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“Not too bad” 3 of 5 stars
Review of Ramada West Memphis

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Ramada West Memphis
2.5 of 5 Hotel   |   2003 East Service Road, West Memphis, AR 72301   |  
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Ranked #4 of 18 Hotels in West Memphis
Saint Louis, Missouri
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Not too bad”
3 of 5 stars Reviewed March 7, 2013

My wife and I were in town recently for a funeral and we stayed here along with her parents. We had a room near the back of the hotel. The front desk was efficient and helped arrange oxygen for my father-in-law. It was in his room when we arrived, all set up.

The bed was very comfortable and the climate control worked fine. Rooms had fridge & microwave in good condition, but our sink was very slow to drain.

There's a convenience store right next door to get whatever you may have forgotten, and the hotel has a snack area right next to the front desk. We did not eat breakfast there.

The service road is one-way, but once you figure out how to get across the highway to the other service road, getting to Wal-Mart or whatever is easy.

Not luxurious, but hey, the price was right and the room was quiet.

Room Tip: The front faces a highway, probably quieter in the back.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jndlrs, General Manager at Ramada West Memphis, responded to this review, March 9, 2013
Dear Guest,
Thank you for taking the time to review our property. We strive for great customer service and hopefully we fulfilled that for you!! We appreciate your patronage and hope to see you again in the future.

Deloris Jones, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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253 reviews from our community

Traveler rating
    75
    81
    59
    22
    16
See reviews for
97
67
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35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Merrill, MI
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2013

We recently were traveling and had a tire blow out late on a Saturday afternoon, we checked into the Ramanda West Memphis and ended up staying 2 nights because none of the shops were open. The staff was very friendly and helpful especially Mandy. The breakfast had a great variety. The room was clean and well kept. The bathroom was in good shape and clean. Overall a great place to stay for the value! If in the area again we would definitely stay here!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jndlrs, General Manager at Ramada West Memphis, responded to this review, March 7, 2013
Dear Guest,
Thank you for the great review of our property. Sorry you had car trouble but if it had to happen then we are glad we were here for you and your family. Mandy and Mary are both great assets to our company and we are happy they were able to help you. We appreciate your taking the time to do a review and hope to see you again if you are ever in our area.

Deloris Jones, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carthage, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed February 22, 2013

The prices were reasonable, had premium bedding and a wonderful breakfast. Fast and efficient check in and check out. I know several reviews report it was hard to find, but we found it very easy to access. Also had several restaurants and shopping not far from the hotel.Would definitely stay again and would highly reccommend to others,.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jndlrs, General Manager at Ramada West Memphis, responded to this review, February 23, 2013
Dear Guest,
Thank you so much for the great review. I am so happy that you enjoyed your stay with us and invite you back whenever you are in our area. It is great to know that our efforts pay off when our guests are happy with their stay, as that is our primary concern. Thanks again!!

Deloris Jones, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonne Terre, Mo
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2013 via mobile

When coming from Memphis this hotel may be a little hard to find but when you find it you will enjoy it. The prices are very reasonable considering the premium bedding and wonderful breakfast. A quick walk across the parking lot allows you a complementary drink!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jndlrs, General Manager at Ramada West Memphis, responded to this review, February 17, 2013
Thanks so much for taking the time to review our hotel. We appreciate and value our guests as thinking of them as extended family . Hopefully we will continue to see you at our property and if there is anything I can do to make your stay even more enjoyable, please feel free to ask for me directly, and we will do our best!
Thanks again!

Deloris Jones, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cave Creek, Arizona
Top Contributor
328 reviews 328 reviews
44 hotel reviews
Reviews in 80 cities Reviews in 80 cities
241 helpful votes 241 helpful votes
3 of 5 stars Reviewed February 6, 2013

We had a stopover here for one night. Everyone working there was super nice to us. Couldn't ask for more helpfulness. The room was in need of an update. It was more than a little used. Although it sits right next to a really noisy freeway, the room itself was quiet.

We stayed here because Tripadvisor had it highly rated and it was much less money than the #1 rated hotel. That being said, I would think twice about staying here for more than one night.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jndlrs, General Manager at Ramada West Memphis, responded to this review, February 8, 2013
Dear Guest,
Thank you for choosing Ramada West Memphis for your recent travels. I apologize that your stay with us was anything less than great. We did a complete major renovation just 5 years ago and we are in the process of renovating each and every room again.

I am very happy that there were no problems during your stay and that our staff made you feel welcome. We hope to see you again in thefuture.

Deloris Jones, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Top Contributor
320 reviews 320 reviews
63 hotel reviews
Reviews in 114 cities Reviews in 114 cities
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed February 2, 2013

We arrived in the dark and had an extremely difficult time finding this even with GPS. It is on some strange service road. Breakfast was decent with biscuits and gravy, pancakes, yogurt, and a business center. It was very quiet when we were there and I think it was because no one can find it. One thing I noticed was there was a jelly container on our floor that housekeeping had missed from previous occupants. Carpeting was dark and that might have been the reason. i don't think I would stay there again as I don't think I could find it again. I had a prepaid reservation and that was why we were presistent. They need to get a lighted sign at the beginning of the service road.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jndlrs, General Manager at Ramada West Memphis, responded to this review, February 4, 2013
Dear Guest,
I apologize if there was any confusion when trying to locate our property. We are easily accessible right off the interstate at exit 279A when arriving in West Memphis. We are a well lit property, right beside the Holiday Inn. I am truly sorry if you experienced any problems in finding us. Thank you for choosing Ramada West Memphis and we hope you will think of us again when in our area.

Deloris Jones, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada West Memphis

Address: 2003 East Service Road, West Memphis, AR 72301
Phone Number:
Location: United States > Arkansas > West Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 18 Hotels in West Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada West Memphis 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Ramada West Memphis is 6 miles from Fed-Ex Formum, Cook Convention Center, Beale Street,Red Bird Stadium and just across the bridge from downtown Memphis, TN. We offer a free breakfast, free WI-FI, free parking, free business center. We also have a seasonal outdoor pool and fitness room. We look forward to serving you and want to help make your trip as great as possible. Thank you for choosing Ramada West Memphis! ... more   less 
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Also Known As:
Ramada West Memphis Hotel West Memphis

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