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“Excellent Hotel for Business Travel” 4 of 5 stars
Review of Courtyard Bakersfield

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Courtyard Bakersfield
3.0 of 5 Hotel   |   3601 Marriott Drive, Bakersfield, CA 93308   |  
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Special Offer
Free Wifi & Bonus Points
Ranked #19 of 57 Hotels in Bakersfield
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Excellent Hotel for Business Travel”
4 of 5 stars Reviewed July 8, 2014

I stay at this hotel whenever I travel to Bakersfield for work purposes. There is a café in the lobby where you can pick up Starbucks or a bite to eat. The pool and the gym are also nice features and typically I am the only one in there.

The rooms are nice and the staff is friendly. The hotel is located in close proximity (walking distance) to a couple of decent restaurants. The WIFI is free which makes working out of my hotel room convenient, and it can also be used in the lobby area and in the café.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, July 10, 2014
Thank you Ashleyasaurus for your review. I'm so glad you enjoyed your stay and look forward to your next visit to Bakersfield

Jenny Gatlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
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    49
    29
    10
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Any
English first
Santa Maria, California
2 reviews
3 of 5 stars Reviewed July 7, 2014

I stayed 3 nights for a convention.The room was very clean and I loved the large bath towels. But the air conditioner didn't seem to be working right and my first night I was tossing and turning due to the 100 degree heat. Plus the pillows on the bed were awful, offering no support. I was given new pillows the next day that were supposed to have better support but they were the same as the ones in the room so I had to go buy a pillow at Target. I was disappointed with how small the fridge was and also that the fridge automatically shut off after 2 HOURS?! And I didn't realize there was no room service. I had stayed at the Doubletree a few weeks prior to my stay at Courtyard and assumed they would be similar. I was wrong. The staff was awesome, however. As was my maid. Very sweet, in fact. For me, I like to stay in a very nice hotel that offers room service and has a nice size fridge that will keep my fruit and beverages cold. I won't be staying at Courtyard next time I go to Bakersfield.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, July 7, 2014
Thank you MsRMiller for trying out the Courtyard by Marriott in Bakersfield. I apologize if our amenities were not what you were looking for in a hotel. Doubletree is a full service hotel that does offer room service, whereas we offer the Bistro dining options, but not room service. Please let me know if we can be of any service in the future.

Regard,

Jenny Gatlin
General Manager
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Chandler, Arizona
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 3, 2014

Check-in process was efficient. Love the wi-fi connection. Great little cafe area where we had dinner. Nice big room. Good solid stay, if passing through we may or may not choose this location again. Tiny pool towels. Nice to have the bellhop trolleys readily available, as well as an elevator

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, July 5, 2014
Thank you for choosing the Courtyard Bakersfield. I'm glad you enjoyed your stay. Thank you for the review and your comments.

Jenny Gatlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
103 reviews 103 reviews
19 hotel reviews
Reviews in 34 cities Reviews in 34 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 8, 2014

As usual I rely on Marriott for my travel and stays on the road. Clean and friendly. I must have reserved on the wrong day and arrived the next day which I had thought I had reserved; 2 rooms. Unfortunately I was charged for the no show for the night before; 2 rooms. My bad...but I have never been billed if I missed a reservation especially when the hotel wasn't sold out.

That being said the hotel was nice and I would stay again.

Room Tip: If you can view the courtyard it's nice.
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, June 10, 2014
Thank you JMMcD for choosing the Courtyard by Marriott. I'm glad you enjoyed your stay, and if you will contact me we can discuss the second room charge.

Regards,

Jenny Gatlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, California
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 8, 2014

This was my second time here in a week, the first time I had literally arrived at ten am and left at 6am, and I was just passing thru on my drive from Las Vegas to San Francisco. This is a trip I do often for business and I have started breaking it up with a night in Bakersfield. It is clean and comfortable the staff is very sweet. Just two things I need to mention, one is that you can't get a cup of coffee before 7am, being that this is right on the highway, I would think they would have coffee available by 6 am, but I was told to go across to the doubletree if I couldn't wait 30 minutes. The other thing was the pool, it's June and 100 degrees outside, I expected the pool to be a nice temperature, but the water was freezing and the towels were the size of kitchen dish towels. Next time I will try the Doubletree.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, June 9, 2014
Thank you for staying while passing through on your business trips. I apologize if there was a mix up with getting coffee at any time throughout the day, as our Starbucks is available 24 hours per day. And as far as the pool, it is heated to 78 year round. I will look into the situations and ensure that these issues get resolved promptly.

Regards,

Jenny Gatlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

My Husband and I stayed at the Courtyard Marriott Bakersfield for one night as part of our trip around the US. The service from the person on check in was very good and she was friendly and polite. We have gold status with Marriott rewards and expected breakfast to be included as part of our stay. At this particular hotel it is not the case but the check in employee explained this to us politely and handled all our other enquiries in the same way.
Our room was on the ground floor with a sliding door opening the the car park. The screen was a little broken and didn't seem to close properly. It was very hot anyway so we had the aircon and the door closed. The room was very nice and spacious with a comfortable king bed and nice TV. The bar fridge was welcome as we have found many hotels in the US don't seem to have them as standard. I have milk in my coffee and would have liked some complementary UHT portions to go with the sugar etc. However I was able to buy a small milk from the bistro.
The bathroom was clean and adequate in size and design. I was disappointed in the complimentary toiletries that were offered. We travel light and rely on the soap, shampoo and conditioner in the hotels where we stay. This particular Marriott only had a tiny bottle of shampoo and conditioner for the two of us to share and two bars of soap. There was no shower cap or shower wash or moisturizer/body lotion.
So overall a very nice place to spend the night but could supply more complimentary toiletries.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, June 6, 2014
Thank you so much for the kind words and I'm glad you enjoyed your stay at the Bakersfield Courtyard. Unlike the full service Marriott's, the Select Service Brands do not offer as many amenties in the room, but many can be gotten at the front desk, such as lotion and shower caps. Again, thank you and please think of us the next time you travel through Bakersfield.

Jenny Gatlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novato, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 22, 2014 via mobile

Had a bad experience on a previous night so we went with a sure thing by staying at a Marriott. They did not disappoint. Clean property centrally located and comfortable bed. The only suggestion is that they have complimentary good coffee and some light breakfast for guests. It seems most others do provide that and Marriott commands a fair price for their room.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFLCHGM, General Manager at Courtyard Bakersfield, responded to this review, June 6, 2014
Thank you TL Girl for staying with us on your way to Vegas. We are a great stop for travelers such as yourself. I know it can be a bit confusing, but Courtyard and Full Service properties are the only brands that do not have complimentary breakfast, rather offer a great Bistro and coffee in your room.

Regards,

Jenny Gatlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Bakersfield

Address: 3601 Marriott Drive, Bakersfield, CA 93308
Location: United States > California > Bakersfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 57 Hotels in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Bakersfield 3*
Number of rooms: 146
Official Description (provided by the hotel):
When searching for Bakersfield hotels, look no further than our Courtyard Bakersfield Hotel and conduct business with ease. As a guest of our Bakersfield hotel, you'll enjoy a new state-of-the-art lobby with flexible spaces to work or relax in, free Wi-Fi throughout, a 24-hour business center and easy access to the latest news, weather & airport conditions via the GoBoard(R). Grab a bite at The Bistro - Eat. Drink. Connect.™, which provides guests with a variety of breakfast offerings, including Starbucks(R) beverages in the morning and dinner service with cocktails. Take a break from your travels at our Bakersfield hotel and relax beside our outdoor pool, soak in the whirlpool or get a brisk workout in at our 24-hour fitness center. Inside your spacious, newly-renovated guest room, you'll find large workspaces, an ergonomic chair and complimentary high-speed internet so you can stay connected. Conveniently situated near Bakersfield airport and near Highway 99, experience the best in Bakersfield accommodations and see how we strive to be your favorite hotel in Bakersfield, CA. ... more   less 
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Also Known As:
Courtyard By Marriott Bakersfield Hotel Bakersfield
Bakersfield Courtyard
Bakersfield Marriott

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