Overall experience was not as good as I hoped. The staff at the front desk was friendly. We checked in at 5pm, a light was out. No biggie just a bulb, so we overlooked. We called down again as there was only 1 washcloth in the bathroom, for 3 people I don't think so. I called down, she apologized and said housekeeping had left for the day and that they lock up the towels. So a bit fustrating. 10:49pm, the first night, kids above us jumping everywhere, the guy next to us had is tv on blast.. the walls are just thin. they did get the volume turned down, and the tumblers upstairs went to sleep around midnight. Overall, not the best, but not the worst.. we had friends stay at the Sheraton in Bakersfield and thier car got broken into. We probably won't stay here again, as I am allergic to fleas. The staff apologized, and they said they would take care of the room, but I was already bit. It is a pet friendly hotel. From what I understand, this is the better of the two LQ's. The neighborhood is great and safe.. no late drug deals or bad crowd. If you are looking for a good price and are a heavy sleeper and don't mind the chance of fleas being in your room. this hotel is for you. It was clean and updated... the staff was nice. if they hadn't of been we would of left. if you're used to the hampton.. spend the money and go there.. ps the breakfast was just average..