Well situated, good service, clean and comfortable throughout, friendly and obliging staff, very good breakfast and restaurant food, spectacular views from rooftop pool and breakfast areas.
Inadequate number of waiting staff or more efficient working practices required. for example - at breakfast, individually prepared cups of coffee were provided causing staff to be distracted from providing a smooth and efficient hot food delivery and table clearing service. Ditto orange juice. Suggestion - provide jugs of orange and pots of coffee. All front facing staff should be well dressed at all times. Gardens need more attention / watering / clearing of cigarette ends etc. 2 weddings placed the rooftop breakfast area our of use for 4 days. A professional 'team' should not need 24+hrs to clear up after a wedding. Hopefully the hotel have realised that they should not mix weddings and private guests.
With a bit of attention to detail, the hotel will live up to its name.
Would I recommend it to friends? Yes,
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- Also Known As:
- Soller Gran Hotel
- Gran Hotel Soller Majorca