    18
    8
See reviews for
32
20
9
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2013 via mobile

This hotel is in need of some renovation and lacks the cleanliness I am used to from this chain.
Iyem (hope I am spelling his name right), the night clerk, was super helpful! When they did not have a non-smoking room available, he incited me to inspect the room before making the decision to stay. He was helpful, patient and pleasant.
Excellent customer service!

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 31, 2013 via mobile

This isn't a hotel. It's a hotel. Room is disgusting. There are two flies sharing the room. The window sill has dirt and dropping from some gross insect or who knows what. I refuse to open the curtain to clean it up. I should have driven the 25 miles east to stay in the city. Don't stay at the motel. It should be shut down for health violations. I'm wearing my socks to walk around on the rug.

Stayed July 2013, traveled on business
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Roseville, United States
1 review
4 of 5 stars Reviewed July 25, 2013

This was a nice halfway stop for our family trip to Southern California. The hotel was convenient, comfortable and clean. My sons enjoyed the pool and the breakfast. There is a nice sized refrigerator in the room that held a lot of our cooler items. There was not enough towels and when we called the front desk and new set was delivered within a few minutes.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
1 review
2 of 5 stars Reviewed July 25, 2013

I would rate this hotel poor. Had a problem with flies, internet did not work well, hard to get to. And noisy. The hotel room was not very clean, water pessure did not work. The is the second Best Western in Bakersfield that I have stayed in this one was worse then the first and I gave that one a low rating too. May be third time is a charm?

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 23, 2013

Quaint, unique boutique hotel in center of historic mining district; high desert of CA. Hotel is quietly nestled in center of busy, award winning golf course. Many antique and collectible stores in general area.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victorville, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2013

me and my crew travel alot. this is one of the best hotels we have stayed at in a while.all the way from check in to check out 10 days later and in between.the staff here is amazing. rooms are clean we were well taken care of.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Heritage Inn

Address: 253 Trask Street, Bakersfield, CA 93314-9756
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Bakersfield
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Best Western Heritage Hotel Bakersfield
Best Western Bakersfield
Bakersfield Best Western

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