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“Buying Team” 5 of 5 stars
Review of Holiday Inn Express & Suites Bakersfield Central

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Holiday Inn Express & Suites Bakersfield Central
3.0 of 5 Hotel   |   3001 Buck Owens Blvd, Bakersfield, CA 93308 (Formerly W Garden Hotel)   |  
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Ranked #6 of 57 Hotels in Bakersfield
Porterville, California
1 review
“Buying Team”
5 of 5 stars Reviewed June 24, 2014

Stayed 7 days and it was a great experience. We used their meeting room and worked 12 hour days. Management and staff were great, always making sure we had everything we needed. Loved the hotel room, it was so comfortable.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa G, Front Office Manager at Holiday Inn Express & Suites Bakersfield Central, responded to this review, June 26, 2014
Thank You for taking the time our of your busy day to leave such a generous review about our property. We enjoyed having you as well and we look forward to seeing you ladies again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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158 reviews from our community

Traveler rating
    97
    37
    12
    5
    7
See reviews for
32
45
19
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Porterville, California
1 review
5 of 5 stars Reviewed June 23, 2014

The staff was more than gracious, professional, and courteous. Exceptional rooms, clean, spacious, and a homelike feeling. I was with a group that was working in their conference room and it was more than acceptable. The staff and manager was always available to meet any of our needs. I would highly recommend this hotel to anyone staying 1 night or many nights.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa G, Front Office Manager at Holiday Inn Express & Suites Bakersfield Central, responded to this review, June 26, 2014
Thank You for staying with us! We enjoyed having you all here as well, we look forward to seeing you ladies again soon! We appreciate all of your kind words.
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Moorpark, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

When I entered the hotel I was immediately greeted by the staff. I was alone and feeling rather self conscience but the staff was warm and friendly. I guess they could tell I was a bit uncomfortable about being alone because later that evening they called my room and invited me down to watch the playoffs with other guest. I had a fun time. My room was clean and comfortable and the staff warm and friendly. Breakfast was good with a nice selection. This will definitely be my hotel of choice when I visit Bakersfield. Good location also. Conveniently located off the 99.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa G, Front Office Manager at Holiday Inn Express & Suites Bakersfield Central, responded to this review, June 26, 2014
We are pleased to hear that you felt our hotel was a home away from home experience. We strive each day to make each guest experience a memorable one, thank you again and we look forward to seeing you again soon!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014 via mobile

We stayed the night last week on our way to Yosemite. Coming in off the road, we were greeted by friendly staff who made us feel right at home. The room was clean, large, and comfortable. Not the Plaza Hotel, but a nice place to stay.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa G, Front Office Manager at Holiday Inn Express & Suites Bakersfield Central, responded to this review, June 26, 2014
Thank You for your kind words as we look to forward to seeing you again on your next route through Bakersfield.
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Baton Rouge
Top Contributor
62 reviews 62 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed May 28, 2014

This place has to be the worst hotel I have ever stayed at in recent history. Holiday Inn should dump this property. If they knew how bad it is they would remove their name from the front of the hotel. When we checked in they had a bunch of construction workers hanging out in the lobby. I guess they were hitting on the girl who worked there. The room was pretty gross. It had a bathtub next to the bed with 15 foot ceilings. Two lamps in the room, which was dark. The carpet was one you would not walk on with you bare feet. The bathroom was something to see. The plaster over the tub had a hole in the ceiling where the upstairs tub had leaked downstairs.
Let us talk about the worst breakfast, they had burritos, which were stuck to the pan they were in and the outside was as hard as a brick. Must have been on the buffet for days. Besides my wife and myself eating were another couple who were complaining about the quality of the old food on the buffet. The only thing we could eat was the pancakes, only because there was a machine spitting them out, The breakfast was the worst ever. Again, this place is a DUMP. Find another hotel if you stay in Bakersfield. The lobby looked like something from the 70's.

Room Tip: My tip is DON'T stay at this flea-bag!
See more room tips
  • Stayed May 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa G, Front Office Manager at Holiday Inn Express & Suites Bakersfield Central, responded to this review, May 30, 2014
Hello Bayouself,
I do apologize that your stay was not as you would have liked. We have made some changes to our staff protocol and that has been addressed. However, when you are back through Bakersfield please consider our hotel as I would assure your stay will be different. If need be you may call me directly at 661.395.9800.
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Los Angeles, California
Top Contributor
131 reviews 131 reviews
97 hotel reviews
Reviews in 54 cities Reviews in 54 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed May 16, 2014

I selected this hotel by default, due to Hilton's dishonesty about their "best rate guarantee" I found a better rate on the Travelocity website for the Bakersfield Hilton Garden Inn. When Hilton refused to beat it (as their corporate reservations policy states), I cancelled it and came here! I am so glad I made the change! Not only is this hotel cheaper, but breakfast is included and the rooms are equal if not superior to theirs.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Top Contributor
172 reviews 172 reviews
84 hotel reviews
Reviews in 109 cities Reviews in 109 cities
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed May 8, 2014

We stayed here 1 night on our recent California vacation. We were coming from Carmel on our way to Death Valley. The hotel was a perfect halfway point for us. This is exactly the kind of hotel that you would expect from a Holiday Inn Express. The rooms were clean and the staff were very helpful. Unfortunately we did not have the time to do much exploring in the area and used this property mainly as a layover to our next destination.

The hotel has all of the features of a Holiday Inn Express such as a Business center, WIFI except that the fitness room was under renovations but they did offer alternatives.

If in the area again, we would not hesitate to stay here again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Bakersfield Central

Address: 3001 Buck Owens Blvd, Bakersfield, CA 93308 (Formerly W Garden Hotel)
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Bakersfield
#7 Family Hotel in Bakersfield
#9 Romantic Hotel in Bakersfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express & Suites Bakersfield Central 3*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to the brand new Legacy Suites Hotel Bakersfield, CA. Offering 90 all suite accommodations featuring 37" plasma TVs, complimentary wired and wireless T1 internet access in all rooms. At the end of a long day relax in our full body massage showers, standard in all guest rooms. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Bakersfield Central
Holiday Inn Express & Suites Bakersfield Central Hotel Bakersfield
Wyndham Bakersfield
Bakersfield Wyndham

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