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“Fantastic staff.” 5 of 5 stars
Review of Hilton Garden Inn Bakersfield

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Hilton Garden Inn Bakersfield
3.0 of 5 Hotel   |   3625 Marriott Drive, Bakersfield, CA 93308   |  
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Ranked #10 of 59 Hotels in Bakersfield
Certificate of Excellence
Provo, Utah
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Fantastic staff.”
5 of 5 stars Reviewed May 22, 2013 via mobile

On my recent trip to Bakersfield I stayed at the Hilton Garden Inn. It did not disappoint. During my stay I had interaction with several employees and the following individuals left an impression upon me for their desire to provide service. The biggest impression came from Arturo who works the restaurant/bar he did it all striving to take care of every guest while keeping them laughing and making sure their drinks were full, be sure to ask him about the NFL name game. Oscar the night front desk did a great job of answering my questions. Last was the GM Pamela. She was funny and entertaining in her approach to take care of her guests.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbonner, General Manager at Hilton Garden Inn Bakersfield, responded to this review, June 14, 2013
Thank you for such a great review. I am proud of my staff and our little hotel. I wanted to share with you an incentive we have here. If any of my staff are mentioned positively in reviews or surveys I buy them a gift card. This time I get one too. LOL!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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New York City
Top Contributor
56 reviews 56 reviews
54 hotel reviews
Reviews in 48 cities Reviews in 48 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 18, 2013

The hotel is a reasonable play to overnight. The property is located on a quiet hotel-filled street. Shower water pressure could use improvement. Lots of free parking. Breakfast in the restaurant is good. Made to order breakfast entrees for $10.99. The staff on all levels very helpful. Wifi included in rate.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lompoc, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013

I was exceptionally pleased with the quietness of the room. The staff were very accommodating. The facility was very clean. Convenient location for access to the Bakersfield airport and Bakesfield country Club.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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HEnderson, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013

Stayed here for a quick overnight as i was passing through - LOVED this hotel... Ideally located, the Breakfast was amazing and the staff was even better - everyone greeted me with a genuine warm smile and made me feel as though they truly appreciated my staying with them. I will certainly stay here is i am ever in the area again and of course highly recommend this hotel to all who are staying in the area!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 3, 2013

The location of this hotel is great. Walking distance to many restaurants, freeway 99 entrance, and Buck Owens highway. The pool is clean and inside, wish it were outside. High quality equipment in the workout room. The staff was wonderful.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Victoria, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 29, 2013

Overall a good experience. Enjoyed the interaction with hotel staff more than usual. Room was what was expected. Fairly new interiors, 24/7 phone answering by the front desk. Only thing that I was hoping more from was the fitness center. It has decent cardio, but the machines could be better and there were no free weights or combo machines to workout on... I will definitely stay here again when I am town again.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Olympic Penninsula
Top Contributor
95 reviews 95 reviews
46 hotel reviews
Reviews in 37 cities Reviews in 37 cities
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed April 20, 2013

Supposedly they have a full restaurant and lounge, I got there and found only thing for dinner is spaghetti and maybe a drink at a couple of kitchen-type tables in the lobby. I went elsewhere. Got home 5 weeks later and discovered they had called at home 6 hours and 1000+ miles before my reservation to "talk to me" about it. This is the second "Garden Inn" that says: "Beverages are served in the cozy Pavilion Lounge and our full bar." Even looking at the photos does not look like what I found in Bakersfield. At least the Doubletree has a real restaurant and bar.

  • Stayed March 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Bakersfield

Address: 3625 Marriott Drive, Bakersfield, CA 93308
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Bakersfield
#7 Business Hotel in Bakersfield
#7 Family Hotel in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Bakersfield 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Hilton Garden Inn Bakersfield hotel is only minutes from downtown Bakersfield, California and the Bakersfield Airport, near the intersection of California Highway 99 and Rosedale Highway. Buck Owens Crystal Palace, golf courses, tennis, jogging and hiking trails are nearby. ... more   less 
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Also Known As:
Hilton Garden Inn Bakersfield Hotel Bakersfield
Bakersfield Hilton Garden Inn
Hilton Bakersfield

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