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“Nice place” 5 of 5 stars
Review of BEST WESTERN PLUS Hill House

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BEST WESTERN PLUS Hill House
3.0 of 5 Hotel   |   700 Truxton Avenue, Bakersfield, CA 93301-4817   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #12 of 59 Hotels in Bakersfield
Certificate of Excellence 2014
Fresno, California
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Nice place”
5 of 5 stars Reviewed January 30, 2013

Stayrd for business
Clean rooms looks to have been updated
Nice breakfast coffee in room
Downtown not greatest area at night
Restaurants near
Tobo center across street
Overall very nice
Did the name your own price
$50 so great rate

  • Stayed January 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripresponse, General Manager at BEST WESTERN PLUS Hill House, responded to this review, January 31, 2013
Thank you for taking time to filled out survey.

G J Zala
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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479 reviews from our community

Traveler rating
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    82
    30
    25
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103
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Manteca, California
Top Contributor
200 reviews 200 reviews
106 hotel reviews
Reviews in 110 cities Reviews in 110 cities
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed January 25, 2013

We stayed one night on our way thru Bakersfield. This place was just ok. Our room was ok. Clean and had everything we needed. We asked for a Microwave and they brought us one. They were pleasant and nice. I guess the only problem I really had was with the breakfast room. There were two women working at the desk and Breakfast room. One was really professional and seemed to be taking care of the desk. The other one was taking care of the breakfast room. She was very slow and didn't seem to really care. The tables didn't get wiped off, things were sticky from the Syrup and food was dripped all over. I wouldn't stay here again just because of the breakfast area. We have stayed at Best Western hotels a lot and this is not their usual!! I did mention it to the one at the desk as we were leaving. I told her that the Breakast room needed some attention.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripresponse, General Manager at BEST WESTERN PLUS Hill House, responded to this review, January 27, 2013
I am glad to hear that you had enjoyed your stay, everything was fine except breakfast room was not clean. We will give her more training to keep breakfast area clean and nice.

Again thank you for taking time to letting us know.

G J Zala
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 24, 2013 via mobile

Hotel room was great, large room. Good on site parking with friendly staff. Free use of the gym room which was good.

I would avoid the Mexican restaurant connected to this hotel it is truly awful. Order a meal and ate nothing!

Stayed June 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripresponse, General Manager at BEST WESTERN PLUS Hill House, responded to this review, January 25, 2013
Restaurant is separate business from us, however we will inform them about food.

G J Zala
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salmon
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2013

The rooms are comfortable and clean with a large screen tv (watched the football playoffs), nice bed, and small fridge. Plenty of outlets for electronic devices. The gym was small but had everything I needed for a decent workout. The staff at the front desk are friendly and helpful. They recommended the Mexicali Restaurant that is next door and we thought it was very good Mexican food with excellent margaritas and service. So nice just to be able to walk to dinner after a long day on the road. After traveling all over the world we are really not into the typical American motel breakfast that is laid out in these types of motels so we usually just skip and bring our own or eat breakfast out. I believe we paid $90 total for our non-smoking King room and I thought it was a good value for what we got.

Room Tip: Ask for a quiet room. The front desk is very helpful about room choice.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripresponse, General Manager at BEST WESTERN PLUS Hill House, responded to this review, January 25, 2013
Thank you and we are always here to help our guest.
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Burlingame, California
1 review
5 of 5 stars Reviewed January 23, 2013

My family has stayed in this hotel the past three times we have gone to Bakersfield. It is always immaculate, the staff excellent, and the air con/heater always in tip top shape.

This hotel is not only affordable, centrally located, and exceptionally clean; the staff and management are wonderful. Will always stay here in Bakersfield. G.J. the manager and his family are excellent hoteliers.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripresponse, General Manager at BEST WESTERN PLUS Hill House, responded to this review, January 24, 2013
Thank you and looking forward to see again in near future.

G J Zala
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 22, 2013

This hotel is great. The decor, location, and value is wonderful. The rooms was updated with the latest technology. The access to BC is about 7 minutes. Its 3.4 miles away and takes no time. We stayed here while dropping our son off at school and would stay again. We had an issue when we first arrived with the front desk girl named Mallary. She is rude, obnoxious and hasn't had any customer service skills, but the owner/manager more than makes up for her inexperience. He went above and beyond the call of duty to secure his guest and make them fill comfortable. He even gave his cell number in case we needed to call him for anything while there. That is how you run a business. The breakfast was absolutely great for a property this small. We were pleasantly surprised. The property is beautiful, the rooms are clean, and we will stay here again for sure.

Room Tip: all the rooms upfront are quiet and clean.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripresponse, General Manager at BEST WESTERN PLUS Hill House, responded to this review, January 24, 2013
Thank you and we appreciate your business and looking forward to see you again.

G J Zala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Hill House

Address: 700 Truxton Avenue, Bakersfield, CA 93301-4817
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Bakersfield
#9 Romantic Hotel in Bakersfield
#11 Business Hotel in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Hill House 3*
Number of rooms: 97
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Also Known As:
Best Western Hill House Hotel Bakersfield
Best Western Hill Hotel
Best Western Bakersfield
Bakersfield Best Western

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