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Homegate Inn & Suites: Traveler Reviews

1301 Ingram Blvd Ext, West Memphis, AR 72301
Hotel amenities
Homegate Inn & Suites
Ranked #4 of 18 hotels in West Memphis
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41 reviews from our community

    Trip type
Traveler rating
    13
    15
    4
    2
    7
Date Rating
Kalamazoo, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Four Star Hotel”
5 of 5 stars Reviewed October 24, 2012 via mobile

We were extremely happy with our stay. Rooms were immaculate and spacious, it felt like we were at a high end hotel. Needless to say, we would highly recommend this hotel for families, business people and couples.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Wonderlusters56789 about Homegate Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattiesburg, Mississippi
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Passing Thru”
4 of 5 stars Reviewed October 7, 2012 via mobile

Extremely nice, very good value for the money nice location and a really nice location, would recommend that extra couple mile drive west & north on 55 and 40 in order to get here versus staying at the truck stop triangle with all the other abounding noise

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GTT4097 about Homegate Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosport, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“homegate w/memphis”
4 of 5 stars Reviewed September 25, 2012

A very nice hotel . served by accomodating persons who were very helpful and obliging, especially when i rained, they lent us umbrellas for the day.
The rooms were large, clean and comfortable and all this with a complementry breakfast.
Easy access to the heart of Memphis.
I re got in contact with hotel and within an hour they had sorted out my request ,many thanks
I would reccomend this hotel and persons any time.

Room Tip: Off the road Quiet location but within a couple of mins of highway
See more room tips
  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask james f about Homegate Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millsap, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great Place To Stay!!!!!”
5 of 5 stars Reviewed September 20, 2012

I just wanted to say that we had a very nice experience staying in your hotel. We stopped by mistake but so glad we did. The gentleman at the counter was so friendly and helpful. Thank you for making our stay a good one. Your hotel is very clean and has a comfortable setting in which to stay in. Excellent location for on and off the interstate. I would recommend this hotel to everyone.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Linda S about Homegate Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Misinformation, lack of information, & management that does not care”
1 of 5 stars Reviewed August 23, 2012

The property was fine, my problems were with the hotel management and the reservation services the hotel uses...hotels.com. This service is terrrible DO NOT use them. I called to make reservations for two rooms, the hotel website lacks information and when I called the reservation service I asked about small dogs. They said they OK as long as they are under 10lbs. I booked two rooms and was charged and extra $70.!!!! for my dog! I also had tried to cancel the 2nd room the day of the arrival because the party that we were to meet at the hotel was unable to make it. This request was at noon on the day of arrival and I was told that I could not cancel the second room. I paid the charges for both rooms, used one room, and was charged $70!!!! for the dog who, by the way,is litter trained and caused no problems in the room!

I'd never stay at this hotel again.

Stayed July 2012, traveled with family
Was this review helpful? Yes
Ask Tim M about Homegate Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomeGate, General Manager at Homegate Inn & Suites, responded to this review
August 25, 2012
Dear guest,
we are sorry if you're not happy with management or a reservation service, but if you see your confirmation you will see our pollicy about CANCELLATION AND PET. Agent from hotels.com gave you the information that absolutely wrong, because its on their website or our website(homegateinnsuites.net) too that pets not allowed.Guest who travel with their pets always confirm with hotel at check- in or by calling to hotel to make sure. Again we are extremly sorry.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homegate Inn & Suites

Also Known As:
Homegate Hotel
Homegate Inn And Suites
Address: 1301 Ingram Blvd Ext, West Memphis, AR 72301
Region: United States > Arkansas > West Memphis
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 18 hotels in West Memphis
Price Range: $
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