We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Do not expect a "suite"” 3 of 5 stars
Review of DoubleTree by Hilton Bakersfield

Save Saved
You added DoubleTree by Hilton Bakersfield to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
DoubleTree by Hilton Bakersfield
3.5 of 5 Hotel   |   3100 Camino Del Rio Court, Bakersfield, CA 93308   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Breakfast & WiFi Package
Ranked #17 of 57 hotels in Bakersfield
Fresno, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Do not expect a "suite"”
3 of 5 stars Reviewed February 19, 2014

Requested a 2 bedroom, 2 bath suite. Received adjoining rooms with 1 bathroom. For 6 people, it was horrible!! Only had 4 towels and 2 glasses. Had to request more each day. The lobby staff was great. Very nice & apologized but couldn't do much to help.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill M, General Manager at DoubleTree by Hilton Bakersfield, responded to this review, June 16, 2014
I'm sorry to hear that there was some confusion regarding your room reservation. While we do have several different kinds of suites at the hotel, we do not have any that have two bedrooms and two bathrooms. Some of the suites can be connected with standard guestrooms when a second bedroom is needed. It sounds as if this wasn't clearly communicated to you when you made your reservation through the reservation call center or through the hotel direct. I apologize for the inconvenience this caused during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

448 people have reviewed this hotel

Traveler rating
    118
    147
    83
    60
    40
See reviews for
103
64
23
181
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
riverside, United States
1 review
4 of 5 stars Reviewed February 18, 2014

I stayed at your hotel a lot in the past. This week was the first not good experience. When I checked in I a didn't get the internet code. I called the front desk and asked what it was. The lady on the other end of the phone told me it was on my check in paper. I told her I couldn't find it. She then said "Well you must be that ONE random person that it didn't get printed on. I thought that was rude. I don't have them clean my room too much but when I do I expect them to give me coffee packs and more supplies. I had to go to the front desk and get the supplies myself. I hope this was just a bad week.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, United States
1 review
2 of 5 stars Reviewed February 17, 2014

If you use the on-line booking for this hotel, be careful of what you commit for. Print out and when you arrive, make sure they read what has been presented to you. when we arrived, we had our paperwork in our baggage and when they did not have the same information we had, they made new reservations for us. Now it was for a lessor amount ($20.00) but the new reservations split our room locations and floors. That coupled with their either inability to fix or at least tell me that was as good as it could be, made for an uncomfortable stay. Buyer BEWARE!

  • Stayed February 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill M, Manager at DoubleTree by Hilton Bakersfield, responded to this review, February 25, 2014
We always appreciate hearing from our guests, especially about areas where we can do better. Our front desk goes through a detailed process to ensure that guests receive the room they expect, and in your case, it sounds as if we were unable to do so. We’re sorry for the inconvenience and hope that the next time you travel to the area you’ll stay with us again. If we may be of any additional assistance or if you would like to discuss your stay further, please do not hesitate to contact our offices directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meridian, United States
1 review
4 of 5 stars Reviewed February 14, 2014

we were here for a convention. The service, meals, courtesy of all waitress, house keepers and front desk were excellent. We were very satisfied and recommend this location for any convention. The location of facility is right in the center of other eating places and activities of Bakersfield.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed February 12, 2014

This hotel is in need of major renovations and cleaning....doesn't meet the Hilton standard for business travel. Won't recommend anyone in our firm stay here! The tile in bathroom is falling off the walls, furnace is noisy, room is dirty and needs a deep cleaning, and wall paper falling off in the room.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill M, Manager at DoubleTree by Hilton Bakersfield, responded to this review, February 18, 2014
Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping and maintenance issues during your stay. We clearly failed to provide the level of service that we are known for, and we appreciate that you brought this to our attention. We have discussed this with our staff and will make every effort to be sure our rooms meet the highest standards. Please give us a second chance if you visit our area in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury Park, United States
1 review
5 of 5 stars Reviewed February 11, 2014

This hotel was perfect for our weekend tournament, mostly because they were so accommodating and understanding about letting us leave a day early because our team lost and didn't go on to play in the finals the next day.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, United States
1 review
4 of 5 stars Reviewed February 8, 2014

Traveling for business. The hotel is a little dated, but it had everything I needed - free wifi in the room, desk, free parking, comfortable bed, clean bathroom, coffee in the room, etc. I will be traveling to Bakersfield several times over the next few months for work and will stay at the Double Tree again.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to DoubleTree by Hilton Bakersfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Bakersfield

Address: 3100 Camino Del Rio Court, Bakersfield, CA 93308
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Bakersfield 3.5*
Official Description (provided by the hotel):
Conveniently located at the Rosedale Highway and Highway 99 - The gateway to the San Joaquin Valley and Central California - The DoubleTree by Hilton Bakersfield is the ideal location to call your home away from home, be is business or pleasure. We offer many different amenities including oversized guest rooms, complementary wireless access in public areas, wireless access with guest rooms and meeting space, complementary parking, complementary shuttle service to and from the Bakersfield Airport, The Café (open for breakfast, lunch and dinner), Club Odyssey, fitness center, pool and spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Expedia, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your DoubleTree by Hilton Bakersfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Bakersfield Hotel Bakersfield
Doubletree Bakersfield
Bakersfield Doubletree

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Bakersfield, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.