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“Wonderful Hotel” 5 of 5 stars
Review of SENTIDO Porto Soller

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SENTIDO Porto Soller
3.0 of 5 Hotel   |   C/Migjorn, 07108 Soller, Majorca, Spain (Formerly Hotel Porto Sóller)   |  
Hotel amenities
Ranked #12 of 35 Hotels in Soller
scotland
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Wonderful Hotel”
5 of 5 stars Reviewed June 23, 2014

My husband, son and I have just returned from our second stay at the hotel and we had a great time. The Hotel itself has been refurbished to a high standard but it is the staff who go out their way to make your holiday by being so welcoming and friendly.that makes all the difference.
The little touches such as a welcoming drink when you arrive at reception just makes the hotel stand out from others. The staff even remembered us from last year and that can't be easy when you think of all the guests they see every week.
We will be going back next year without a doubt.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pau B, Director General at SENTIDO Porto Soller, responded to this review, August 12, 2014
Thank you very much for posting a review of our hotel. We try every day little things that make your most pleasant vaaiones.

Kind regards,

Pau Bori Soucheiron
Manager
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172 reviews from our community

Traveler rating
    81
    67
    18
    4
    2
See reviews for
27
99
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Crickhowell, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

We have just returned from a lovely holiday in Majorca staying in the Porto Soller Hotel in Porto Soller. We were joined by various family members as one of our number had recommended it having stayed before. Our granddaughter had a wonderful time so I am distressed to read in one review that it might be adults only next year. Surely not! Please could the management comment.
The service, the food ,the pool all excellent and so friendly. Hotel spotless. Our room had been newly refurbished and was excellent. Our daughter's single room was not as modern.
The waiters, the reception staff and everyone really seemed to want us to enjoy our holiday and nothing was too much trouble. The view from the terrace is indeed magnificent framed by the mountains and looking down onto the Bay.
The only things not so good are the steps to town although we are fit and it was not a problem though quite hot walking up. The pool is a bit cold when you get in.. Not all the rooms have yet been refurbished.

Room Tip: We had a side sea view room on the pool level and our view was slightly obscured by a pine hedge but...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pau B, Director General at SENTIDO Porto Soller, responded to this review, August 12, 2014
Thank you very much for posting a review of our hotel.
Next year we will be the Sentido Porto Soller adults only after 16 years.

Kind regards,

Pau Bori Soucheiron
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, United Kingdom
Top Contributor
116 reviews 116 reviews
46 hotel reviews
Reviews in 79 cities Reviews in 79 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed June 18, 2014

Just returned from our first visit to this well run hotel and we will certainly return as it ticks all the boxes,I will not add to the other many excellent reviews other than the high lites.Reception staff are very friendly,rooms although small are refurbed and the hot water and aircon is excellent.There is a free fridge but you must pay for the safe and Wi-Fi (15 euro pw)There is free parking and reasonable bar prices.
The views from the rooms and terrace restuarent are stunning.The pool is a very useful 20 metre affaire with 1.7 metre depth both ends which discourages non swimmers.The week we were there it was well used by some very earnest German swimmers.You must earn the view as it requires 200 metre hill ascent followed by 133 steps from the port to the bottom floor.Thehotel offers guided walks on three days per week at at 26 euro pp.We are told that the hotel will be adults only next year

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pau B, Director General at SENTIDO Porto Soller, responded to this review, June 20, 2014
Thank you very much for your review of our hotel. Our desire is to ensure that when the customer returns home to have the feelings that you described so well in his writing. It is a pleasure to serve customers like You.

Pau Bori Soucheiron
director
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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 26, 2014

This is a very good hotel in a great location. Our room was clean, comfy and had a great view of the bay. The reception and management staff were exceptional very friendly and helpful. The buffet breakfast offered a good selection and eating on the terrace was very nice. The pool area was very clean but the pool a little cold for me. I would definitely stay here again and would recommend this hotel for anyone visiting Port Soller.

Room Tip: Ask for a sea view room.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pau B, Director General at SENTIDO Porto Soller, responded to this review, June 20, 2014
Thank you very much for your review of our hotel as good. We try every day to improve our customers. The pool water is at room temperature, deeply appreciate your comments

Pau Bori Soucheiron
director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 28, 2014 via mobile

The staff and management of this hotel go out of their way to make you feel welcome from the moment you arrive to the moment you leave and any problems are solved without fuss. The hotel has recently had an excellent refurbishment and in my opinion it is now of a standard higher than it's current rating. Take a look at the hotel pictures, the view from the dinning terrace is superb. An excellent hotel located in a very scenic part of Mallorca.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pau B, Director General at SENTIDO Porto Soller, responded to this review, May 5, 2014
Thank you very much for the review of our hotel. Every day we try to give the best service from the heart to our clients and friends.

Pau Bori
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 14, 2014

I have just spent 3 nights at this lovely hotel. It was my second visit and the hotel has undergone improvement works since my last visit. Rooms are specious and have been refurbished to a very high quality. The staff are very friendly and extremely helpful and the breakfast buffet is superb...especially when taken on the beautiful terrace overlooking the bay.

Great value - I'll be back next year!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pau B, Director General at SENTIDO Porto Soller, responded to this review, April 15, 2014
Thank you very much for your review of our hotel. Every day we try to give our best for our clients and friends feel better than home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ratingen, Germany
Top Contributor
85 reviews 85 reviews
39 hotel reviews
Reviews in 46 cities Reviews in 46 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed February 25, 2014

Problems sometimes occur, even in the best of hotels. It goes with the territory. What makes a really good hotel, however, is how they solve those problems. We had a problem with our room (details not important or relevant here) and the hotel staff sorted it all out with great competence and efficiency. Now for the real details of our stay. The food was excellent, the personnel friendly, the room clean, modern and pleasant, and the shower was probably the best hotel shower we've ever experienced. The location of the hotel is stunning and we didn't find the steps down to (or up from) the town at all problematic. We would certainly want to stay there again.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pau B, Director General at SENTIDO Porto Soller, responded to this review, February 28, 2014
thank you very much for your review of our quiet hotel. It is my pleasure to read this kind of criticism. We will continue working to solve small problems or desires that our customers have
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SENTIDO Porto Soller

Address: C/Migjorn, 07108 Soller, Majorca, Spain (Formerly Hotel Porto Sóller)
Location: Spain > Balearic Islands > Majorca > Soller
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Soller
#9 Family Hotel in Soller
#12 Romantic Hotel in Soller
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SENTIDO Porto Soller 3*
Number of rooms: 117
Official Description (provided by the hotel):
The SENTIDO Porto Soller in Mallorca is an adults only hotel and offers you an enjoyable holiday. You’ve a wonderful view over the bay of Puerto de Soller. The pool of the SENTIDO Porto Soller invites you to relax in a comfortable area. Next to the SENTIDO Porto Soller is the bay with the habour of Puerto de Soller and the mountains. Here you can hiking and biking through the beautiful scenery of Mallorca. The next shopping facility is around 300 m away from the SENTIDO Porto Soller. Moreover, the airport of Palma is around 35 km away. The main restaurant of the SENTIDO Porto Soller offers a huge variety of breakfast and dinner meals in form of a buffet. At the snack bar you can enjoy your lunch directly at the pool. If you make a trip during the day, you’ve got the possibility to order a picnic at the hotel. Outside of the SENTIDO Porto Soller you can find the pool and the terrace with the snack bar. The SENTIDO Porto Soller offers a gym for guests who want also stay fit during the holidays. The SENTIDO Porto Soller has got 120 rooms in total. ... more   less 
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Also Known As:
SENTIDO Porto Soller Majorca

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