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“Bad night's stay” 2 of 5 stars
Review of Hampton Inn & Suites Bakersfield/Hwy 58

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Hampton Inn & Suites Bakersfield/Hwy 58
2.5 of 5 Hotel   |   7941 East Brundage Lane, Bakersfield, CA 93307   |  
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Ranked #9 of 59 Hotels in Bakersfield
Certificate of Excellence
Sedona, United States
1 helpful vote
“Bad night's stay”
2 of 5 stars Reviewed 2 days ago NEW

Air conditioning in our room worked only sporadically in over 100 degree weather; elevators weren't working at all; traffic noise was horrendous. Front desk staff could care less. Would not recommend this hotel unless you happen to be a heat-seeking reptile or you're deaf!

  • Stayed August 2015, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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275 reviews from our community

Traveler rating
    125
    95
    38
    7
    10
See reviews for
85
85
23
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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San Ramon
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We planned to make this a pit stop during a long road trip we made from the Bay Area to Las Vegas with our kids. They loved it. We had a chance to use the pool in the evening before it closed (8pm) and the rooms were nicely updated. The front desk representative was very nice when we checked in. The added bonus is the complimentary hot breakfast. There's a make-you-own waffle station. The eggs, sausage, potatoes are typical mass cooked items. Fresh fruits, typical continental items. Definitely convenient for a family to eat in the morning and hop back on the road.

  • Stayed July 2015, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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TERRI W, Manager at Hampton Inn & Suites Bakersfield/Hwy 58, responded to this review, 4 days ago
On behalf of the Hampton Inn & Suites on Brundage Lane, I just wanted to say that it was a pleasure to have you stay with us and we are so happy, that you enjoyed your stay. We will look forward to you staying with us again in the future. We will be your home away from home.
Thank you,
Terri Weigand
Assistant General Manager
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Linkoping, Sweden
Level Contributor
112 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 1 week ago

We were just passing through and needed somewhere to spend the night cheaply, so we were really happy when we could book a room here for 10000 Hilton points. We were even happier when we saw how fresh and new the hotel was. The lobby/breakfast area was nicely decorated, as was our room. Staff were pleasant and helpful.

The hotel is out of town in an industrial area, so there's not much in the immediate area but it's a short drive to a variety of restaurants. We never really managed to find a centre to Bakersfield, it seems pretty sprawling, but you can find all the usual facilities fairly nearby.

This was our favourite of the five Hampton Inns we stayed in during August, even though Bakersfield itself is nothing to write home about.

  • Stayed August 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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TERRI W, Manager at Hampton Inn & Suites Bakersfield/Hwy 58, responded to this review, 4 days ago
I am so glad that our hotel exceeded your expectations and that we were your favorite out of 5 hotels. We will look forward to you coming back and seeing us again, when you pass back through Bakersfield again at our beautiful Hampton Inn & Suites on Brundage Lane.
Thank You,
Terri Weigand
Assistant General Manager
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Dallas, Tx
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 1 week ago

We were travelling cross-country and this was our last stop before reaching our destination. We generally stay at Hamptons and chose this location because, being east of Bakersfield, it is the first one you hit. The neighborhood is not that great - an industrial area with a Denny's, Starbucks, and a couple of fast food places nearby. The receptionist was pleasant, but the rate she quoted us was higher than what we'd seen on the Hampton web site. She couldn't find that rate in her system, and we had to pull the site up on our phone to show it to her. We were ready to make a reservation on the phone when she finally came up with the same rate.

After 13 hours on the road, we were wanting to eat somewhere nicer. We asked the desk clerk, but all she could point us to was Denny's. Really? Desk clerks should be more familiar with their surroundings. Again, back to our phones to find something more suitable.

The room was fine, breakfast was typical of Hamptons so no complaints on either of those. Access to the highway was very easy.

  • Stayed August 2015, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TERRI W, Manager at Hampton Inn & Suites Bakersfield/Hwy 58, responded to this review, 4 days ago
We are very glad that you decided to stay with us at our lovely Hampton Inn & Suites here on Brundage Lane. We will always be here for you, when you are passing by the next time. Thank you for staying with us.
Terri Weigand
Assistant General Manager
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Fresno, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed here a couple of times now and it is a very quiet and comfortable hotel. Easy freeway access yet very quiet. Whenever we need to come to Bakersfield this is our go to place. New and nice staff.

  • Stayed August 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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STEPHANIE D, Front Office Manager at Hampton Inn & Suites Bakersfield/Hwy 58, responded to this review, 3 weeks ago
We are so very happy that you enjoyed your stay here with us at the beautiful Hampton Inn & Suites on Hightway 58 in Bakersfield California and will look forward to you coming and staying with us again.
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Temecula, California
1 review
1 of 5 stars Reviewed July 24, 2015

Stayed at this place while visiting my daughter who plays waterpolo at Cal State Bakersfield. What a disappointment! As usual the amenities were good. Nice accommodations. Clean room, comfortable bed. But don't let that fool you. There is hidden demon awaiting. This hotel is in a bad location! Awoke in the morning to a call from the night manager informing me that our truck had been broken into. The passenger side window had been broken out. Never mind the fact that we had parked under a light right in front of the hotel lobby! Cameras? Yeah, they have cameras. I was told that they would review the films and let me know. Meanwhile, we called the police and filed a report. Never did here back from the hotel. Ended up driving the 4 hours back home without a window because no one was open on Sunday. Called and tried to talk to the manager. Could not get ahold of her. (she has since been let go). Got ahold of a person from human resources who was standing in and made a request to have our stay comped for the inconvenience. After a discussion with others it was decided that they would do so. I was told to give them a little bit of time to credit my account. Well that was on March 28, 2015. Here we are. 4 months and nothing. I have called numerous times, emailed the customer service hotline and left numerous messages. Something is going on at this hotel! If you really do need to stay at this location, I have 1 recommendation. Take the bus!

Room Tip: Room with a view of the parking lot
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  • Stayed March 2015, traveled with family
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TERRI W, Manager at Hampton Inn & Suites Bakersfield/Hwy 58, responded to this review, 4 days ago
I am very sorry for what you experienced during your stay. We strive for excellent customer service, but unfortunately, we let you down this time.
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San Jose, United States
2 reviews
3 of 5 stars Reviewed July 23, 2015

Neat, clean, and comfortable rooms in this hotel in Bakersfield, with a reasonable complimentary hot breakfast. The experience would definitely have been better if the pool and spa were not down for repairs.

  • Stayed July 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STEPHANIE D, Manager at Hampton Inn & Suites Bakersfield/Hwy 58, responded to this review, 4 weeks ago
Thank you for your feedback, and taking part in our survey. We appreciate you as our guest. We would like to apologize for the inconvience of our pool being closed. Due to the repairs, and the chlorine levels being to high, we had to close it. If you are in town again, please feel free to contact me. Thank you.
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Additional Information about Hampton Inn & Suites Bakersfield/Hwy 58

Address: 7941 East Brundage Lane, Bakersfield, CA 93307
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Bakersfield
#8 Family Hotel in Bakersfield
#9 Romantic Hotel in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Bakersfield/Hwy 58 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Brand new Hampton Inn and Suites Bakersfield is a upgraded property with outstanding service and superior accomodations. The moment you walk into the friendly open lobby of this property, you sense the unique ambiance and quality. With 64 traditional rooms and 30 spacious suites, the inn provides high-end amenities, complete with friendly staff. Our famous Cloud Nine bedding provides ultimate in comfort for a restful sleep. We are minutes from downtown and great shopping opportunities. The Hampton Inn and Suites Bakersfield prides itself on the many dining options within walking distance, including Denny's directly adjacent to the property. All suites feature a wet bar with a microwave, and refrigerator. Our Suites are enticing to families traveling or other business travelers seeking high quality. An in-room desk and complimentary high-speed Internet access are standard. The Hampton Inn and Suites Bakersfield serves a "Hot on the House" complimentary breakfast from 6 to 10 AM daily and provides on the go breakfast bags during the week. A large meeting room with space for up to 65 suitable for corporate retreats or small meetings. Of special interest are the large outdoor heated pool and spa providing a welcome break from your long day. We also feature a fitness room, a 24-hour Business Center, a 24-hour suite shop. The Hampton Inn and Suites Bakersfield is directly off the freeway providing excellent location to downtown or other exciting stopping points in Bakersfield. We look forward to seeing you at the all new Hampton Inn and Suites Bakersfield...we love having you here! ... more   less 
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Also Known As:
Hampton Inn And Suites Bakersfield/Hwy 58, Ca
Hampton Inn & Suites Bakersfield/Hwy 58, Ca Hotel Bakersfield

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