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“Worse place” 1 of 5 stars
Review of Americas Best Value Inn West Memphis

Americas Best Value Inn West Memphis
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Americas Best Value Inn West Memphis
2.0 of 5 Hotel   |   2411 East Service Road, West Memphis, AR 72301   |  
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Hotel amenities
Ranked #16 of 18 Hotels in West Memphis
Virginia Beach, Virginia
Top Contributor
340 reviews 340 reviews
100 hotel reviews
Reviews in 127 cities Reviews in 127 cities
90 helpful votes 90 helpful votes
“Worse place”
1 of 5 stars Reviewed July 25, 2012

I recently retired and went on a motorcycle trip. I was gone for a little over 2 weeks and stayed mostly Best Value Inns. this is the worst place I have been in many years. I had reservations for a non smoking room. The first one I was put in was a smoking room, when I asked for another room the desk person acted like it was a big deal to change rooms. The place was empty and 2/3 of the hotel is non smoking. The room was not very good. The floor was filty. when you got in the shower you left black foot prints in the tub. There was half of a soda in the fridge, I also had 2 empty bottle of liquor in the drawers. The coffee pot had not been cleaned and was not usable. No tissues, alarm clock and no shampoo. Most Best Value Inns are good for the price and I would stay again. You can find other place in the area that are a much better value for your money.

  • Stayed July 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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16 reviews from our community

Traveler rating
    2
    1
    2
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    7
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Dallas, Texas
Top Contributor
108 reviews 108 reviews
56 hotel reviews
Reviews in 64 cities Reviews in 64 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed July 11, 2012

The Memphis area is just a tough one in which to find good value in my experience. West Memphis is a rather dreary location but this motel stands up in a comparison in value. It is pretty old but the owners work earnestly to keep things in repair and to make it a nice environment. The rooms are standard in size and amenities, They offer a minimal breakfast of cold cereal and faux juice. Things appeared to be clean and tidy. The lady who runs things is very pleasant and helpful. It is not a mistake to stay here and provides good enough value for the rate of $43 double. The location by the intersection of I-40 and I-55 could cut into some people's sleep with the constant road noise.

Room Tip: ask for a room in the back building to minimize road noise
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davenport
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 21, 2012

I know, it can happen anywhere, anytime - bed bugs! Hopefully they got the little critters taken care of before next guests get the surprise... Just wish we would have been shown a little more compassion to ensure they didn't hop aboard for our next adventure. Certainly no offer for reparation for the ugly inconvenience. Otherwise was a fairly pleasant stay. Will definitely check a little further, behind pictures & under mattress, next hotel stay, elsewhere.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nokomis, Illinois USA
1 review
5 of 5 stars Reviewed June 28, 2011

Memphis hotels were too expensive, so I thought I'd look into hotels in West Memphis. Luckily, I had a RoomSaver coupon book which showed a special offer of $42.99 for a room including a mini-fridge, microwave and coffee maker. Plenty of TV channels in case inclement weather keeps you inside. Front desk staff was very friendly - haven't encountered housekeeping yet (as we're in the middle of our stay). But AT LEAST THE HIGH SPEED INTERNET WORKS!

Room Tip: Sign up for ABVI's Value Club - it's free!
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jacksonville, Arkansas
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 25, 2011

I had occasion to use this hotel for a one night stay on Sunday night, Jan 23, 2011. I normally use this chain of hotels during my over the road travels because they are usually VERY fairly priced for the quality of room you are getting and the fact that their internet works excellently and is always included with the room charges. This particular room was ok as it was furnished with two double beds, 25 inch color TV with remote and cable service, small fridge, microwave, coffee maker, blowdryer, and an iron/ironing board.


The problems I had with the room were the price I paid was just a little bit too high for the room IMO. I have stayed in better rooms at a considerably lower price within this same chain of hotels. Rooms that were more like suites with a separate room to serve as your "office" and a separate kitchen area. This room in question was just your typical straight shot from the door back to the vanity/bathroom area. In fact it looked a lot like the Motel 6 layout of their rooms.
The beds in my room were not very comfortable at all to sleep in for my taste. The mattresses were too firm and the pillows wayyy too soft in offering NO support whatsoever of your neck and head. My room was located real close to the front of the hotel and thus I was treated to the sounds of interstate truck traffic all night long as I laid trying to go to sleep. The hotel only had a coke machine to go along with the ice vending machine so if you desired a late night snack you were out of luck unless you felt up to walking a couple of thousand yards back up the interstate service road, (that was one way only btw), to the local Waffle House.


To sum it up, I would NOT recommend this hotel because of the price, & my stay at this hotel consisted of poor sleep quality due to the beds being very uncomfortable, and traffic noise from the nearby interstate along with very few options on snacks with no snack machine on the premises. One other thing. During this time of year having no pool was not an issue due to the cold weather. But during the summer months some families who travel with children would likely want such an amenity. This particular hotel did not have one. One last thing. According to this hotel chain's travel guide this hotel was rated as one of their "Best of the Best" in the rating system they use. I have stayed at other locations in this chain with lower ratings and found the rooms to be much better than the one I stayed in on the night in question.

  • Stayed January 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Austin, TX
1 review
1 of 5 stars Reviewed December 3, 2009

The room was not clean, the carpet looked like you wouldn't want to take your shoes off. The water for the shower was barely warm. Walls were paper thin and you could hear others' conversations at a normal speaking volume. I didn't dare sleep under the covers. The pillows were literally deteriorating and brown.

  • Stayed November 2009, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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fargo
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 5, 2009

My kids would even get into the shower!
Bugs on floor.
Sticky stuff all over phone/alarm clock.
Stains on Bed.
Stale bread.

  • Liked — nothing
  • Disliked — everything
  • Stayed December 2008, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn West Memphis

Address: 2411 East Service Road, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 18 Hotels in West Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn West Memphis 2*
Number of rooms: 39
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