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“Great info, friendly staff, good breakfast” 4 of 5 stars
Review of HostelTrail Popayan - Hostel

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HostelTrail Popayan - Hostel
Carrera 11 No. 4-16 | Centro Historico, Popayan, Colombia   |  
Hotel amenities
Worthing, United Kingdom
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
118 helpful votes 118 helpful votes
“Great info, friendly staff, good breakfast”
4 of 5 stars Reviewed February 8, 2014 via mobile

We stayed here for 2 nights in a private room. Decent sized room, but noisy, bathroom a little small. Shower was only warm if it was almost turned off, so you only got a trickle.

On the plus side, it's the first hostel we stayed at in SA that gave us decent info - a map with recommended restaurants and other useful stuff, bus times, prices, things to do and see in the area. Staff were friendly and helpful and the breakfast (fruit and granola option) was fresh and filling.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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89 reviews from our community

Traveler rating
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Prague, Czech Republic
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 5, 2014

We spent there two nights in december 2013.The hotel is located halfway between bus terminal with Exito megastore (cca 500 m) and the main plaza.The building is not nice,locazed on the corner of busy street,but street noise dont disturbed our sleep,the room (/double with private bathroom for 65000 COP) was big enough with big cupboard,OK bathroom with good hot-water electric shower,there is TV area with collection of DVD and USB stick - (so you can bring your own film on USB),on the walls are tons of informations about the trips,bus schedules,etc.Kim was excellent and helpful owner,the breakfast (5000 COP extra) was delightfull,the only disadvantage is very small dining area - only 1 table for 4 person,so you will probably wait a little bit for your breakfast.

Room Tip: double room with private barthroom was OK
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 12, 2013

You have to hand it to Tony and Kim, the owners of the HostelTrail guesthouse, they started this business back when Colombian and Popayan were unfashionable destinations. Now, several years later they are still spearheading this travel related revolution in offering affordable and clean accommodation with an emphasis on service and information. Whether your trip is from Ecuador north in to Colombia or elsewhere, you'll not find a better, more secure and more equipped place from which to base your adventures in the region. Recently, having made the trip south once again I was refreshed to find the Hosteltrail still sticking to her principles and business ethic. Keep up the good work guys!

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
268 reviews 268 reviews
62 hotel reviews
Reviews in 101 cities Reviews in 101 cities
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed December 9, 2013

We went there on a recommendation from another hostel in Pasto, being promised it is similar prices but it sure wasn't.

When we arrived we were soaking wet and the girl at reception thought we were desperate enough to believe her lies about only having one room left with a private toilet and it costs 55,000 pesos! But we weren't that desperate and it was when we wanted to leave that she admitted that she had another room with shared toilet facilities for 45,000 pesos (still expensive).
The rooms are clean and tidy and the hostel has good kitchen facilities, WiFi, computers, and detailed travel info from Popayan to other places.
However, for the prices that they charge I would at least expect a decent shower with proper hot water...

Overall, I would not come back unless I really had too.

Stayed December 2013, traveled as a couple
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Moscow
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 29, 2013

Hostel is conveniently located (15 minutes to the center and 10 minutes to the bus terminal). At nights it’s very quite.
I stayed at dorm (8 beds). Clean, nice place. With bathroom inside and kitchen on the same floor.
Also I stayed in a single room with shared bathroom. It’s quite small and basic if not to say spartan. But clean. Bed is comfortable. There are warm blankets so you won’t freeze. Water is hot. Bathrooms are clean. Towels provided. WiFi is average but is working not only in the main area but in the room too.
Stuff is very helpful and friendly. They organize a lot of activities and will try to solve all your problems. There is laundry service (for extra money your cloth could be ready in 4 hours). Hostel has cheap and tasty breakfasts. Stuff speaks both Spanish and English.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 3, 2013

We were in an ensuite room, i think there is only one in the hostel.

Will start with the good stuff: location is great because it is close to the bus station and close to central part of town so you can walk it everywhere; cleanliness was also quite impressive, with bedding changed every day. The owners are very helpful as well.

And now for the not so good: if the owners are not there, the staff can be a bit hard to deal with; the bathroom was a bit cramped, you had to jump over the toilet to get into the shower and then do it again on your way out; wifi was not possible at all; breakfast was absolutely appalling, with runny scrambled eggs, and cold toast and butter.

Overall I have mixed feelings about the place so gave it an average. Would probably not return and try somewhere else next time.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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heredia
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 13, 2013

Rooms had average bunk beds and in suite bathrooms. Hot shower leaves something to be said. Weak pressure with warm trickle or decent pressure with freezing water.

Small kitchen was equipped with basics for cooking, as well as a blender for smoothies.

Weird set-up with lots of stairs to go anywhere, must've been an office building.

Nice location from bus terminal and downtown.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about HostelTrail Popayan - Hostel

Address: Carrera 11 No. 4-16 | Centro Historico, Popayan, Colombia
Location: Colombia > Cauca Department > Popayan
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 11 Specialty Lodging in Popayan
Price Range (Based on Average Rates): $
Number of rooms: 14
Official Description (provided by the hotel):
Scottish-run HostelTrail opened its doors in July 2007 to offer budget accommodation and up-to-date advice for travelers visiting Colombia as well as acting as the South American base for the Latin American Hostel Network. With several years of experience managing hostels both in Europe and in South America, Tony Clark & Kim Macphee have kitted out this new hostel with everything a backpacker could want during their stay in Popayan. The Hostel Trail has a total of 35 beds, including a 8-bed en-suite dorm room with balconies overlooking the colonial street as well as single, double and twin rooms all with and without private bathroom. All private rooms are decorated with photography from around South America and have hand-made duvets. The private rooms also have custom-made shutters on the windows to ensure a quiet (and dark) nights sleep.- Free WIFI- 3 computers with SuperFast Internet (Headphones, Cameras & SKYPE)- 24 hour access.- Dorms & Private Rooms (with and without bathroom)- European-style duvets & reading lamps in all private rooms- Laundry Facilities (24hr budget service & 4hr Express service)- Bike Hire (they are really good bikes too!)- Free lockers with built in power supply for charging laptops.- Self-Catering Kitchen (with fridge, gas cooker, blender & small oven)- TV room with More than 150 DVDs and 32 inch Flatscreen TV- International Calls at 500 Pesos p/m- Book Shop - we buy and sell English Books (over 150 imported titles!)- Book Exchange & Reference library- A selection of cold beers, soft drinks, water for sale- Locally brewed beers on sale (Red, Blonde & Black beers)- Wednesday night is Curry night (with veggie option too!)- Free luggage store- Courtyard patio area- Free coffee in the mornings- Downhill Biking Tours to the thermal pools. (Popayan's most popular tour!)- Coffee Tours & Horseriding tours.- Downloadable info-guides for your ipod or laptop.- 5 mins walk from the main square & 8 mins from the bus station! ... more   less 
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