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“Not great, but get what you pay for” 3 of 5 stars
Review of Super 8 West Memphis

Super 8 West Memphis
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Super 8 West Memphis
2.0 of 5 Motel   |   901 Martin Luther King Jr. Dr, West Memphis, AR 72301   |  
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Ranked #10 of 18 Hotels in West Memphis
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144 reviews from our community

Traveler rating
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    38
    36
    30
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Southwold, United Kingdom
Top Contributor
385 reviews 385 reviews
71 hotel reviews
Reviews in 166 cities Reviews in 166 cities
318 helpful votes 318 helpful votes
3 of 5 stars Reviewed August 27, 2012

I have stayed here several times now an found everthing to be okay
My big issue was that i did not like being lied to by a lazy receptionist. (Early morning about 0700)
I mistakenly thought that we had only one towel in the room. I went to the reception desk and he tried to tell me to come back later as there were no clean towels available, when i pushed him and said i needed another one now he finally went to a room which was full of towels. He just did not want to do anything.
Other staff were good when we reported a defect in the bathroom it was sorted by the time we returned in the evevning

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater, Florida
Top Contributor
109 reviews 109 reviews
55 hotel reviews
Reviews in 73 cities Reviews in 73 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed August 18, 2012

This Super 8 was away from the downtown area. The heater did not work and it was fairly cool that night. The towels were stained but laundered. The room cleaning was sloppy; (we found paper left from someone else still in the bathroom.) The breakfast was OK but the room was extremely small.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 16, 2012

We stayed at this hotel 7/29/12 it was late so we went here because we didn't want to stay in the city. When I went in to get the room it smelled like downy freshner so my first instinct was that this was a clean hotel...(NOT)...We got our room and since it was late we just went to sleep. When I got up the next morning I looked around the room the walls were dirty and behind the tv stand on the wall and ceiling looked like BLOOD!! I looked behind the bed and there was paper and wrappers behind the it and the nightstand not to mention went in the bathroom and the walls were dirty and along the bottom of the doorway was just nasty!! My husband went to get a iron 3X's and none of them worked they said they had just burned out. So when asked about a refund the manager said she couldn't give us one because we should have let them know the night before what type of problems there was. I advised her that it was late and we were tired and she still said "NO". However she did say she would give us a discount at their sister hotel with a jacuzzi which was across the interstate, so I asked can we see the room 1st before we give our credit card info she did say we could do that. We went to the other hotel/motel which was the KINGS INN and the name didn't match the room! We went into the room with the jacuzzi and it was STINKY and MOLDY SMELLING and the RUGS and COMFORTER was dirty and old looking! So I let them know we didn't want that room they let us see another room and the same thing applied!!! NEVER AGAIN WILL WE STAY AT THIS HOTEL AGAIN AND GLAD WE DIDN'T STAY AT THE SISTER ONE EITHER!

Room Tip: Stay away from this hotel and don't take the sister one for a discount either!
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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La Place
Top Contributor
116 reviews 116 reviews
31 hotel reviews
Reviews in 50 cities Reviews in 50 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 14, 2012

Sadly, this place seems to be going down. It is not as well-kept or clean as it was as recently as last year (2011). It would not take too much effort or money to get it back in top shape, though. There were weeds in the landscaping, lots of finger and hand prints on the front lobby door glass, no syrup available the next morning for the waffles, and the room was a bit on the grimy side, especially the bathroom. There was no clock in the room.

I did like the good tv, cool AC, and the in-room mini fridge.

The price, $45.27 (after tax) was good, of course, but they charged me $1.00 for "unlimited phone use". The night desk lady said she was going to remove the charge, but this was not done. I would probably see what other hotels are available in West Memphis if I'm ever in the area again. Maybe, they'll get things back in good shape soon enough. RJT

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 West Memphis

Address: 901 Martin Luther King Jr. Dr, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #10 of 18 Hotels in West Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 West Memphis 2*
Number of rooms: 56
Official Description (provided by the hotel):
Super 8 West Memphis is located right off of both major interstates I-55 and I-40 with easy on and off access. We are walking distance of the Petro and Loves travel stores, and just 5 miles from downtown Memphis, TN! ... more   less 
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Also Known As:
Super 8 West Memphis Hotel West Memphis
Super Eight West Memphis
West Memphis Super 8
West Memphis Super Eight

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