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“Pleasantly surprised” 4 of 5 stars
Review of Clarion Hotel

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Clarion Hotel
3.0 of 5 Hotel   |   2007 S. Service Road, West Memphis, AR 72301   |  
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Ranked #7 of 18 Hotels in West Memphis
Winston Salem, North Carolina
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Pleasantly surprised”
4 of 5 stars Reviewed July 2, 2014

I arrived early evening and left early the next morning. The room and service was very good. I was very surprised at how good dinner was. The price was reasonable and portions ample. I would certainly stay here again. The hotel is a little dated but clean, easy to get to off the interstate, and safe.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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84 reviews from our community

Traveler rating
    15
    31
    19
    11
    8
See reviews for
27
16
9
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2014 via mobile

The room was clean. The service was good. The breakfast was better than average. The only issue we had was a flaky key, but they fixed us up quickly. The pool was clean; we just wish it opened a little earlier for a morning swim before checkout.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayesville
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 1, 2014

Have always had trouble finding a decent hotel at a reasonable rate in West Memphis. This hotel is awesome. Staff is very friendly and helpful. Andrea on the desk will do her very best to make sure you have a great stay. The rooms are large and furnished well. Great beds and linens. The hotel has a pub with good food and the bartender, Lisa makes a great drink. Hotel has a fitness center and anything else you need. Great buffet breakfast with fresh fruit ect. I am in West Memphis a lot and have tried several hotels, all seem to be lacking. I am a women that travels alone so security is always an issue in west Memphis, very safe here. I will always stay at the Clarion on future trips. So happy to find a hotel there that meets all my needs.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Dover VT
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 30, 2014

After a long day of driving through pouring rain, we stopped here. Honestly, I was looking for another motel; unable to find it, we decided to try the Clarion. Front desk was friendly. Our room was comfortable and clean. Breakfast is offered, but we didn't try it. Common areas and pool looked nice. A good overnight, and easy to find.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 25, 2014

We booked on the Internet because we knew we would arrive late after a long day of travel. We had trouble finding the Clarian and called for directions. There was no mention of a problem on the phone but when we arrived we were told they were over booked, that rooms were being cleaned and that there were 3 families ahead of us. It was 45 minutes before we got a room. This was at 12:00 midnight. We should have been told of the problem when we called. The room was OK but in the morning they were out of almost everything at the included breakfast including coffee and none of the tables had been cleaned. They were way under staffed and we got no apology for the problem. We will not stay at this chain if something else is available.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Memphis hotels

Sigourney, Iowa
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 23, 2014

The staff there are very friendly and helpful.
When we asked the front desk about pizza places that delivered she supplies us with coupons and flyers for the ones that did.
We enjoyed a hot breakfast of biscuits and gravy as well as eggs and sausage.
We had a large king sized bed that was very clean and comfortable.
Located just off of the interstate they let us park out motorcycle right by the main door so that it would be safe.
We had high speed internet.
Very nice stay!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermann, Missouri
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 29, 2014

We made our reservation for two rooms as we were traveling into Memphis, after finding a great rate on Kayak.com. When we arrived, we were greeted by a very pleasant front desk clerk who checked us in with efficiency and a great smile. She gave us good directions to get into Memphis, even with the construction going on. Turns out she is the Director of Sales for the property. She is a great representative! We mentioned that fact that we would have to leave early in the morning, prior to breakfast. She arranged to have cereal and fruit available to us after we returned from dinner.

The overnight security guard was kind enough to get us milk for our cereal.

Great staff! Kudos!

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel

Address: 2007 S. Service Road, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in West Memphis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 126
Official Description (provided by the hotel):
Home of the Blues and your destination of your next great trip. Ideal West Memphis location is just 6 miles from downtown Memphis and the central business centers. The Clarion Hotel & Convention Center, West Memphis is just minutes from Memphis International Airport, Fed-Ex Forum and Auto Zone Park-Home of the Memphis Red Birds. Whether you are here for business or pleasure this Southern jewel is surprisingly inviting! Relax in your own elegant room featuring stylish decor and amenities, including a refrigerator, high-speed wireless Internet access and the best nights sleep you've had in weeks. Experience delicious Southern style dining at Atrium Restaurant or enjoy your favorite beverage in Cross Creek Bar & Grill. Where fresh vegetables meet the cross-roads of America. Just relax. Enjoy a swim in our unique style heated indoor swimming pool or energize in our fitness center. We even have the right space for your professional meeting. We're here, ready with all you need to make your trip to the Memphis area a success. We are the Clarion Hotel & Convention Center West Memphis, AR. ... more   less 
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