A hotel is all about being managed and run well, and this one is absolutely run the way it should be. Everything is they way the Hilton chain must want it to be. The only thing wrong is the fact that the top floor has a smoke order, which is likely the responsibility of selfish, lazy guests. All else is perfect. Comfy beds, decent TV, coffee service with more than de-cafe, Yata, Yata, Yata, it's all good. Much appreciation to the Housekeeping staff, who actually uses clean coffee mugs, not wiped down ones, and the front desk, who try their very best to make everything work well for you.