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“Not the best Hampton property” 4 of 5 stars
Review of Hampton Inn Bakersfield - Central

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Hampton Inn Bakersfield - Central
2.5 of 5 Hotel   |   1017 Oak Street, Bakersfield, CA 93304   |  
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Ranked #4 of 57 Hotels in Bakersfield
Top Contributor
88 reviews 88 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
43 helpful votes 43 helpful votes
“Not the best Hampton property”
4 of 5 stars Reviewed July 4, 2013 via mobile

Not a great Hampton property, though they are doing some refurbishing, so that may change. But the construction wasn't really the problem here. I only heard a little of that when we first got to our room.

The service wasn't up to par for me. I had made online reservations about 6 weeks ago for this stay and just happened to check the hotel's site before we checked in and found that their site was $20 less for the same type of room than what I had booked. I mentioned that to the person at the desk when I checked in and she said that was an Internet price and she couldn't match it. I told her that I had booked our stay on the Internet and he continued to deny that she could match it. So I told her if I had to I would cancel our current reservations and rebook at the cheaper price. *crickets* as she typed in her keyboard for a minute and then she pulled out our key cards and mumbled that she had changed our reservation to the less expensive Internet price that she had just told me minutes before she couldn't match. I guess I should be happy that she changed it, but I wouldn't think it should be that hard to get when that is their current going rate.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton100, Front Office Manager at Hampton Inn Bakersfield - Central, responded to this review, July 15, 2013
Thank you for taking the time to let us know about your stay at the Hampton Inn Bakersfield- Central. I am sorry that you did not have a pleasent experience with our front desk staff when you checked in. I hope you give us another chance to show you the customer service that Hampton Inn is known for.

Thank you,
Jennifer Marchand
Front Office Manager
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198 reviews from our community

Traveler rating
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Ensenada, Mexico
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 24, 2013

As a Hilton Honors member I had the opportunity to use reward points for my recent trip into Bakersfield. I chose this hotel because of it's central location.... and I am glad I did!
Located at Oak street and California avenue it is in a very convenient section close to many great restaurants and government offices. The staff and service at the hotel were very accommodating and professional. I was very pleased with the exceptionally clean room and bedding! The complementary breakfast and coffee center was excellent! While not a large full service Hilton, I would highly recommend this hotel to friends and family.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton100, Front Office Manager at Hampton Inn Bakersfield - Central, responded to this review, June 25, 2013
I am so glad to hear that your stay with us here at the Hampton Inn Bakersfield- Central was a great time. Thank you for all your positive feedback in this review. We take great pride in our customer service and amenities that we provide here. Thank you for choosing our hotel out of all the other choices throughout Bakersfield. We look forward to your next visit with us. We love having you here.

Thank you.
Jennifer Marchand
Front Office Manager
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United States
1 review
5 of 5 stars Reviewed June 24, 2013

Jennifer and Shawna are a shining example of Hampton Inn's service. This is one of Hampton's older properties but the staff and cleanliness were excellent! I would highly recommend this hotel for anyone traveling to Bakersfield.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton100, Front Office Manager at Hampton Inn Bakersfield - Central, responded to this review, June 26, 2013
Thank you so much for all your fantastic comments. It was a great joy to have your group of young all stars stay with us. They were one of the best groups we have had. We look forward to your future business with us. We loved having you here.

Thank You,
Jennifer Marchand
Front Office Manager
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Albuquerque, NM USA
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 10, 2013 via mobile

Our first choice hotel was full, so we ended up here. The best part was breakfast with a great selection of eggs, oatmeal, cereals, fruit, the requisite waffles, and good coffee. The rooms were very clean and quiet. The pool was small and wasn't clean. My kids were in and out in 15 minutes. The staff were friendly and helpful and suggested a great Mexican place down the road 1/2 a mile.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton100, Front Office Manager at Hampton Inn Bakersfield - Central, responded to this review, June 26, 2013
We are happy to hear your stay with us at the Hampton Inn Bakersfield- Central was satisfactory. We are also glad that you and your family found our breakfast had a great selection to choose from. Hampton Inn's always have a great variety of breakfast items. We hope you stay with us again soon. We love having you here.

Thank You,
Jennifer Marchand
Front Office Manager
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Denver, United States
1 review
3 of 5 stars Reviewed June 10, 2013

Hampton Inn is a great chain of hotels. This one is very much a middle of the road example. It doesn't stand out and it's not bad. I would stay here again. You can always rely on Hampton Inn to have a good internet connection. Free breakfast that includes hot items. Hotel is clean. Workout center has the cardio machines but little else.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton100, Front Office Manager at Hampton Inn Bakersfield - Central, responded to this review, June 26, 2013
Thank you for all your positive feedback you made of our hotel. We are pleased to hear that our accommodations were to your satisfaction. We hope you come stay with us again soon. We love having you here.

Thank You,
Jennifer Marchand
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Leandro, California
Top Contributor
50 reviews 50 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2013

The pool was good, the room was clean, they gave me everything I needed from towels to extra bags, the housekeepers cleaned our room and air conditioner worked great. It made my step son graduation a good one. Having all the food options near helped alot but the morning breakfast made my stay worth while. I am happy I picked this place better than the 4 star hotel. Will be back.

Room Tip: Micro fridge was perfect.
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton100, General Manager at Hampton Inn Bakersfield - Central, responded to this review, June 6, 2013
I am so glad your stay with us was satuisfactory. We are pleased you enjoyed our wonderful breakfast buffet and that your stay during your step-son's graduation was a good one. We do hope to have you here with us again.
Thank You
Sandie Carwtright
General Manager
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lancaster ca, United States
1 review
5 of 5 stars Reviewed June 4, 2013

Great location close to antique shops, restaurants, Federal Court, and old town Bakersfield. Super clean, efficient staff, great complimentary breakfast. It is our first choice when in Bakersfield. Super easy access to freeway on and off ramps.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton100, General Manager at Hampton Inn Bakersfield - Central, responded to this review, June 6, 2013
We appreciate your business and so happy you enjoyed your stay here with us. We are also very pleased to be your first choice when in Bakersfield, and do hope to continue serving and accomadating your needs.
Thank You
Sandie Carwtright
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Bakersfield - Central

Address: 1017 Oak Street, Bakersfield, CA 93304
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Bakersfield
#3 Romantic Hotel in Bakersfield
#6 Business Hotel in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Bakersfield - Central 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Hampton Inn Bakersfield-Central is conveniently located in central Bakersfield. We are close to many restaurants, Camelot miniature golf park, Robabank Convention Center, Movie theatres, shopping malls, and so much more. Our staff is fast, friendly and efficient, ready to take care of our guests' every need as best as possible. Our rooms are clean, comfortable, and roomy. With complete fresh linens including our comforters washed daily. Complimentary Deluxe breakfast buffet daily and "On the go breakfast bags" available Monday thru Friday. Complimentary High speed wireless internet. "We love having you here". ... more   less 
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Also Known As:
Hampton Inn Bakersfield - Central Hotel Bakersfield
Bakersfield Hampton Inn

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