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“Great location but overpriced” 3 of 5 stars
Review of Pink Beach Club & Cottages

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Pink Beach Club & Cottages
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3.5 of 5 Resort   |   116 South Shore Road, Tucker's Town HS01, Bermuda   |  
Hotel amenities
Ranked #1 of 1 Hotels in Tucker's Town
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great location but overpriced”
3 of 5 stars Reviewed September 8, 2012

This resort has many pros and cons but in our case the lack of attention to detail overwhlemed the positives. The location is excellent. The ability to simply walk from your room to the beach is wonderful. The grounds/landscaping were beautifully maintained.The rooms are clean and spacious but the tub/shower units are overdue for an update.

The overall maintance of the resort is neglected. The pool does not appear to be cleaned. We were there for 3 nights and the same sand accumulated at the bottom when we arrived was still there when we left. The beach area was not cleaned daily and you had to do a bit of guessing on which towels were left over from the day or two days before. The bathroom in the beach shop is long overdue for a cleaning.

The restaurant is in a lovely location and the food was good. The servers however just did not seem to care. Although not horrible, the service was not at the level expected for a resort of this caliber. We had to repeatedly request water before we received it and after receiving drinks (alcoholic or water) it was difficult to get anyone's attention for a refill. Indoors a table was swarmed by ants and the waiter did nothing about it. The server brought the host over to see the ants and then nothing happened. They just left them there crawling over the table. Not until a few of the insects made their way to our table and I complained, did anyone do anything. The extent of their efforts were to simply brush the insects to the floor.

Overall, it just did not appear that anyone was watching the resort as a whole to ensure important details were addressed. The resort has great potential but at these prices, it just wasn't worth it.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chattanooga TN
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2012

We have really enjoyed our stay here at the Pink Beach. Some of the facilities are in need of a bit of fixing up and repair however what ocean front resort doesn't need constant repair. When I say you are on the ocean, you are on the ocean, the waves are rolling jst outside your door all day long.. The staff is very friendly and helpful and the food on the meal plan is excellent. We eat out around the world and I would match the dinner here with some of the best places I have stayed. The view fromm the room is beuatiful, from the club house deck and pool magnificnet, the best in Bermuda. Nice, I would come back

Room Tip: Surside rooms allow good beach acess
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
2 reviews
5 of 5 stars Reviewed August 25, 2012

This is a superb resort. This year my whole family came down for eight days. While my son and daughter had spent at least one month for eighteen years in Bermuda, they also raved about Pink Beach Club as the most beautiful, friendliest place they ever visited in Bermuda. The food was great; of course we had perfect weather , but the entire atmosphere from the wonderful beaches to the manicured well tended grounds to the lovely swimming pool made for a perfect vacation. And now with the price reduction this place is a steal.

Room Tip: If you can afford it spring for the junior suite on the beach; fantastic
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2012

Pink Beach Club delivers old style elegance, comfort, cleanliness and serenity, with an extremely attentive staff who will try to accommodate you however they can. The food was superb and never disappointed, we absolutely recommend the meal plan.The nightly piano player was a wonderful added bonus while we dined. The dining staff was on par with 5 star restaurants. The view is spectacular, and the two beaches are so convenient being right on the property. PBC provides beach gear as well as snorkeling and tennis equipment (2 private courts), at no charge to guests. Motor scooters for rental can be delivered upon request. Proximity to Hamilton is ideal, only about 15-20 minutes, and 10 minutes from the airport. We had read a few negative reviews (with which we completely disagree) and almost canceled our reservation, now we are so glad we stayed here! Yes, the hotel does need some minor attention to maintenance (the result of difficult economic times) but the staff bends over backwards to provide a wonderful stay for their guests. The accommodations were well appointed, classic, clean and comfortable (absolutely NOT threadbare as one review said). Provided toiletries were top notch, towels luxurious, robes and slippers were also provided. The initial charge per night may appear high, but the value of this hotel for comfort, cleanliness, location, fabulous food and amenities cannot be disregarded. It is an excellent choice which we hope to make again.

Room Tip: Ocean view rooms are worth every penny!
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 16, 2012

We spent 2 nights at the Pink Beach Club in August.The resort is tired and poorly kept and in desperate need of renovation. The rooms and the food were extremely poor for the price we paid and there is a COMPULSARY $31.00 per person per day "service" charge. On top of the exorbitant cost, expect to tip $72.00 per day for surly service and poorly attentive staff. Also, the rooms have no TVs or WIFI. The location is ok but there are far more beautiful beaches in Bermuda - Spend your money somewhere else!

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 16, 2012

Love the Pink Beach Club - if you want Bermuda - this is it. Beautiful beach, pink cottages, friendly and courteous staff. It's cheaper than a lot of the properties around, and feels quite exclusive. The rooms are huge with a fabulous view. The food is excellent. The pool is salt water. It's not particularly "frilly". There is no room service apart from for breakfast (and hot food at breakfast starts at 8am - but there is continental available from 7.15am). There is no TV and no internet in the rooms, but free wifi at the clubhouse. I must say, if I was looking for an improvement, it would be to put wifi into all the rooms. It would make a big difference, especially if it is raining, you don't want to walk with your laptop to the clubhouse to pick up emails etc. It's just a lovely quiet vacation spot with a beautiful beach. Love it.

Room Tip: If mobility is an issue make sure you ask for a room near the clubhouse.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 14, 2012

This trip marked our sixth time in Bermuda and third stay at Pink Beach Club. As in the past, PBC did not disappoint. The rooms, clubhouse and beaches are superb. PBC represents the best of "old" Bermuda--from the traditional furnishings and architecture to the requirement that men wear jackets at dinner. It feels refined without being snobbish. And is a place where you'll find couples interspersed with multi-generational families on vacation.

As noted in my previous reviews, other resorts have private beaches, tennis courts and gourmet dining, but what keeps us coming back to Pink Beach is the service. The staff at PBC is the best in Bermuda, and there is amazingly little turnover. From the front desk and bellman to the restaurant to the maids and grounds crew, the staff at PBC always takes the extra step to make you feel welcome and well cared for.

The resort's location is one of the most convenient in Bermuda--just a 15 taxi ride from the airport, an easy moped ride to both Hamilton and St. George's, and near a number of attractions from the zoo to the Swizzle Inn.

Please note, Pink Beach Club is not for everyone. Some negative reviewers lament that there are no tvs or internet access in the rooms, that the resort is quiet and/or that the furnishings don't feel modern enough. But that's the point. PBC is a place to unwind, relax and escape. It is not a place where you go to party or stay connected to the office. It is refined. It is elegant. It is special. And I hope it stays that way.

Room Tip: The ocean front junior suites seem to provide the best value and view. We've stayed in Searock...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pink Beach Club & Cottages

Address: 116 South Shore Road, Tucker's Town HS01, Bermuda
Location: Caribbean > Bermuda > St. George's Parish > Tucker's Town
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Tucker's Town
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Pink Beach Club & Cottages 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
There are 25 cottages along 2 beaches. ... more   less 
Also Known As:
Pink Beach Club & Cottages Hotel Tucker`s Town
Pink Beach Club And Cottages
Pink Beach Hotel
Pink Beach Resort
Pink Beach Club Bermuda
Pink Beach Club & Cottages Bermuda

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