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“Quality Inn not worth the money.” 2 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Hotel   |   1009 South Service Road, West Memphis, AR 72301   |  
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Ranked #12 of 18 Hotels in West Memphis
Springfield
1 review
1 helpful vote 1 helpful vote
“Quality Inn not worth the money.”
2 of 5 stars Reviewed April 18, 2012

They never upgraded their GPS location. Took an extra thirty minutes to find place. Non Smoking room had cigarette burns on blanket. Very cheap in the bathroom, only one face towel and one shower towel.

Room Tip: Don't stay here for these prices, it should be $20-30 less
See more room tips
  • Stayed April 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    2
    9
    11
    15
    6
See reviews for
14
11
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7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 26, 2012 via mobile

We were headed to Oklahoma from Georgia and wanted to get through Memphis on Sunday evening (instead of Monday morning). For us the location was good, but the Good ends there!! Being close to the highway, it was very noisy!! The carpets were gross and sticky, we kept our shoes on! The bathroom was the worst: we killed a spider, there was something splattered on the walls (blood, poo, mud?), and we are pretty sure there was MOLD!! One of our party had an asthma attack and thinks the mold triggered it!!! She reported it to the front desk and all they did was take $7 off her bill. Breakfast was tiny, coffe was " terrible"! We will not stay again!!!

  • Stayed March 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, Maine
Top Contributor
233 reviews 233 reviews
91 hotel reviews
Reviews in 101 cities Reviews in 101 cities
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed March 23, 2012

This is an good spot to stay for an over night trip if traveling on I40. It is right by the highway so can be a bit noisey, but is easy to get off and get back on. Hotel was fine. Nothing fancy, but for an overnight stay, go for it if traveling thru on I 40.

Stayed April 2011, traveled on business
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Saint Louis, Missouri
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 17, 2012 via mobile

Tge rooms were clean but one of the lamps was non working. There were four people in our room but there were only towels enough for three. We had to get extras at the desk. Also, the tissues were out. The breakfast was all carbs; not very diabetic-friendly. The need to add a protein like hard boiled eggs or something of that nature.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagle Nest, New Mexico
Top Contributor
54 reviews 54 reviews
41 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 22, 2011

Very friendly staff, both evening & morning. Breakfast was presented well & good. Rather hard to get to from I 40 & back on I 40. I enjoyed the hot tub.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Baton Rouge, Louisiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 13, 2011

This Hotel/ Motel is VERY dirty! Checked in last week and the owner was watching a soccer game on the hotel lobby computer. Took him 5 mins to check me in and forgot to give me the room keys and also gave me the wrong log-in for the internet. The room was dirty with mold around the A/C unit with flys in the room too.

The Hotel is OVER priced (over $90) and the BTW the owner was wearing the same clothes the next morning...WOW!

  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 17, 2011

The pool water was green with slimy growth on the top, the television was VERY old with a picture that was extremely dark, the room reeked of cigar smoke, the grounds hadn't been mowed and there was trash (including roof shingles and beer cans) on the walk in front of the exterior side door. Not a good way to spend two days with an 11- and 12-year old who had been in the car for 14 hours. In addition, I went to the lobby at 5:45 am to get coffee and the attendant got nasty with me and told me that breakfast wasn't served until 6:00. When I told her that I just wanted coffee, she again said that breakfast wasn't served until 6:00 am

  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1009 South Service Road, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 18 Hotels in West Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn

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