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“Handy Location for our travels” 3 of 5 stars
Review of BEST WESTERN Crystal Palace Inn & Suites

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BEST WESTERN Crystal Palace Inn & Suites
2.5 of 5 Hotel   |   2620 Buck Owens Boulevard, Bakersfield, CA 93308   |  
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Ranked #20 of 57 hotels in Bakersfield
Coquitlam, Canada
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Handy Location for our travels”
3 of 5 stars Reviewed February 3, 2014

We are repeat customers at this Best Western location over last three years. Service at check-in has ranged from poor with waits for service to very good (which is was today).
Older establishment that would benefit from room refreshing like minor wall fixes along with repainting. There is a nice pool area and courtyard if you can use it.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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319 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Duncan
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 2, 2014

This hotel is conveniently located adjacent to Buck Owens Crystal Palace. It is an older hotel but reasonably well maintained. It is clean but could be updated. Make sure you make a reservation as it is the place to stay if visiting the Crystal Palace. It is especially busy on weekends.

Room Tip: Book a courtyard room - it is quieter and overlook the grounds that are beautiful.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohnert Park, CA, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2014

We have stayed with you a few times since our teenaged grandson moved to Bakersfield with his Dad. We miss him SO much, and when we need a Tyler-"fix" we will always stay with you. Your garden and pool area feel like an island resort during the summer, and we all enjoyed our experience.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Rio Vista, United States
1 review
3 of 5 stars Reviewed January 2, 2014

This is an okay hotel and is the half way point for us driving to Vegas. We've stayed here before and it is average for a Best Western. The rooms do come with a full hot breakfast at the restaurant next door, which is a GREAT value for included in the cost of the room. We would stay here again if the opportunity presented itself.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Fresno, United States
1 review
3 of 5 stars Reviewed January 2, 2014

Overall the hotel is fine. There does seem to be a lack of attention given to minor repairs that spoils the perception of pride. Nothing major, just feeling of not caring. We will stay there again as the price is right and the location is good for us. The other issue for this hotel is that it accepts pets.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Portland, United States
1 review
2 of 5 stars Reviewed December 30, 2013

Hotel is out of date and needs upgraded. Acceptable in the 90's but the feel is that the hotel is holding on to antiquated furnishings as long as possible to save money. Bed was uncomfortable and room was tolerable. It just felt old and worn out. If your worn out and need a place to stay, this would be acceptable... if your looking for a nice room to relax and enjoy your time - keep looking.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed December 26, 2013 via mobile

I'm a Diamond level member with Best Western and very loyal to the brand staying over 200 times per year. I asked if breakfast was included in the morning and was told not at the rate I was given......not even a cup of coffee.....wow that's a first! I have never seen a Best Western property in the 48 states I travel that serves or does not serve a breakfast based on the rate charged. We all know there are all kinds of rates so why so cheap??? Well I have a choice and well not stay here again. Being a Diamond member you would think I could get a cup of coffee but the management at this location thinks nothing of loyalty....shame shame!

Stayed December 2013, traveled with friends
Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Crystal Palace Inn & Suites

Address: 2620 Buck Owens Boulevard, Bakersfield, CA 93308
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 57 hotels in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crystal Palace Inn & Suites 2.5*
Reservation Options:
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Also Known As:
Best Western Crystal Palace Hotel Bakersfield
Best Western Bakersfield
Bakersfield Best Western

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