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“Surprisingly great for the value!” 5 of 5 stars
Review of Comfort Suites Bakersfield

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Comfort Suites Bakersfield
2.5 of 5 Hotel   |   3115 Camino Del Rio Court, Bakersfield, CA 93308 (Formerly Baymont Inn and Suites Bakersfield)   |  
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Choice Privileges Points
Ranked #7 of 59 Hotels in Bakersfield
Certificate of Excellence
Chicago, Illinois
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Surprisingly great for the value!”
5 of 5 stars Reviewed June 11, 2014

I did not expect such a lovely place right off the airport in Bakersfield, CA. The room was wonderfully clean, comfortable and quiet, with terrific mattress and pillows. The staff was friendly and accomodating, and the tiny self-serve laundry room did what it had to do... wash and dry a big "halfway through the trip" load of clothes. I was very pleasantly surprised and would stay there again if I had a chance.

Room Tip: This location has an elevator, which was very helpful.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites693, Front Office Manager at Comfort Suites Bakersfield, responded to this review, June 15, 2014
Dear Guests,

Thank you for your wonderful review. We sincerely appreciate your kind words and we are thrilled to hear that you enjoyed your stay. We hope that we will have the pleasure of hosting you again. Thank you,

Robin Akery
Front Office Manager
Comfort Suites, Bakersfield
661-325-8000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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131 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Hinton, Oklahoma
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 9, 2014

We are on vacation to Yosemite and stopped at Bakersfield for the night. Staff was friendly, room was clean and roomy, beds were comfortable, bathroom nice size. Breakfast had a good selection. Would stay again if ever in the area again. The flowers out front were amazing! Another great Choice hotel!

Room Tip: One thing they did not tell us was that they put a $100 hold on your card for what they call inciden...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites693, Front Office Manager at Comfort Suites Bakersfield, responded to this review, June 15, 2014
Dear Guests,

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with our hotel and thank you for your compliments.

Allow me to apologize for my staffs' oversight in not informing you of our incidentals policy. I will discuss this issue with them to ensure that it does not cause any further frustration for our guest.

Thank you again for choosing to stay at our hotel, we hope to see you again soon!

Sincerely,


Robin Akery
Front Office Manager
Comfort Suites, Bakersfield
661-325-8000
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton
Top Contributor
75 reviews 75 reviews
61 hotel reviews
Reviews in 59 cities Reviews in 59 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed May 20, 2014

Set in an area close to several other hotels, and next to a small retail park with gas station, shops and a few eateries. We really enjoyed Black Angus steakhouse.
Large car park so easy if you have a car.
Friendly check in, very large room with sitting area with sofa, bedroom area with TV etc..
Nice bathroom with shower over bath.
Tea and coffee available in the lobby all day and the afternoon cookies were nice. There is a chargeable washer and dryer on the ground floor and powder to buy which was really hardy for us.
Swimming pool with towels supplied and a small work out room.
Breakfast was fine with cereals, toast, waffles, sausage, eggs etc..
Certainly would stay again

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites693, Front Office Manager at Comfort Suites Bakersfield, responded to this review, May 22, 2014
Dear Guest,

Thank you for taking time out of your day to leave us a review. Your feedback is important to us as it helps our staff strive for better service and facilities. We sincerely appreciate your kind words and we are thrilled to hear that you enjoyed your stay with us. We hope that we will see you again soon!

Thank you,

Robin Akery
Front Office Manager
Comfort Suites, Bakersfield
661-325-8000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
81 reviews 81 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 18, 2014 via mobile

This was a stopover stay on the way from the Grand Canyon to San Francisco. It was faultless. Clean comfortable room, ample complimentary breakfast, fast reliable wifi, friendly and helpful staff as well as convenient location for our purposes. Another great place to stay from Choice Hotels!

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites693, Front Office Manager at Comfort Suites Bakersfield, responded to this review, May 22, 2014
Dear Guest,

Our staff sincerely appreciates your kind words. We continually strive to provide all of our guests with the absolute best in customer service and accommodations. We are thrilled to hear that you enjoyed your stay so much, we hope that we will have the pleasure of hosting you both again!

Thank you,

Robin Akery
Front Office Manager
Comfort Suites, Bakersfield
661-325-8000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2014

We were looking for a quiet hotel to overnight on our way to San Francisco. The reviews about the comfort, convenience, and quiet were accurate.

The staff is friendly. The room and bath were very clean and spacious. The bed was very comfortable. I travel with pillows because you never know what you get. The Comfort Suites offers plenty - both soft and firm.

The breakfast is complimentary and more than enough - fluffy scrambled eggs, sausage links, cereal, waffles, toast, bagels, juice, etc. and tasty coffee and tea.

The only difficulty we had was connecting to their Internet ISP and we communicated that the the front office manager. It wasn't critical as we told her, so we didn't try to get help.

Definitely a keeper. We would stay here again.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites693, Front Office Manager at Comfort Suites Bakersfield, responded to this review, May 15, 2014
Dear Jeri,

It was our absolute pleasure to have you as our guest. Thank you for your complimenting our staff and facility. I am thrilled to hear that you enjoyed your stay with us.

I apologize for the issues you experienced with our Wi-Fi. Although, I understand it was not something you and your husband were very concerned about, I do appreciate you bringing it to my attention.

Again, I thank you for your compliments and wonderful review. I will share them with my staff and use your review for our next scavenger hunt! I hope you enjoyed San Francisco and we hope that we will see you all again soon!!

Sincerely,

Robin Akery
Front Office Manager
Comfort Suites, Bakersfield
661-325-8000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 9, 2014

My husband and I have traveled rather extensively in the past eight months both for business and pleasure. We have stayed in probably 30 hotels in that time and what I have discovered is that Comfort Inns invariably provide a great room at a great price. This one was no different. We stayed here two nights in May. The staff was exceptionally helpful and the rooms were clean, quiet, and the bed very comfortable. I love the pillow choices. I also appreciate the fridge in the room and the complimentary newspaper. Breakfast was good with both hot and cold items. I would recommend this hotel to any friends.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites693, Front Office Manager at Comfort Suites Bakersfield, responded to this review, May 9, 2014
Dear Guest,

Thank you for your positive feedback!

We are delighted to hear that you enjoyed your stay with our hotel. We strive to provide an excellent experience for all of our guests and we are very glad that we made your vacation more enjoyable and relaxing.

Thank you again for your compliments, we sincerely appreciate your kindness. We hope to see you again soon!

Sincerely,

Robin Akery
Front Office Manager
Comfort Suites, Bakersfield
661-325-8000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madera, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2014

I would give this hotel a much better rating, but the hot tub and lobby computer have been broken for over a month and apparently the owners have no intention of fixing them. So if you want a relaxing not tub after work, or to use the lobby computer, forget it.

Room Tip: ground floor rooms will have people looking in your windows
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites693, Front Office Manager at Comfort Suites Bakersfield, responded to this review, May 9, 2014
David,

Thank you for sharing your experience about your recent stay with our hotel. We apologize for the discomfort you experienced during your stay.

Unfortunately, both the spa and business center PC are maintained by third party vendors, not our staff. I can assure you that our owners have every intention to see that these issues be resolved, although it has taken much longer than we expected. Your patience is greatly appreciated as we work to contact our vendors and have both fixed.

Please remember during your next stay that our staff is here to help you in any way possible. We are more than happy to print any documents for you, free of charge and although the spa's jets are not operational; it is still heated and maintained.

Thank you again for your feedback, we do appreciate you sharing your experience and hope that we will have the pleasure of making your next stay better than your last.

Sincerely,

Robin Akery
Front Office Manager
Comfort Suites, Bakersfield
661-325-800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Bakersfield

Address: 3115 Camino Del Rio Court, Bakersfield, CA 93308 (Formerly Baymont Inn and Suites Bakersfield)
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bakersfield
#10 Family Hotel in Bakersfield
#14 Business Hotel in Bakersfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Bakersfield 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Comfort Suites Bakersfield ... more   less 
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Also Known As:
Comfort Suites Bakersfield Hotel Bakersfield

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