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“Good hotel in excellent location” 3 of 5 stars
Review of Clarion Hotel

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Clarion Hotel
3.0 of 5 Hotel   |   3540 Rosedale Hwy, Bakersfield, CA 93308   |  
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Ranked #26 of 57 hotels in Bakersfield
Nanaimo, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good hotel in excellent location”
3 of 5 stars Reviewed December 9, 2013

Recently we stayed at the Clarion on our way from Arizona back to British Columbia. We have stayed here at least twice before, so like the location and friendly staff. The nearby Hungry Hunter Restaurant is excellent and Costco is a convenience for members. The breakfast was very disappointing: very little selection and much of that was poor quality compared to other comparable establishments. The jar for tips was an insult.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ca643, Front Office Manager at Clarion Hotel, responded to this review, December 11, 2013
Dear Guest,

Thank you for taking the time to leave a review here. We appreciate you staying with us again. Regarding the breakfast, I would like to apologize on behalf of our entire staff for failing to exceed your expectations. We will be using this feedback you provided to make improvements to ensure we offer an enhanced experience for our guest in the future.

We hope to see you back again.
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84 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • English first
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English first
Orem, Utah
Top Contributor
100 reviews 100 reviews
54 hotel reviews
Reviews in 43 cities Reviews in 43 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 5, 2013

I've stayed here a couple of times in the past but it had been a while so I wasn't sure if it would be the same but luckily for me it hasn't changed. Great service at check-in. Very efficient and friendly service. And the room was great. Very clean and tidy. If you're looking for something fancy then you're at the wrong place but this place gives me everything I need. A nice TV with lots of channels, coffee maker, micro-wave, frig, everything that makes my stay comfortable. Yes it is showing signs of age but it is everything I need and want.

Room Tip: If you get a room on the back side of the hotel and open the window you'll get a lot of freeway...
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ca643, Clarion Staff at Clarion Hotel, responded to this review, December 7, 2013
Dear Guest,

Thank you for the great review! We appreciate your kind words about the hotel and the staff. We are delighted to hear that you will be returning to stay with us again.
We look forward on your next visit. Take care
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Bromborough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 28, 2013

My wife and I arrived at about 7.30pm on Monday Sep. 16th. 2013. We had just ended a long drive from Monterey. We were treated very kindly by the check-in staff. They were welcoming and immediately provided us with a nice room. No complaints about the room. Comfortable bed with very white sheets. Clean tidy, everything worked.
Our only problem was that our mobile phone could not connect to the hotel wi-fi. This problem had persisted for the previous 2 days at other hotels.My wife was becoming very worried with not being able to contact our family back in the United Kingdom. A member of the staff, I believe his name was Joey immediately attempted to sort out the problem. While we unwound at the bar, Joey made every effort to solve the problem. Eventually his efforts failed but he did say that he would see us again the following morning and try something else.
Tuesday morning, Joey made himself immediately available to us. He had put more money onto his own mobile phone. He then told my wife to immediately phone England. She complied and made contact with the family. Panic over, one happy woman and all because a member of staff went the extra mile for us. Although finance was never requested, I was very happy to re-imburse Joey for his trouble , Other members of the staff were very friendly too. I therefore cannot reccomend the Clarion Hotel more highly.
Problem with the phone was sorted out later at a phone shop in the same area.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ca643, Clarion Staff at Clarion Hotel, responded to this review, October 2, 2013
Dear Guest,


Thank you so much for sharing your experience with our hotel. We do care about our guest and work hard to provide them with the best stay possible. Your kind words about Joey and the staff are a great reward to us.

We hope to see you and your wife again!


With Hospitality
Clarion Staff
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Watsonville, California, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 25, 2013

If all you want is a place to sleep it is an okay place. Beyond that forget it. Hot tub cold and not in working order. Happy hour time posted in room not right. Stix Asian tid bits mon. - fri. 4:00 p.m. -9:00 p.m. posted in room does not exist. Breakfast worst we have ever had. Two pieces of bacon available - attendant looked at it and ignored it. Bathroom had an unusual unpleasant odor. Wi-Fi does not work. Would never stay at this hotel again.

Room Tip: Go somewhere else
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  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ca643, Clarion Staff at Clarion Hotel, responded to this review, September 28, 2013
Dear Guest,

I am so sorry to hear that you were dissatisfied with your stay. When our customers are not satisfied, we are not satisfied. The employees works hard providing every guest with a clean and perfect stay. Thank you for bringing your views to us, this gives us the ability to correct the problem.

Thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Bakersfield.
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Bonita Springs, Florida
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 23, 2013

I felt for the price and the name brand this place would have been a bit more modern. The check-in and check-out process, by a polite lady, went smooth. The room was good sized, clean and comfortable, one off my standards that I use to judge a property. The bathroom was small and the showerhead needed repair, but for one night we made due. The breakfast in the morning was wiped out by the "bus tours" that stated the night and not refilled for the other guest. I was disappointed on this stay at a Clarion.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ca643, Clarion Staff at Clarion Hotel, responded to this review, September 29, 2013
Dear Guest,

Thank you for taking the time to share your feedback. I do apologize that the experience was not up to your expectations,We do understand that we are getting "Older" and could use a Re-fresh: We hope to do that soon.

Our Staff are here for you, and they will do their very best to ensure that your stay is a good stay.
We invite you to try us again sometime in the future.

Clarion Staff
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Hermiston, Oregon, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 21, 2013

I was at this place for about 3 weeks my room was clean everything about the room was great the complete staff was very friendly and would help in any way they could the breakfast in the mornings was also really good also a nice pool and hot tub I would recommend this place to everyone.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ca643, Guest Service Representative at Clarion Hotel, responded to this review, September 28, 2013
Dear Cheri,

Thank you for such positive feedback! I have shared your comments with the staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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Las Vegas, Nevada
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 15, 2013

The exterior and the lobby looked fine...room decor was 'tired'. I had noted the earlier reviewer that talked about the dirty carpet and thought perhaps he/she was exaggerating...actually she wasn't. Took most of the evening to get the room cool since they don't keep the a/c on.
Staff was nice.
Close to Hungry Hunter and other restaurants.
'free' breakfast was quite bad. My husband couldn't finish his, and that's a first.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ca643, Clarion Staff at Clarion Hotel, responded to this review, September 29, 2013
Dear Guest,

Thank you for taking the time to share your feedback. I do apologize that the experience was not up to your expectations, we value our guests’ comments very highly and will certainly take note of the points that you have mentioned as we constantly strive to improve our guests’ experience. I do hope you would return in your next Bakersfield visit and let us create a better experience for you.

Clarion Staff
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Additional Information about Clarion Hotel

Address: 3540 Rosedale Hwy, Bakersfield, CA 93308
Phone Number:
Location: United States > California > Bakersfield
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 57 hotels in Bakersfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel 3*
Official Description (provided by the hotel):
The Clarion Hotel® is conveniently located off State Routes 99 and 58, is only minutes from major businesses and local attractions.We offer Standard Rooms with 1 Queen Bed or 2 Double Beds: We have Deluxe Rooms that include a sitting area with a Sofa Bed.We offer our guests each day:Hot BreakfastFree Wireless InternetDaily Newspaper24 Hour Beverage StationDaily Happy Hour in our LoungeCompetitive RatesAll Rooms include a 32" Flat Screen T.V.Microwave/RefrigeratorIn Room CoffeeBlow DryerIron/BoardAlarm Clock Radio ... more   less 
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Also Known As:
Clarion Hotel Bakersfield
Clarion Bakersfield
Bakersfield Clarion

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