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“Very Good in Every Respect But Not Very Close to Other Services” 4 of 5 stars
Review of Hampton Inn & Suites Bakersfield/Hwy 58, CA

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Hampton Inn & Suites Bakersfield/Hwy 58, CA
2.5 of 5 Hotel   |   7941 East Brundage Lane, Bakersfield, CA 93307   |  
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Ranked #11 of 57 hotels in Bakersfield
Bend, Oregon
Top Contributor
121 reviews 121 reviews
36 hotel reviews
Reviews in 50 cities Reviews in 50 cities
73 helpful votes 73 helpful votes
“Very Good in Every Respect But Not Very Close to Other Services”
4 of 5 stars Reviewed December 4, 2013

Okay, next time it would be a good idea to look at a map. After driving forever south on I-5 on a trek to Southern California, we chose this hotel in Bakersfield for an overnight stay. This Hampton is at least 20 miles from I-5 so in that sense it was not that convenient. However, the hotel itself is excellent. The room was clean, modern, and quiet with two comfortable queen size beds. The area for breakfast in the morning was among the nicest I have seen in a Hampton - clean, spacious, well maintained with an attentive staff member. My only reservation about the hotel is that it is in what appears to be an industrial area with no nearby restaurants. Other than that, this is a good place. An added bonus was that relatively few HiltonHonors points were required for an overnight stay.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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180 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
los angeles, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2013

Decent but not fancy. Comfortable bed. Pool is not heated. Friendly staff. Clean. Some small problems: takes a little long for hot water to get to shower, business room is too hot. Breakfast is fine. Parking is fine. Close to highway, but far enough that you won't hear the highway noise.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atascadero, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

We valued the excellent facility and fine staff who were prompt and thoughtful. The room was very quiet, the beds were great as always, and the breakfast was definitely an added value for us. Since the Highway 58 Hampton in Bakersfield is close to Hillcrest Mortuary and we were in town for a funeral, this was an excellent choice.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 31, 2013

Over all our room was good value but the front desk staff was limited and not particularly well trained. We had no idea how close it was to the railway tracks which is a negative if a light sleeper. The other issue we had was with children running in the hall well after midnight and even wondered if they were the children of an employee? The room was clean, well appointed and large, however, given the noise factor we will likely find another place in the future.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, CA, United States
2 reviews
4 of 5 stars Reviewed October 31, 2013

We stayed there for a weekend model airplane contest in the area, very nice hotel! The rooms were quite nice and the hotel was extremely quiet. The breakfast area is a step up from most hotels in this class, but the food was pretty average for what you'd expect (the usual eggs, bacon/sausage, toast, waffle maker, etc). The first morning the breakfast had some small cheesy omelettes that were overcooked and dry (even the cheese was dry), however the maple smoked sausage was absolutely fabulous! Other than that our visit was uneventful, which is pretty much what you want, Lol.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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Wilsonville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

Great location, easy access. No problem with late check-in. Staff very helpful, room in excellent condition and great beds after a long day driving. Location has a good number of gas stations and restaurants close by.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 23, 2013 via mobile

I had a confirmed reservation with this hotel, which was made far in advance. On the day of my stay, just prior to check-in time, I received a voicemail measage from the General Manager stating 'I am calling to notify you that your reservation has been canceled; we no longer have a reservation for you. We are over sold by 15 rooms and the owner wants 15 reservations canceled, so your was canceled'.
The message was apathetic. There was no sincere apology, no offer to put us up somewhere else nor any offering for the inconvenience created by their inept and unsatisfactory handling of their business.
This cancellation, at the last minute, on a busy, sold-out weekend in Bakersfield created hardship to my family as this reservation was made for my parents, who are senior citizens, and who traveled several hours for their get-away weekend.
What a stressful time! Thankfully, my parents were not out on the street as I was finally able to secure a room elsewhere, after several hours of calling around and waiting for potential cancellations at other hotels. Of course my new reservation was at more than double the early, advanced reservation rate I originally had, but I am very thankful my parents had a place. And, they were treated superbly by the hotel staff at the Holiday Inn Express on Hughes Lane!!

Someday maybe this apathetic staff will learn how to properly handle their business and their customers.

Stayed October 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guadalupe a, Manager at Hampton Inn & Suites Bakersfield/Hwy 58, CA, responded to this review, October 24, 2013
I’m sorry we were unable to accommodate you during your recent visit to our hotel. We strive to accommodate 100% of our guests but overbooking situations can happen. Please accept our apology for the unfortunate circumstances. I hope the next time you are in the area you will give us a chance to provide accommodations for you This is absolutely not the service we strive to provide here at the Hampton inn & suites Please accept our sincere apologies.

Guadalupe Asencio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Bakersfield/Hwy 58, CA

Address: 7941 East Brundage Lane, Bakersfield, CA 93307
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Bakersfield
#8 Family Hotel in Bakersfield
#9 Romantic Hotel in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Bakersfield/Hwy 58, CA 2.5*
Official Description (provided by the hotel):
The Brand new Hampton Inn and Suites Bakersfield is a upgraded property with outstanding service and superior accomodations. The moment you walk into the friendly open lobby of this property, you sense the unique ambiance and quality. With 64 traditional rooms and 30 spacious suites, the inn provides high-end amenities, complete with friendly staff. Our famous Cloud Nine bedding provides ultimate in comfort for a restful sleep. We are minutes from downtown and great shopping opportunities. The Hampton Inn and Suites Bakersfield prides itself on the many dining options within walking distance, including Denny's directly adjacent to the property. All suites feature a wet bar with a microwave, and refrigerator. Our Suites are enticing to families traveling or other business travelers seeking high quality. An in-room desk and complimentary high-speed Internet access are standard. The Hampton Inn and Suites Bakersfield serves a "Hot on the House" complimentary breakfast from 6 to 10 AM daily and provides on the go breakfast bags during the week. A large meeting room with space for up to 65 suitable for corporate retreats or small meetings. Of special interest are the large outdoor heated pool and spa providing a welcome break from your long day. We also feature a fitness room, a 24-hour Business Center, a 24-hour suite shop. The Hampton Inn and Suites Bakersfield is directly off the freeway providing excellent location to downtown or other exciting stopping points in Bakersfield. We look forward to seeing you at the all new Hampton Inn and Suites Bakersfield...we love having you here! ... more   less 
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Also Known As:
Hampton Inn & Suites Bakersfield/Hwy 58, Ca Hotel Bakersfield
Hampton Inn And Suites Bakersfield/Hwy 58, Ca

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